Xerox Accounting Associate III in Guatemala

Contract and Order Processing Specialist

Job code TBD

Hiring Manager

  • David M Giambattista

Recruiter

  • Karla M Grotewold Flores

Description

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com at http://www.xerox.com/ , www.news.xerox.com at http://www.news.xerox.com/ , www.realbusiness.com at http://www.realbusiness.com/ or www.xerox.com/businessservices .

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Position Summary

The Order Processing Specialist in the Originations Center of Excellence (COE) is responsible for the timely and accurate processing of customer order agreements and contracts submitted by Sales for sold, leased, or rented equipment.They are accountable for achieving business objectives while maintaining a focus on customer and sales satisfaction.

Essential Functions

· Responsible for the timely edit validation and processing of equipment order agreements received from the sales organization.

· Resolve order quality issues to ensure orders can be processed within policy guidelines.

· Partner with sales and other internal resources to acquire necessary information to enable accurate processing.

· Complete the financial installation and cancellation of equipment in Xerox systems.

· Contribute to a cooperative team environment in order to meet department deadlines and goals.

· Ensure adherence to all business policies and procedures.

Qualifications

· Fluent in English, both written & verbal.

· Associate or Bachelor’s Degree desired.

· 1 year previous order processing experience with “back office” support in corporate or other financial institution.

· Excellent written & verbal communication skills.

· Ability to acknowledge and respond to inbound sales inquiries including use of problem solving and communication of findings.

· Proficient with Microsoft Office (Outlook, Word and Excel).

· Demonstrates strong critical thinking, problem solving and analytical skills.

· Effective at managing multiple priorities with attention to detail and responsiveness.

· Team & action oriented self-starter.

· Ability to work in a fast paced environment and be able to project a positive attitude and flexible nature.

· Strong customer advocate with proven customer relationship management skills

Core Work Hours:

· Mon – Fri, 8am – 5pm CST

· For month ends and quarter ends, ability to work flexible hours (7:00am-11:00pm CST) and Saturday’s/US & Local Company Holidays to support peak processing requirement

Contract and Order Processing Specialist

Job code TBD

Hiring Manager

  • David M Giambattista

Recruiter

  • Karla M Grotewold Flores

Description

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com at http://www.xerox.com/ , www.news.xerox.com at http://www.news.xerox.com/ , www.realbusiness.com at http://www.realbusiness.com/ or www.xerox.com/businessservices .

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Position Summary

The Order Processing Specialist in the Originations Center of Excellence (COE) is responsible for the timely and accurate processing of customer order agreements and contracts submitted by Sales for sold, leased, or rented equipment.They are accountable for achieving business objectives while maintaining a focus on customer and sales satisfaction.

Essential Functions

· Responsible for the timely edit validation and processing of equipment order agreements received from the sales organization.

· Resolve order quality issues to ensure orders can be processed within policy guidelines.

· Partner with sales and other internal resources to acquire necessary information to enable accurate processing.

· Complete the financial installation and cancellation of equipment in Xerox systems.

· Contribute to a cooperative team environment in order to meet department deadlines and goals.

· Ensure adherence to all business policies and procedures.

Qualifications

· Fluent in English, both written & verbal.

· Associate or Bachelor’s Degree desired.

· 1 year previous order processing experience with “back office” support in corporate or other financial institution.

· Excellent written & verbal communication skills.

· Ability to acknowledge and respond to inbound sales inquiries including use of problem solving and communication of findings.

· Proficient with Microsoft Office (Outlook, Word and Excel).

· Demonstrates strong critical thinking, problem solving and analytical skills.

· Effective at managing multiple priorities with attention to detail and responsiveness.

· Team & action oriented self-starter.

· Ability to work in a fast paced environment and be able to project a positive attitude and flexible nature.

· Strong customer advocate with proven customer relationship management skills

Core Work Hours:

· Mon – Fri, 8am – 5pm CST

· For month ends and quarter ends, ability to work flexible hours (7:00am-11:00pm CST) and Saturday’s/US & Local Company Holidays to support peak processing requirement

Job: Accounting

Organization: Finance & Controller-X000000047

Title: Accounting Associate III

Location: Guatemala

Requisition ID: 17000764