Xerox Jobshttp://xerox.jobs2012-05-23 16:07:30.108775GBRUxbridgeTitle: Production Technology Business/Channel Manager Location: United Kingdom-Greater London-Uxbridge * Identify and develop business relationships with key influencers and decision makers of distributor partner organizations. * Implement and inspect use of Xerox Industry alignment with the partners, validating, tracking and ensuring contribution to revenue achievement. * Programme Management such as MIF, Churns, unique applications etc * Ensure product launch information is passed on and any queries arising are dealt with * Ensure product requirements from the field are passed back to DMO * Collaboration with Brand Manager for programs to support product launch / PR / Advertising * Ensure placement and implementation of strategically relevant solutions that enhance Xerox value to organization. * Manage relationships with key stakeholders, e.g. Customer Services, Customer Business Centers, Major Accounts, Channels Group, Managed Services, focus executives and third party alliances where necessary and in conjunction with Business Development Managers * Utilize knowledge sharing tools such as DocuShare, Xerox and DMO Web Board, and external information sources (e.g.: key publications and web sites to enhance team development and learning) to ensure accurate information flow * Provide guidance to the specialists by ensuring identification of new business and install base management, including competitive defense. * Monitor and take corrective actions on business profitability – working with pricing to give input to approvals, seeking to maximize results. * Ensure development and training of the partner sales team. * Focus on Corporate markets and work with equivalent GA colleague * Facilitating two way line of sight between DMO and partners * Strategy & Coverage including new channels where necessary * Managing any MEA Premier Partners programme involvement * Leadership/Team Management -Able to involve and motivate staff and business partners towards the achievement of core objectives. * Strategic -Business vision, critical thinking, under-pressure excellent performance capability, teamworker, customer and results oriented, excellent interpersonal skills, fully committed, leadership. * Communication -Ability to effectively communicate using a range of verbal and written communication skills. Especially important is the ability to communicate appropriately within a diverse multi-cultural environment and across the full range of business disciplines. * Multi-Cultural- Clearly recognizes variances and similarities across a diverse range of cultures, demonstrating behaviors that acknowledge differences and accommodate them in the attainment of business objectives. * Change Orientation- Able to work within a very fast changing environment and to manage in situations where there is a high degree of ambiguity and uncertainty. * Personal Characteristics- Fluent English required. PC literate. Highly results driven. * Commercial Understanding -Knowledge of all business operations, including the core drivers within the sales and marketing process. Understands the financial impact of decisions including margin, volume and likely impact on market share. * Marketing- Understand the range of effective marketing tools available Able to work with a range of external and internal business drivers, including company Directors to achieve business objectives. * Some combination of experience in production, extensive knowledge of one or more key business processes, and systems integration * Proven track record of achievement * Strong negotiation skills & excellent relationship builder Job: Business Development2012-05-22 18:18:07United KingdomXeroxNone12015152NoneUxbridge, GBR28862806http://xerox.jobs/xml/28862806/jobGBRUxbridgeTitle: Graduate (Customer Service Organisation) Location: United Kingdom-Greater London-Uxbridge PURPOSE OF ROLE<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> The purpose of the role is to support the CSO headquarters function in terms of operational actions. The jobholder will support multiple business processes to enable the fulfilment of the DMO growth strategy for 2012 and beyond. MAJOR RESPONSIBILITIES The successful candidate will provide analytical and operational support to the CSO team. This role will be based within Developing Markets Operations HQ in Uxbridge. DMO operates in over 140 countries, spanning across 12 time zones and multiple cultures, DMO is a challenging yet exciting environment to work in. CSO is a crucial element of DMO’s growth strategy. This dynamic team work closely with the field to capture the Total CSO revenue flow through, post-placement – investment in equipment. The role will become involved in a wide range of operational CSO activities, with a dedicated focus on the analysis, interpretation and presentation of data. This includes: * Support and develop solutions for Xerox Equipment remote solutions across the DMO countries. * Develop understanding of Xerox services infrastructure and delivery of data from Xerox devices & server’s to data consumer applications * Act as centre of competence for technical knowledge, support to country deployment and use acquired knowledge to support problem escalations * Join internal forums and Xerox deployment teams to develop skills and knowledge to support DMO deployment of future web based applications & enterprise managed services * Join project teams to facilitate programme deployment, drive delivery, support working sessions and act as programme organiser * Act as internal owner for web based communication services and forums to maximise communications and data sharing across DMO both Intranet & Internet * Increase the visibility and recognised opportunity of the CSO business. This will include the support and closure of operational challenges facing the team * Supporting the team in the implementation of important DMO programs – Specifically Service Modernization and Customer relationship programs * Support and coordination of Customer Relationship program implementation plan with different countries in DMO – working with country local teams to drive action completeness’ * Supporting DMO Customer Relationship program, in the next waves. Supporting participant countries with data templates, user templates, training materials, marketing materials. * Visibility and interpretation of the results of the Customer Relationship surveys at country/region and DMO level. * Supporting the CSO team to transform complex business challenges into simple actions, and the execution of such actions to develop productivity BACKGROUND, EXPERIENCE AND QUALIFICATIONS<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Degree