[{"country_short": "GBR", "city": "Welwyn Garden City", "description": "Title: Programme Manager\nLocation: United Kingdom-Hertfordshire-Welwyn Garden City\n\nTo lead a Production Project Management Team to comply 100% to SLA for a given account or portfolio of accounts. Includes delivering to schedule, within budget and to agreed quality whilst ensuring customer satisfaction.\nMain responsibilities:\n\n\n\n\n-     To line manage a team of project managers and co-ordinators to achieve 100% contract / SLA compliance and thus ensure customer satisfaction.\n\n-     To continuously monitor and review production processes and, with the project team, generate and implement improvements that will result in improved turnaround times, decreased costs of production and/or improved customer and/or employee satisfaction.\n\n-     To work at an operational level with the client to gather long and medium term planning to allow effective forward planning and resourcing at CTC.\n\n-     To manage customer expectations and ensure that changing requirements are understood and met by the account team.\n\n-     To support the Client Manager with quoting; either producing the quote or for larger bids, providing information for quotes, e.g. costs for incremental work and operational feasibility\n\n\n\n\n-     Solid experience in Localisation Project Management\n\n-     Demonstrable record of driving change or process improvement\n\n-     Experience in managing people and leading teams\n\n-     Customer management experience\n\n-     Experience of setting and monitoring budgets\n\n-     Leadership skills including facilitation, motivation & good communication skills\n\n-     Experience of working or living in a multi-cultural environment an advantage\n\n-     Degree or equivalent preferred; Second language desirable\n\nJob: Language & Localization", "date_new": "2012-04-25 18:55:33", "url": "http://xerox.jobs/xml/28174876/job", "country": "United Kingdom", "company": "Xerox", "title": "Programme Manager", "reqid": "12012668", "state": null, "state_short": null, "location": "Welwyn Garden City, GBR", "uid": 28174876}, {"country_short": "GBR", "city": "Welwyn Garden City", "description": "Title: Documentation Analyst/Tech Author - IP\nLocation: United Kingdom-Hertfordshire-Welwyn Garden City\nIn brief\nGlobal Document Outsourcing (GDO) provides documentation and learning programmes on a world-wide basis to internal and external customers. The Service Documentation Department within Xerox Global Services is a small team of 10 people based in Welwyn Garden City, providing Service Documentation to the Xerox service community. This documentation includes Service Manuals, Spare Parts List, Installation Instructions, Wiring Diagrams, Kit Instructions, Technical Bulletins, Principles of Operation and Help Files.\n\nWho should apply?\nThis position is suitable for a student studying an Engineering/Technical degree.\n\nWhat will I be doing?\n? To assist in the development and maintenance of service documentation materials for Xerox products, including: Service Manuals, Spare Parts List, Installation Instructions, Wiring Diagrams, Kit Instructions, Technical Bulletins, Principles of Operation and Help Files\n? To interface with Customer/ Engineering functions to resolve any technical questions/ problems\n? To contribute to various cross-functional teams working to improve/ update standards, processes and customer offerings\nWhat skills do I need?\n\u2022 Knowledge in electro-mechanical and/or electronic engineering\n\u2022 Proficient writing skills (spelling, grammar, punctuation, clarity, work choice and usage; graphics)\n\u2022 PC literate with a working knowledge of MS Office tools such as Word, Excel and Outlook\n\u2022 Good analytical skills to enable the interpretation of technical product specifications\n\u2022 Good interpersonal and communication skills (listening, speaking, questioning)\n\u2022 Manually dextrous with the ability to disassemble and faultlessly re-assemble electro mechanical components\nPersonal Attributes\n\u2022 Mature approach to work, always well prepared, organised and punctual\n\u2022 Able to work on ones own initiative as well as part of a team\n\u2022 Well organised with the ability to be flexible in order to prioritise and manage a workload to meet deadlines\n\u2022 Excellent verbal communication skills, with the ability to convey ideas to team members and engineers\n\u2022 A high level of interpersonal skills with a mature approach to liaising with people on a variety of levels within the organisation\n\n\nAs part of your application you are required to attach a cover letter with responses to the following questions (150 word limit per question):\n\n1. Why Xerox? Please tell us why you have chosen to apply for a position with us.\n2. What excites you about this role? Please detail what elements of the role most interest you.\n3. What skills, competencies and technical abilities have you acquired to enable success in this role?\n4. Tell us about something you have done that you are proud of. \n5. Write simple instructions detailing how to change a light bulb\n\n\nApplication Closing Date: 30th January 2012\nAssessment Centre Date: 16th February 2012\n\n\n\nJob: Infrastructure Management", "date_new": "2011-11-18 10:13:48", "url": "http://xerox.jobs/xml/24940211/job", "country": "United Kingdom", "company": "Xerox", "title": "Documentation Analyst/Tech Author - IP", "reqid": "11014966", "state": null, "state_short": null, "location": "Welwyn Garden City, GBR", "uid": 24940211}]