Xerox Deputy Program Manager in San Francisco, California

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

General Job Function:

The Deputy Client Relations/Program Manager will be on-site and responsible for assisting the program manager in the program operations of a government client, including profit and loss responsibility, contract deliverables/program goals, customer care support and employee management.

Essential Duties For This Position:

Assists the Program Manager in the operation of the Program

This will include:

Client contact and communications

Support the management of the operations of the program

Responsible for assisting in the attainment and management of the service level agreements stated in contract

Management of projects, including schedules, resource planning, task management, reporting

Develops/implements process and service improvements as needed

Reviews and resolves issues affecting Company compliance, legal requirements and client objectives

All other duties as assigned

Position Requirements:

Bachelor’s Degree (or equivalent experience)

Minimum of five years management experience of a high volume, multi-faceted operations

Project Management background/experience

Program Management with P&L experience is preferred

Tolling/Transportation experience is preferred

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Project Management

Organization: Public Sector Operations

Title: Deputy Program Manager

Location: California-San Francisco

Requisition ID: 16029917

Virtual/work from home? No