Discipline – It is required that applicants have a degree related to the role at a 2:1 level or higher (or equivalent). * Administration and Organisational Skills. - Ability to be organised , with a strong methodical and structured approach to prioritisation * The jobholder will require experience in analysis and integration and interpretation of data * The applicant will need to be very proactive and a self starter . * An interest in working in a fast moving and dynamic environment is crucial * The ability to communicate effectively to all employees, including those who first language is not English. * The applicant must have a very good understanding of Office applications including data management. * An active team member willing to support others. Should be a self starter who is self motivated and a team player. * Flexibilityto work across multiple time zones and arranging working hours around this * The applicant must have Cultural Awareness - Previous experience of working in a multi-country environment is an advantage. * Ability to speak some Spanish is an advantage * Desirable - experience in Web Development and or Programming Technology as well as web based and remote data solutions. Job: Technical Customer Services & Support2012-05-19 20:35:32United KingdomXeroxNone12015164NoneUxbridge, GBR28819313http://xerox.jobs/xml/28819313/jobGBRUxbridgeTitle: Transition Manager (2 vacancies) Location: United Kingdom-Greater London-Uxbridge REPORTS TO XE Head of Transition & Transformation or similar Additionally, as the role holder works as part of – or leads - virtual or matrix managed teams he/she will additionally report into project owner or activity leader, such as for example Bid Consultant, Strategic Bid Manager, Account Manager or Senior Transition Manager. PURPOSE OF ROLE Transition Manager supports the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency. The key focus of the role holder is to co-ordinate and facilitate the transfer of service ownership from the incumbent provider to the Service Delivery team(s) in countries and/or to Shared Services offering unit(s). He/she takes responsibility and accountability for delivering all elements of a series of projects - associated with service transition - to the required timescale, quality and budget. The role holder is focused on: * Ensuring that new business is successfully transitioned and handed over to live service delivery * (KPI: Time to revenue & service availability) * Achieving productivity improvements through application of repeatable best practice methodologies and optimum resource management * (KPI: Value for customer & enhanced margin) * Developing strong relationships and teams * (KPI: Strong network in place & people development is evident) * Ensuring service implementation that meets SLA and delights the customer * (KPI: SLA achieved and high customer satisfaction) SCOPE OF ROLE Transition Manager will lead the crafting and execution of transition plans for all services proposals typically up to $20 million in expected total contract value including single country and multi-country deals. The role holder is accountable for ensuring that client’s defined requirements are met by the transition project deliverables and will lead a team of resources assigned to the transition project as well as managing the relationship with the customer, partner(s), subcontractor(s) and other GDO stakeholders. Depending on project scale and complexity, Transition Manager may lead several transition projects simultaneously. MAJOR RESPONSIBILITIES * The key focus of the role holder is to lead transition project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rdparties), to co-ordinate and facilitate the transfer of service ownership from the client or existing service provider to the operational Service Delivery team(s) in country or Shared Services centres * Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed * To support, clarify and define transition projects ensuring they are delivered to the required quality, timescale and budget * Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders * Manage risk during service transition * Responsible for successfully implementing new services to GDO country operations, from first identifying the resource requirements, timescales and deliverables, through to planning, deployment and signoff after a period of transition * Achievement of the above by working closely with the bid/project, 3rd party (where relevant) and service delivery teams throughout the new business lifecycle and owning the service related issues associated with the introduction of the service until the formal point of handover to the Service Delivery team(s) * Provide support for new business opportunities - at customer meetings, presentations, reviews, crafting transition and communication plans and so on demonstrating expertise and trustworthiness and helping bid teams achieve competitiveness and responsiveness * Engage appropriate individuals to form project delivery teams for new service contracts. Work in partnership with Service Delivery management to achieve successful contract roll-outs * Contribute to the development and sharing of methodologies/ best practices with Sales teams, Bid teams, Service development teams as well as Service Delivery Managers, setting foundations for a standardized approach for service contract projects * Provide a focus for SLA definition and customer satisfaction . Ensures the information systems and the review structures for SLAs and client satisfaction are established * Adhere to service implementation and delivery best practice , reviews and processes in line with GDO Service Delivery governance guidance * Provides expert problem management support to difficult implementation issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for future benefit * Champions team-working, re-use, knowledge sharing and promotes the increased use of Shared Services capability * Continuous and demonstrable improvement of productivity resulting in increased cost effectiveness and value * In conjunction with the Service Development Managers, Sales and Service Delivery Management teams stimulates & defines requirements for new services in line with Service Line Strategy. Ensures such offerings are professionally introduced, accepted and deliverable * Champions team-working and constantly improves the quality and inter-working of the whole ‘virtual’ service transition team , including other Xerox service partners and suppliers to ensure a seamless end-to-end implementation of GDO service for clients * Relevant university degree or postgraduate degree * Relevant professional qualifications (e.g. PMI, PRINCE and ITIL) * Successful track record of delivering programs to required quality, timescale and budget * Service delivery management or solution architecting experience in complex technology based outsourced business * Experience of program managing / leading significant business solutions and outsource deals from pre-sales to successful implementation for single country or multi-county client accounts * Change management experience Job: Professional Services / Project Management2012-05-18 19:03:41United KingdomXeroxNone12011849NoneUxbridge, GBR28794722http://xerox.jobs/xml/28794722/jobGBRUxbridgeTitle: Information Analyst / Architect Location: United Kingdom-Greater London-Uxbridge Experienced information architect, to assist in the development of the enterprise architecture, as well as provide advice and guidance, and design assurance, to individual projects on solution architecture. