Xerox Client Associate, Production, DPS - Level A02, Santa Rosa, CA in Santa Rosa, California

Includes Tier 1 duties plus: Production Duties • Retrieve, re-purpose, and reprint archived documents • Track and archive digital customer jobs, as required for re- printing • Operation equipment using imaging software and organize work flow of imaging projects. • Perform closed-loop chain of custody for all Client boxes, folders and documents provided to Xerox • Electronic documents are catalogued to media such as CDROM, disk, digital storage • Install, maintain and delete print queues • Use functions such as multi-up, booklets making • Validate or adjust the manufacturing layout & imposition of files. – validate description with FE Color Duties • Maintain color matching to account standards/requirements • Perform color calibration using densitometers and perform CMYK color adjustments. Invoke spot colors on DFE • Basic Pre-flight Systems Duties • Load print drivers for end users

•Able to lift and move up to 50 pounds • Able to read, write and follow Basic English instructions. •Keyboard entry of information • Listen, understand & communicate effectively • Able to work with minimal supervision • Recognize and resolve printer quality problems using equipment operator documentation. • Ability to handle multiple tasks, organize, and work to scheduled delivery of output • Customer Communication Skills • PC/Internet Skills – Level 1 • Customer service skills • General digital printing experience • 1-2 years of relevant experience • Experience with basic color production workflows with emphasis on digital workflows • Knowledgeable about the function, features and capabilities of digital front ends • Understand effect of paper characteristics on ability to print • Knowledge of ordinary dry ink imperfections and defects • Knowledge of loading and management PPD/Drivers on to client workstations • Basic knowledge and experience with imposition within page layout applications

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard//to race,color//, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox in the U.S. may request such accommodation(s) by sending an e-mail to// ////

Job: Client Relationship Management / Service Delivery

Organization: Large Enterprise Operations US

Title: Client Associate, Production, DPS - Level A02, Santa Rosa, CA

Location: California-Santa Rosa

Requisition ID: 16027239

Virtual/work from home? No