Xerox Accounting Associate III in Guatemala


  • Manage the Operational order and install process in order to maximize order and equipment sale revenue.

  • Run daily NEON and Data warehouse reports for sales.

  • Communicate daily with Carriers, Riggers, Sales Reps, & Managers

Major Responsibilities:

  • Process tracking and policy compliance management

  • Order file management

  • Interface with EP&C on open orders that need equipment or equipment prioritization requests.

  • Interface with EA to request kits or accessories missing from valid order/delivery. Work with PCC to resolve serial number issues.

  • Coordinate large deals and managed services

  • Install management: Issue resolution on DNI equipment. Work DNI and pending installs at month end to insure all revenue is captured

  • Escalation of unresolved DNI issues to Sales, Service & DOA Escalation as needed.

  • Aged Open Order Reporting-issue follow up and resolution to stay within guidelines of BP1007

  • High Volume Activity: Interface with EP&C, the carrier, Sales, and Service to ensure smooth delivery and install of high end gear.

  • Special Truck Empowerments for appointment deliveries

  • Trial / No Risk Management Reporting

  • Support and accelerate trial-no risk closures

  • Ensure trials / no risks removed on a timely basis

  • Document reason for management approval of trial expense reliefManage internal use equipment and the Internal Use Audit. Goal 98% or better for the audit.

Candidate Education:

  • High school diploma or equivalent

  • Excellent communication, interpersonal and customer service skills

  • Be able to think logically ,problem solve

  • Systems knowledge: Excel

  • Ability to multitask

Ability to work with minimal supervision, self-motivated

Primary Skillset Needs:

  • Proficient in Microsoft Office Suites (heavy excel)

  • Working knowledge of the Via Xerox Website, EA tools, APEX, and EMP, Equipment Inventory Visibility Tool

  • Ability to navigate all business policies related to Equipment & Order Management (Trials, Internal Use)

  • Solid Communication & Follow-Up Skills

Some after-hours work may be necessary

Job: Accounting

Organization: Finance & Controller-X000000047

Title: Accounting Associate III

Location: Guatemala

Requisition ID: 17001054