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Xerox has a heterogenous application landscape, and the information architect will be required to work with data across both ERP and 'best-of-breed' applications. Must have experience of logical data modelling (including entity-relationship modelling), and working with business and technical stakeholders. Should be able to communicate well in writing, and in presentations. Should additionally have experience in 2 or more of: - data governance - master and reference data management - data quality (assessment, root cause analysis and improvement) - business intelligence and data warehousing Job: Information Management2012-05-17 18:53:34United KingdomXeroxNone12014802NoneUxbridge, GBR28764672http://xerox.jobs/xml/28764672/jobGBRUxbridgeTitle: Compensation, Benefits & Global Mobility Manager Location: United Kingdom-Greater London-Uxbridge PURPOSE OF ROLE<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Lead the development and deployment of the Compensation & Benefits strategy, policies, processes and operations across DMO. Jobholder is the HR Business partner for Global Mobility and compensation for Band A population. Role is a broad contributor to a small HR function with a purpose to support the VP of HR with critical HR Operations activities. Jobholder leads DMO relationship with corporate C&B, XE C&B and Corp HR for all pay, benefit and global mobility processes including Share plans, benchmarking, HR IT projects, benefits, authorities register, sales compensation, salary planning, Band A salary planning, Incentives across all DMO countries. Jobholder manages a virtual network of C&B professionals in each region. SCOPE OF ROLE Role has one direct report. Role leads a virtual C&B network of 8 heads, located in the field. Role has shared accountability for the salary planning budget. Approx $20m for 2011. APIP pool of approx $10m, and sales compensation, variable pay, incentives spend of $20m . Role has an influencing role with total spend on Global Mobility. Approx $25m p.a. Role contributes to the overall payroll spend for DMO, approx $200m p.a, for approx 7,000 employees across 140 countries, with substantial direct operations in 23 countries, in 7 regions. MAJOR RESPONSIBILITIES Role is SME and owner for all international pay, benefits and international assignments for all DMO HR Directors, all VP’s, COO’s, the DMO President and 1stline. Owner of all C&B and Global Mobility projects for Band A’s, including processes for ELTIP, Salary Planning, VP assignments and Management Data Develop and deploy C&B strategy across DMO including developing and deploying all processes, policies, guidelines and systems for share plans, sales compensation, incentives, variable pay, salary planning, Megadeals, retention schemes, authorities register and benchmarking. Owner of Employee Value Proposition deployment for reward across DMO, working with DMO regional GM’s, HR leaders and C&B owners to develop and deploy EVP. Owner of relationship between DMO and Corp C&B function, including business transformation projects for HR Roadmap, Workscape, Pooling and Top Talent. Owner of cross functional cost control strategy across DMO. BACKGROUND, EXPERIENCE AND QUALIFICATIONS Substantial experience of HR Operations and C&B with demonstrated examples of leading cross function projects and managing senior level internal and external relationships is obligatory. Professional HR qualification and education to degree equivalent is mandatory. Jobholder is required to be an expert with MS Office applications, particularly Excel, Word, PowerPoint and Outlook. Experience in using eSAP (or equivalent) would be an advantage. Advanced analytical and numeracy skills are mandatory. Desirable is multi-country HR, C&B and Global Mobility experience. Also desirable is another language (Spanish, Portuguese or Russian). LSS Green belt, or equivalent program management qualification is desirable. Job: Human Resources / Training2012-05-15 20:49:45United KingdomXeroxNone12014539NoneUxbridge, GBR28711987http://xerox.jobs/xml/28711987/jobGBRUxbridgeTitle: Principal Strategist Location: United Kingdom-Greater London-Uxbridge Purpose: • In support of the Corporate business and systems objectives, create the alignment, optimization and agility of an information systems strategy. The development of plans to drive forward and manage that strategy. Working with internal technology and business partners, as well as trading partners, to embed the strategic management of information systems as part of the management of the organization. • The identification of new and alternative approaches to performing business activities. The analysis of business processes, including recognition of the potential for automation of the processes, assessment of the costs and potential benefits of the new approaches considered and, where appropriate, management of change and assistance with implementation. • The capability to recognize and exploit business opportunities provided by IT (for example, the Internet), to ensure more efficient and effective performance of organizations, to explore possibilities for new ways of conducting business and organizational processes and to establish new businesses. • Defining and managing the process of deploying and integrating IT capabilities into the business in a way that is sensitive to, and fully compatible with, business operations, creating a closed-loop system that assesses operational performance as it relates to the attainment of strategic objectives. • The design of organization structure, role profiles, culture, performance measurement, competencies and skills, to support strategies for change and for training to enable the change. Identification of key attributes of the culture and key principles and factors for addressing location strategy. Scope: • Autonomy - Has