Xerox Tier 1 Leave Specialist in Secaucus, New Jersey

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Responsibilities

May perform one or more of the following:PC user support, new hire systems setups, and desktop/laptop software evaluations and upgrades.Provides quick response and maximum uptime for all users and performs end user training when necessary.Installs and repairs microcomputer hardware and peripheral components such as monitors, keyboards, printers and disk drives.Assists in determining suitable software to meet user requirements.Troubleshoots software and hardware failures and identifies network problems when they relate to personal computers.May require PC system experience in a LAN environment, strong understanding of Windows operating systems, experience with all Microsoft Office products as well as troubleshooting experience and understanding of e-mail.Provides technical on-site maintenance and support for new and existing systems.This job may include any aspect of field support, and is not limited to system hardware and software, PC's, and IP networking.

Technical Knowledge

Required knowledge of Computer Hardware, MS Office, Windows

Essential Knowledge Needed

Customer Service, Service Desk Issue tracking, Call Center

Education

HS Diploma

All other duties as assigned.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Project Management

Organization: TBO

Title: Tier 1 Leave Specialist

Location: New Jersey-Secaucus

Requisition ID: 16030508

Virtual/work from home? No