Xerox Print Operator - Night Shift in Wakefield, United Kingdom

Xerox is a global business services, technology and document management company helping organizations manage their business processes and information. Since the invention of xerography just over 75 years ago, we have continued engineering how the world works by applying our experience in imaging, business process, analytics, automation and human centric design to make a real difference for our customers and their customers. We have changed the way the world shops, learns, parks, does banking, receives healthcare and, of course – works.

Scope:

We are looking for a Print Operator to work overnight between the hours from 10pm – 6am. The position will is based at our Wakefield site. You would be working onsite alongside a team of Print Operators, will be responsible for assisting with Printing and Docucare services and queries. You will be required to use your extensive customer service experience to maintain and build on the high level of service within the role.

Primary Responsibilities:

Operate and maintain devices.

The role holder works as part of the service delivery team that is aligned to one or more customers

Delivery of service that meets SLA and delights the customer

Supporting the achievement of productivity improvements

Contributing to service transformation and business growth

Ensure quality standards are achieved and customer requirements are met

Act as an expert when advising customers on non-standard production requirements.

Where required replenish consumables and perform key operator maintenance.

Background, Experience & Qualifications

High School Diploma / (GED) / Secondary School GCSE or equivalent

Experience in customer facing role

Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities

Good communication skills

Health & safety awareness and compliance

In return Xerox will offer you a good benefits package along with a supportive environment and the opportunity to grow your career.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox in the U.S. may request such accommodation(s) by sending an e-mail to accommodations@xerox.com

Job: Client Relationship Management / Service Delivery

Organization: Technology Business

Title: Print Operator - Night Shift

Location: GBR-Wakefield

Requisition ID: 16027860

Virtual/work from home? No