authority and responsibility for all aspects of a significant area of work, including policy formation and application. Is held fully accountable for actions taken and decisions made, both by self and subordinates. • Influence - Decisions critical to organizational success. Influences developments within information systems industry at highest levels. Advances exploitation of information systems within one or more organizations and/or the advancement of knowledge. Develops long-term strategic relationships with internal business partners, trading and industry leaders. • Complexity - Leads on formulation and application of strategy. Work involves application of highest level management and leadership skills. Has deep understanding of information systems industry and emerging technologies and implications for the wider business environment. Primary Responsibilities: • Directs the creation or review of an information systems strategy to support the strategic requirements of the business. Identifies the business benefits of alternative strategies. Directs development of enterprise-wide information systems strategies and processes which ensure that the strategic application of technology is embedded in the management of the organization. Ensures proper execution of the technology direction in support of business strategies. • Recognizes potential strategic application of IT and initiates investigation and development of innovative methods of exploiting IT assets, to the benefit of organizations. Plays an active role in improving the interface between the business and IT. • Anticipates major trends affecting the organization and focuses resources to accelerate required changes. Advises business managers about the implications of planned IT-enabled change on the business, on processes and on customers. Initiates the definition of new organization boundaries and creates future organization design, including location strategy and number of locations required. Outlines performance measurement objectives and the high-level implementation approach. • Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate approaches for migration, etc. Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies. Inspects sites for successful delivery of site implementation plans that align with the overall plan. Tracks and reports against these activities to ensure progress. Defines and manage key metrics and milestones to ensure achievement of the business case after delivery. Outlines key business engagement messages that need to take place throughout the program/project. • Identifies, proposes, initiates and leads significant improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modifies existing process improvement approaches and/or develops new approaches to achieving improvement. • Specifically: ? Works with senior management within the organization, directing the creation or review of information systems strategy to support the strategic requirements of the business. Defines strategies, specifies requirements, commissions or conducts feasibility studies and produces strategic models of the organizations information and communications needs. ? Plays a major role in the development of the organizations strategic plans, including the creative use of information and communications technology ? Identifies, proposes, initiates and leads significant improvement programs, taking responsibility for the quality and appropriateness of the work performed, and the realization of measurable business benefits. ? Uses extensive business knowledge to define the steps the business must take in order to accept and implement new IT-enabled processes, and communicates these steps to senior business managers, ensuring that they are committed to the change program. ? Modifies existing process improvement approaches and/or develops new approaches to achieving improvement. Takes responsibility for ensuring a smooth transition to new processes. ? Champions initiatives for strategic process improvement. Plans and directs strategic process improvement projects, ensuring the smooth integration of new business processes with organizational structure and culture. Mobilizes resources to implement changes, taking the role of change champion. ? Assesses the readiness of business units to complete the necessary transformation, and ensures that they deliver site implementation plans, which align with the overall plan. Tracks and reports progress. ? Outlines key business engagement messages that need to be communicated throughout the program / project. ? Identifies and assesses mid to long-term risks inherent in proposed changes, to ensure any potential scheduling and performance issues have minimum impact on provision of other services. ? Maintains up-to-date knowledge of emerging technology trends and developments over a broad range of information and communications technologies. Monitors outcomes of research work, seeking to identify where technology might be deployed in order to deliver business improvements and competitive advantage. ? Maintains awareness of technology directions. Produces business cases for recommended new applications of information and communications technologies, identifying the business impact of alternative strategies, the probability of satisfying business needs, the anticipated business benefits and the risks and consequences of failure. ? Initiates investigation and development of innovative methods of exploiting IT assets, to the benefit of organizations and the community. Carries out analysis at a strategic level, and develops business proposals to exploit technology in line with the organizations mission, objectives and strategy ? Ensures that full account is taken of the practicalities of integrating the new technical capabilities into the business, including planning around key business cycles, selecting appropriate candidates for migration and creating awareness of the total cost of ownership, etc. ? Conducts periodic and post implementation information reviews, to assess the extent to which expected business benefits were realized. ? Leads investigations into major options for providing IT services effectively and efficiently and recommends solutions such as outsourcing, new approaches to recruitment and retention, and global supply contracts. ? Participates in strategic groups and facilitates focus groups and other ideas generators. Stimulates the creation of ideas among colleagues and staff. Works with business strategists and innovators to help them understand the opportunities that technology can provide. ? Briefs senior management on technology capabilities, and promotes associated business opportunities. ? Plays an active role in developing working relationships