Xerox Accounting Associate III in Guatemala
Manage the Operational order and install process in order to maximize order and equipment sale revenue.
Run daily NEON and Data warehouse reports for sales.
Communicate daily with Carriers, Riggers, Sales Reps, & Managers
Process tracking and policy compliance management
Order file management
Interface with EP&C on open orders that need equipment or equipment prioritization requests.
Interface with EA to request kits or accessories missing from valid order/delivery. Work with PCC to resolve serial number issues.
Coordinate large deals and managed services
Install management: Issue resolution on DNI equipment. Work DNI and pending installs at month end to insure all revenue is captured
Escalation of unresolved DNI issues to Sales, Service & DOA Escalation as needed.
Aged Open Order Reporting-issue follow up and resolution to stay within guidelines of BP1007
High Volume Activity: Interface with EP&C, the carrier, Sales, and Service to ensure smooth delivery and install of high end gear.
Special Truck Empowerments for appointment deliveries
Trial / No Risk Management Reporting
Support and accelerate trial-no risk closures
Ensure trials / no risks removed on a timely basis
Document reason for management approval of trial expense reliefManage internal use equipment and the Internal Use Audit. Goal 98% or better for the audit.
High school diploma or equivalent
Excellent communication, interpersonal and customer service skills
Be able to think logically ,problem solve
Systems knowledge: Excel
Ability to multitask
Ability to work with minimal supervision, self-motivated
Primary Skillset Needs:
Proficient in Microsoft Office Suites (heavy excel)
Working knowledge of the Via Xerox Website, EA tools, APEX, and EMP, Equipment Inventory Visibility Tool
Ability to navigate all business policies related to Equipment & Order Management (Trials, Internal Use)
Solid Communication & Follow-Up Skills
Some after-hours work may be necessary
Organization: Finance & Controller-X000000047
Title: Accounting Associate III
Requisition ID: 17001054