Title: Training Assistant IP
Location: United Kingdom-Greater London-Uxbridge
In brief
To maintain existing business systems training and support materials and develop new materials as required.
Who should apply?
This role sits within the Learning & Development team and would therefore suit a candidate studying a Business or HR related degree.
What will I be doing?
* Timely development and delivery of updated and accurate business systems and process training and support materials, to defined standards
* Point of expertise in the administration of the Business Systems Knowledge Centre, including the building and maintenance of self-paced learning courses and the uploading and downloading of materials on the site as required.
* Assist in the testing of upgrades for the Business Systems Knowledge Centre.
* Undertake changes to training and material required updates from change requests, maintenance releases and system upgrades.
* Work with process owners to ensure training and support materials are correct, signed off and sign-off evidence filed.
* Timely communications of changes to training and support materials to stakeholders through Training Material Update Bulletins
* Respond to questions from the Business Systems Knowledge Centre and help to resolve any issues
* Create and maintain simulations using the Assima Training Suite and Adobe Captivate (full training will be given)
* Generate reports from the Business Systems Knowledge Centre, as required
* Report and analyse usage of materials
* Maintain ESAP Position to course mapping
* Review S&A reports for new joiners/movers, map individual to course(s), create learning path, forward to Learning & Development for onward communication to trainee.Provide regular reports from the Business Systems Knowledge Centre on self-paced learning course completion
What skills do I need?
* Strong communication skills (verbal and written) are essential with a good degree of creative flair and an eye for detail.
* Good interpersonal skills with the ability to work well in a team environment.
* A flexible, enthusiastic and proactive approach able to work on own initiative to deadlines, planning work effectively.
* A good working knowledge of Microsoft Office packages.
As part of your application you are required to attach a cover letter with responses to the following questions (150 word limit per question):
1. Why Xerox? Please tell us why you have chosen to apply for a position with us.
2. What excites you about this role? Please detail what elements of the role most interest you.
3. What skills, competencies and technical abilities have you acquired to enable success in this role?
4. Tell us about something you have done that you are proud of.
Application Closing Date: TBC
Assessment Day: TBC
This role is designed for undergraduate students looking for a 12 month fixed term placement as part of their University study.
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