between business leaders and IT professionals in order to promote governance effective communication and decision making. ? Anticipates major trends affecting the organization, and works with operational managers, and HR professionals, to prepare the organization to meet the change. ? Initiates definition of new organization boundaries, and creates future organization design, including location strategy and number of locations required. Takes account of skills required to operate new business processes and working practices. ? Represents Xerox at appropriate forums and makes a positive contribution to relevant industry groups. Candidate Education: Minimum Bachelor's Degree Computer Science, Information Systems, Business Administration, or other related field. Preferred Master's Degree Professional Certifications: Preferred LSS GB and/or BB certification Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Has gained extensive experience and knowledge of information, strategy and operations. Has developed significant domain knowledge in one or more major business/technology process areas. Has significant experience in the initiation and management of largely complex change initiatives. Can facilitate the analysis and re-design of business processes, and articulate potential changes to business processes in a lucid and convincing manner, both orally and in writing. Have extensive business knowledge and a comprehensive understanding of current and emerging information and communications technologies and of how they can support and enhance the success of the business. Has a practical understanding of business and data analysis. Has a good working knowledge of the employing organizations policies, management structure and business objectives, and of the existing IT portfolio and infrastructure. Has significant experience in the human aspects of change and the impact of organizational culture on enabling or hindering change. Additional Role Requirements: Portfolio Management from a cost / benefit / risk perspective; a venture capitalist approach. Change Management / Change Leadership (i.e. ability to influence, How to Get to Yes, decomposition of complex problems into simpler notions, etc.) Conversant in the principles, objectives and tactics of enterprise architecture. Global / multicultural strategy and execution. Job: Information Technology2012-05-14 18:18:51United KingdomXeroxNone12009538NoneUxbridge, GBR28674148http://xerox.jobs/xml/28674148/jobGBRUxbridgeTitle: MPS Project Manager Location: United Kingdom-Greater London-Uxbridge Managed Print Services (MPS) is a key service offering for Xerox in 2012 and the Eastern Hemisphere Information Management team is hiring an MPS specific Project Manager to take requirements at the initial project stage and take the lead through to the implementation stage with the client. The Senior Project Manager (SPM) is accountable and responsible for managing all aspects of a large, complex IT project or multiple, medium-scale IT projects to achieve project goals and objectives. This involves looking outside of project boundaries for integration and interdependencies to achieve project goals. It also involves conveying to the project team the important relationship of the project to the bigger picture, including the larger program and organizational performance objectives. Through structured governance, the SPM enables appropriate initiating, planning, executing, monitoring and controlling and closing for the project to achieve project benefits. The SPM establishes and communicates project goals and directs team activities. The SPM is responsible for managing integration, scope, time (schedule), cost, quality, human resources, communication, risk and procurement activities and deliverables. The SPM adheres to the established project management methodology and standards while carrying out responsibilities. This includes applying project management and development and delivery lifecycle processes to complex information technology projects and ensuring alignment with IT standards and strategies. Essential Senior Project Manager Responsibilities * Ensure appropriate involvement of all stakeholders for the project * Consistently apply the organizational project management standards and methodologies to assigned projects. * Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality, human resources, communication, risk and procurement. * Report progress and health of the project and incorporate feedback from all stakeholders * Identify, monitor and control the interdependencies between activities and deliverables with a project * Proactively identify and manage risks and issues pertaining to the project. * Identify the projects financial sources and resources and manage the budget and control costs for the project. * Manage the processes for the project. * Track the progress of project activities and deliverables to the consolidated project benefits. * Ensure appropriate governance practices are in place to monitor and control the project Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field Typically has substantial IT work experience, including proven experience in managing projects in multiple management technologies and functions Broadly skilled in information and communications technology Has a comprehensive knowledge of relevant development life-cycles Has strong interpersonal skills Project Management coursework and certification requiredGreen Belt certification an advantage Job: Information Technology2012-05-14 18:18:34United KingdomXeroxNone12014647NoneUxbridge, GBR28674137http://xerox.jobs/xml/28674137/jobGBRUxbridgeTitle: Graduate Business Systems Analyst Location: United Kingdom-Greater London-Uxbridge The Business Systems Analyst (BSA) under moderate supervision of the Senior Business Systems Analyst (SBSA) is responsible for understanding the business needs and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role analyzes, validates and documents the business and system requirements. This role designs, modifies and creates business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. The BSA adheres to the established processes and requirements management methodology and practices, while carrying out their responsibilities. This includes meeting established quality standards. Job: Information Technology2012-05-13 19:58:21United KingdomXeroxNone12013397NoneUxbridge, GBR28663852http://xerox.jobs/xml/28663852/jobGBRUxbridgeTitle: Business Systems Analyst Location: United Kingdom-Greater London-Uxbridge The Business Systems Analyst (BSA) under moderate supervision of the Senior Business Systems Analyst (SBSA) is responsible for understanding the business needs and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role analyzes, validates and documents the business and system requirements. This role designs, modifies and creates business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. The BSA adheres to the established processes and requirements management methodology and practices, while carrying out their responsibilities. This includes meeting established quality standards. Job: Information Technology2012-05-13 19:57:29United KingdomXeroxNone12013396NoneUxbridge, GBR28663851http://xerox.jobs/xml/28663851/jobGBRUxbridgeTitle: Senior Technical Architect Location: United Kingdom-Greater London-Uxbridge The Senior Architect leads the effort to ensure that common architecture decisions are implemented consistently across business and IT in order to support the business and IT strategy. They will also research, analyze, design, propose, and deliver IT architecture solutions that are optimal for the business and IT strategies in one or more domains. