Xerox Business Manager, Entry Products Business Unit in Webster, New York

Xerox Corporation (NYSE: XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.

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General Manager of assigned business segment (product portfolio and/or customer segment). Deliver required quarterly and annual revenue, profit, activity, and market share results for assigned business segment. Collaborates and coordinates with all organizations to drive business success including operating companies, planning/strategy, development, marketing, purchasing, supply chain, service/support, finance/accounting, etc to deliver required business results and activity growth for assigned segment(s). Ensure we have competitive products that deliver value and delight our customers. Uncovers and executes new market opportunities, expansion of existing markets, and new applications for current and future offerings. Ensure maximum capture of the post sale opportunity.


  • Responsible and accountable for activity and financial results of assigned business segment (up to $300M revenue)

  • Recognized as a leader of and as an expert within the organization for assigned business segment

  • Anticipates internal and external challenges/opportunities, develops and executes plans to mitigate/capitalize.

  • Develops strategy for and oversees execution of growth initiatives for assigned business segment

  • Responsible for product development investment decisions and oversees product strategy for assigned segment

  • Global Xerox responsibility

Primary Responsibilities:

  • General manager of assigned business segment – responsible and accountable to deliver quarterly and annual business plan

  • Maximize business results by growing revenue, improving cost (sourcing, reliability, support, etc), growing MIF, and capturing the annuity stream.

  • Ensure current and future product and app/solution offerings are market competitive and enable our business strategy.

  • Sponsor product development investment decisions. Oversee program business case assumptions, results, and investment approval. Represent business team in product reviews to ensure development investment is aligned to business goals and market opportunity.

  • Deliver maximum customer satisfaction through excellent products (quality/reliability/usability), solutions, and support through all channels. Improve NPS.

  • Performs business results and market opportunity analysis using internal and external data to understand current performance, market opportunity, and competitive situation.

  • Innovate and execute action plans to improve business results (product, positioning, channel, vertical, and new market opportunities, etc).

  • Provide leadership to all internal partner organizations for current and future products and ensure executing to enable success for assigned segment

  • Represent business team in supply/demand planning process including EOL planning and product transition planning. Ensure efficient inventory management and cash utilization while meeting customer requirements and enabling required business results.

  • Manage vendor relationships in collaboration with global purchasing to enable and optimize business results for assigned segment

Education Requirements:

Education Level

Additional Details


Bachelor's Degree


Master's Degree

MBA Preferred

Skills, Knowledge and Abilities:


Demonstrated previous success as a product, portfolio, or business manager in a fast paced, cross functional, cross cultural team environment.


Broad qualitative and quantitative business analysisexpertise including financial modeling and assessment.


Proven negotiation andconsensusbuilding skills, organized, and methodical


Meaningful customer facing experience and channel familiarity.


Technology, mobile apps, device solutions/apps savvy


Demonstrated vendor engagement/management experience


Effective communicator (written and verbal) at executive level


Adept at working in a cross-functional, cross cultural environment


Ableto travel several times a yearincluding internationally


Printer and A4 MFP market experience (products, channels, and customers).


P&L management experience


Experienced with XeroxTFEand other relevant best practices

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Title: Business Manager, Entry Products Business Unit

Location: Oregon-Wilsonville

Requisition ID: 18003240

Other Locations: United States-New York-Webster