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This involves working with the lines of business, support staff, and technology areas, to design a technical structure based on the existing standards and processes and meets the strategic needs of the business and integrates with other business and IT Processes. This role also documents the structure and processes. The Senior Architect leads the effort to provide integrated systems analysis and recommends to the Enterprise Architect, appropriate hardware, software, and communication links required to support IT goals and strategy. This may include coordinating activities of the project team and assisting in the monitoring of project schedules and costs. This role also leads the effort to support, resolve and document issues that arise in the architecture. This may also include reviewing designs and recommending improvements to the architecture. The Senior Architect is responsible for analyzing and incorporating where appropriate industry trends, and being familiar with enterprise standards and methodology. The role will also have familiarity with the enterprise infrastructure and applications, and will specialize in a particular domain. Job: Information Technology2012-05-13 19:57:27United KingdomXeroxNone12013394NoneUxbridge, GBR28663850http://xerox.jobs/xml/28663850/jobGBRUxbridgeTitle: Project Analyst Location: United Kingdom-Greater London-Uxbridge The Project Analyst (PA) is responsible for providing project coordination, support and assistance in all aspects of simple to somewhat complex projects or programs. The Project Analyst has working to advanced knowledge of project management methodology, tools and templates and is able to create and maintain the work products with guidance. The Project Analyst develops, documents and maintains program/project schedules, resource plans and program/project budgets. The PA assists with communications, follows up on issues and actions and leads program/project management meetings in the Program/Project Manager’s absence. The PA prepares status reports, management reporting and presentation for executives. The PA adheres to the established project management methodology and standards while carrying out their responsibilities. Job: Information Technology2012-05-11 19:45:35United KingdomXeroxNone12013400NoneUxbridge, GBR28639354http://xerox.jobs/xml/28639354/jobGBRUxbridgeTitle: Legal Counsel Location: United Kingdom-Greater London-Uxbridge To provide appropriate legal support to the Xerox Europe Technology division. In particular to the Large Enterprises Organisation (LEO).Working on Managed Print Services (MPS) and Commercial Print Services (CPS) contracts Dealing with Significant level of exposure, impact on business continuity, time to revenue and cost of non-compliance if the role(s) did not exist. Global & Pan European contracts covering multiple countries or large domestic UK contracts with, in some instances, cross boundary business transfer with all of the related taxation/ import issues. Potential high cost of non-compliance if role not performed, possible sanctions for non-compliance with regulatory regimes. * Provide legal advice to Xerox Europe, Technology division on multi-country contracting, engaging local legal counsel where appropriate. * Produce wide range of legal documents (including standard and customised contracts, & supplier agreements, participation & framework agreements). * Support or lead contract negotiations with Client legal teams, in order to facilitate the conduct of business and protect Xerox’s interests. * Perform legal analysis and deliver practical solutions to maximise returns to Xerox and/or avoid adverse legal consequences. * Research and analyse pan-European issues relevant to Equipment and fleet matters, utilising the XE legal operations network. * Provide legal advice on specific areas of law, including competition & data privacy to ensure compliance and avoid sanctions and bad publicity. * Manage and implement regulatory compliance programmes within the Services business to ensure that Xerox operates within the law at all times and avoids potential sanctions. * Advise senior management on legal considerations to be taken into account in developing business strategy. * Present future potential legal / risk issues to senior management of Xerox and its business units. Lawyer with post-qualification experience (ie, following vocational post-graduate course and prescribed training period) in private practice or in-house. * Significant experience in areas of negotiation commercial contracts and leasing (will be an advantage), competition, employment law (especially in respect of the Acquired Rights Directive) and intellectual property. * Significant experience of commercial contracting & client negotiation * Experience with indirect selling (channel partners) will be useful * Degree level * Legal practice course and training period. * Strong emphasis on contract and commercial law principles. * Experience of transfer of undertakings and inherited liabilities through outsourcing would be a strong advantage. * Good understanding of business processes. * Negotiation skills * Excellent drafting skills * Team orientated and willing to share information. * Ability to work autonomously * Effective written and verbal communication and presentation skills. * Conscientious in continuing self-development and remaining up-to-date in relevant areas of the law. * Able to interact with all levels of the business. * Ability to work without close supervision * Must be prepared and willing to travel extensively through Europe and beyond Job: Legal2012-05-10 21:01:44United KingdomXeroxNone12013418NoneUxbridge, GBR28614402http://xerox.jobs/xml/28614402/jobGBRUxbridgeTitle: Graduate Financial Accountant/Analyst Location: United Kingdom-Greater London-Uxbridge We currently have a fantastic opportunity for 9 graduates to join Xerox’s Finance Centre of Excellence (FCE). Based in the European Headquarters in Uxbridge Middlesex, you’ll join a team of 65 finance professionals who all work to keep the financial engine room of our operations going. Depending on the exact team you join you’ll get the chance to gain experience in ledgers, accounting analysis, journal entries and all the while gaining experience in a global organisation. We’ll even support you during your studies towards CIMA or ACCA. We’re looking for applicants that are focussed on a career in finance so an accounting or finance degree would be an advantage but not necessary we’re equally interested in anyone who can show the transferable skills and aptitude to succeed so degrees in maths, economics, engineering and business will also be considered. You may have already graduated or might be graduating in 2012 – we’d still love to hear from you. Purpose: The Financial Analyst is the support the month end close and related reconciliation and analysis work for multiple units across Europe. Scope: Individual contributor. Interfaces frequently within functional area, as well as with management in the area supported, as part of a small team. Primary Responsibilities: * Prepare and perform journal entries and account reconciliations Support monthly close * Perform ad hoc financial analysis as required * Support maintenance and testing of internal controls and Sarbox compliance across the finance community Job: Accounting / Finance2012-05-05 19:24:57United KingdomXeroxNone12013199NoneUxbridge, GBR28466398http://xerox.jobs/xml/28466398/jobGBRUxbridgeTitle: Financial Accountant / Analyst (3 vacancies) Location: United Kingdom-Greater London-Uxbridge Due to some new opportunities internally, we have created 3 vacancies in Xerox’s Finance Centre of Excellence (FCE). Based in the European Headquarters in Uxbridge Middlesex, you’ll join a team of 65 finance professionals who all work to keep the financial engine room of our operations going. The Financial Accountant / Analyst supports the key financial tasks in the month end close / analysis / outlook cycle in line with the published timetable. Primary Responsibilities: * Support monthly financial close process * Prepare and/or review journal entries and account reconciliations * Complete Corporate reporting schedules * Perform financial analysis on the reported results to aid management understanding of results * Based on analysis of actual results, assist in preparation financial outlooks * Support maintenance and testing of internal controls and Sarbox compliance across the finance community * Ad-hoc analysis and project work as required We’re looking for a qualified or part qualified finance professional with a qualification from a professional body such as ACA / ACCA / CIMA or international equivalent. Xerox is a major user of SAP so any experience would be an advantage but not a pre-requisite. Knowledge of MS Excel or Access will be an advantage. Job: Accounting / Finance2012-05-05 19:23:40United KingdomXeroxNone12012531NoneUxbridge, GBR28466384http://xerox.jobs/xml/28466384/jobGBRUxbridgeTitle: Credit Controller Location: United Kingdom-Greater London-Uxbridge OVERVIEW MEA is part of the Developing Market Operations (DMO) and operates in Africa and the Middle East. It operates using a two-tier distribution network, which consists of 60-80 customer accounts. Revenue for 2011 was $250million. The finance department is situated in Uxbridge, with the General Manager and marketing. Position reports to the Customer Admin Supervisor. KEY RESPONSIBILITIES · Manage the Distributor Operations trade receivables, direct and indirect, ensuring collections are within terms and bad debts minimised. · Process debit and credit notes in accordance with accounting guidelines and the delegated authorities. · Promptly identify and resolve disputed invoices. · Process received payments ensuring timely cash allocations · Prepare substantiated balance sheet reconciliations on those accounts assigned, within 10 working days of the month end, ensuring all un-reconciled items are resolved on a timely basis. * Ensure all credit reports are accurate and produced on a timely base in accordance with set schedules. GENERAL · Work as part of the finance team, providing assistance and cover as required, ensuring as a collective unit the highest possible professional and ethical standards are maintained. · Have a high regard to customer satisfaction, with the ability to build relationships and effectively communicate. · Have a methodical and process oriented approach to managing the workload. · Responsible and flexible approach to the monthly cyclical nature of the business. · Understand and work with the Letter of Credit and Bill of Exchange Process · Understanding the Export Control Regulations * Recognised Business administration or finance Qualifications * Prior experience of Credit Control in a customer orientated environment * Demonstrate experience of Credit Control and Customer Service * Fluent oral and written English skills. Further languages would be desirable, especially in English or Arabic Job: Accounting / Finance2012-05-03 19:15:47United KingdomXeroxNone12013793NoneUxbridge, GBR28406864http://xerox.jobs/xml/28406864/jobGBRUxbridgeTitle: Product Manager - Indirect Channels (DMO) Location: United Kingdom-Greater London-Uxbridge The Product Manager is the subject matter expert for our A4 product portfolio with the developing markets organisation (DMO). The role holder liaises with the sales teams and channels account manager to help with new product launches and assist with existing products.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> We’re looking for someone who has a technical understanding of A4 products wither Xerox or competitor machines who is capable of learning our portfolio. For example you’ll need to be able to understand and explain the capabilities of the machines in relation to the environment in which they’ll be installed. Eg what software will be on them, what security features are possible. Main responsibilities: * Actively contribute towards the development of a product marketing annual plan to support the overall business objectives with regions * Facilitate and challenge the field on their business model and dynamics. Explain and promote the A4 Business hydraulics and criticality to overall Office Business * Facilitate and liaise with various organisations in the US (Product Marketing Group, Product Planning, Product Sourcing) for future product development purposes. Provide critical input on building business cases/financial modelling, price positioning, local competitive landscape information and feature requirements. * Identify product and positioning gaps in the portfolio and work with US to develop offerings in those opportunities * Monitor product performance (activity, revenue, gross profit) and devise tactical initiatives to meet short term market driven requirements * Centre of competence for all product related technical features with the ability to communicate all detailed capabilities and benefits compared to the competition products * Define the strategic product messaging to reinforce the overall product positioning objectives and communicating/championing the message to the country sales/marketing teams * Work with members of Integrated Supply Chain to manage inventory levels, sell in/out of the Channels and correct product mix enabling improved inventory and production planning to support business requirements. * Responsible for the successful and quality launch of assigned ICBG products through the organisation, meeting of specific country requirements and providing critical launch items to Country sales/ marketing teams in a timely manner. Job: Business Development2012-03-30 19:22:10United KingdomXeroxNone12008409NoneUxbridge, GBR27523267http://xerox.jobs/xml/27523267/jobGBRUxbridgeTitle: Print Services Technician/Docucare - London/Birmingham Location: United Kingdom-Greater London-Uxbridge DocuCare Purpose: The role works as part of the service delivery team aligned to one or more customer sites. He/she will have focus on the following: * Delivery of service that meets SLA and delights the customer (KPI: SLA achieved & high customer satisfaction) * Supporting the achievement of productivity improvements (KPI: Value for customer & enhanced margin) * Contributing to service transformation and business growth (KPI: Further profitable service revenue) * Scope: The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer. Primary Responsibilities: * Ensure quality standards are achieved and customer requirements are met * Responsible for ensuring engineers are requested where required in a timely manner * Replenish consumables * Liaise with Service desk to ensure all calls are completed and closed * Be the face to the customer identifying issues and escalating to a relevant team member * Owner of MAC tagging process * Act as an expert when advising customers on non-standard production requirements Start date will be subject to Security Vetting Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Candidate Education: High School Diploma / (GED) / Secondary School GCSE or equivalent * Experience in customer facing role * Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities * Good communication skills * Health and safety awareness and compliance * Full driving licence is required for some of the roles Job: Client Relationship Management / Service Delivery2012-03-12 18:22:30United KingdomXeroxNone12005025NoneUxbridge, GBR27081140http://xerox.jobs/xml/27081140/jobGBRUxbridgeTitle: GDO Credit Controller Location: United Kingdom-Greater London-Uxbridge This is a key role, where the Credit Controller can strongly influence Xerox Global Services speedy cash collection and aged debt profile. Through their regular contact with their customers they also influence the trading relationship via effective The role of Credit Controller is to monitor and control the debt profile of designated Customer Accounts through effective credit management. Responsibilities: · Monitor, control and influence cash collection to ensure achievement of Debtors Planned Performance in the key areas of balanced Age Band Resolution (percentage of billing per month collected) and Aged Debt. · Conduct debt collection activities in line with standard collection cycle and company procedures via the SAP/R3 system. · Achievement of credit control targets through initiating telephone calls to customers and removing obstacles to payment. · Prompt processing of customer complaints which are causing delay in payment and monitoring of complaints dealt with by other departments. · Ensure that all queries/complaints are progressed and resolved within Xerox agreed standards to ensure effective cash collection. · Establish an effective working relationship with the external and internal customers to maximise performance results. · Ensure effective escalation process in place to flag debt performance and customer dissatisfaction issues. · Fully participate in the achievement of Xerox Customer Satisfaction and Employee Satisfaction goals. · Allocation of cash, completion of paying in book and banking cheques on a daily basis. Reconciling to the General Ledger · Liasing with bank and customers, tracing missing payments and remittance advice’s · Inter-company journals: - preparation of spreadsheets, contacting customer to obtain details and internal contacts. Sending spreadsheet to treasury and then allocation of journals to the relevant customer accounts · Invoicing – collating data, processing onto the SAP system and posting out to the customer with 48 Hours · Compiling debt reports for Northern & Southern region · Opening and amending customer account data onto the system · Creating and compiling reports own ledger reports on a daily basis · Filing, photocopying, posting of statements and letters · Target orientated, assertive and achiever · Committed approach to team work · Willing to assume responsibility for resolving customer problems · Able to maintain and project a helpful and courteous attitude under any circumstance · Resilient under pressure and able to quickly adapt to unforeseen work demands · Reliability and personal integrity · Self motivated and willing to learn new skills to progress within Xerox · Flexible attitude towards working patterns · Excellent attendance and punctuality record · Good interpersonal skills · Good listener, excellent communicator. · Excel and Word experience · Excellent planning (daily, weekly, monthly activity planning cycle) · Able to effectively communicate verbally and in writing · Able to control interactions with customers using persuasion, negotiation and influencing skills · Able to work under pressure and deal positively with difficult situations · Aptitude for understanding and solving problems · Able to handle problems methodically and logically · Adopts a positive and sensitive approach to customers needs · Demonstrates effective interpersonal skills and ability to work as part of a team · Financial and commercial awareness , numerical skills · Shows initiative in the development and progression of new ideas. Job: Accounting/Finance2012-03-06 20:15:42United KingdomXeroxNone12000904NoneUxbridge, GBR26959603http://xerox.jobs/xml/26959603/job