Xerox Senior Project Manager in Rochester, New York

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit , , or .

Position Description – Sr. Project Manager

  • Job Role Summary * This position resides within Information Security Office (ISO) Program Management Office (PMO). The ISO PMO manages all projects related to Xerox Services information technology security, including the IT Security, IT Security Governance, IT Security Engineering, and Cyber Security Operations business functions.
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  • Purpose * The IT Senior Project Manager (SPM) will be responsible for leading large, complex IT security projects or multiple medium-scale IT projects while supporting the PMO. The SPM will manage Project Team Members (e.g., Project Analysts, Project Coordinators, Technical Resources, etc.) and work with the PMO leadership team in the implementation and use of the project management best practices (procedures, processes, templates, tools) that are required by the PMO governing bodies to support the planning and execution of project(s).

    The SPM is accountable and responsible for ensuring that project results contribute positive business value, meet agreed upon scope, cost, schedule and benefit objectives. This includes looking outside of project boundaries for integration and interdependencies to achieve project goals. It also includes conveying the important relationship of the project to the wider program and organizational performance objectives.

    Through structured governance, the SPM enables appropriate initiating, planning, executing, monitoring and controlling and closing for the project to achieve project benefits. The SPM establishes and communicates project goals and directs team activities. The SPM is responsible for managing integration, scope, time (schedule), cost, quality, resources, communication, risk and procurement activities and deliverables.

    The SPM adheres to the established project management methodology and standards set out by the PMO, while carrying out responsibilities. This includes applying project management and development and delivery lifecycle processes to complex information technology projects and ensuring alignment with IT standards and strategies. The SPM adheres to the prevailing project governance standards and status reporting requirements. The SPM Develops and maintains relationships with Business Unit leads and leadership teams to manage expectations of service, including work products, timing, and the value to be delivered for those projects and programs.

Job Scope Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects of the job. Establishes organizational objectives and delegates assignments. Is accountable for actions and decisions taken by self and subordinates.

Influences policy formation on contribution of specialization to business objectives. Influence at level of division internally and influences customer/suppliers and industry at senior management level. Decisions impact work of employing organizations, achievement of organizational objectives and financial performance. Develops high-level relationships with customers, suppliers and industry leaders.

Highly complex work activities covering technical, financial, leadership, and quality aspects and contributing to formulation of IT strategy. Work involves creative application of wide range of technical and/or management principles. * * * Main Responsibilities * Support the PMO Manger in leading PMO Team Members (i.e., Project Analysts, Project Managers, Program Managers) and work with the PMO Leadership Team in the implementation and use of the IT standard program/project management practices (procedures, processes, templates, tools) to support the planning and day-to-day execution of the programs and projects.

Maintain relationships with Business Unit leads and leadership to manage expectations of service, including work products, timing, and the value to be delivered.

Demonstrate a thorough understanding of complex project management and leverage knowledge of Xerox Services to identify risk and evaluate impacts.

Demonstrate excellent project management skills, inspire teamwork and responsibility with team members, and use current tools to enhance the effectiveness of deliverables while applying to projects.

Ensure appropriate involvement of all stakeholders for the project

Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality, human resources, communication, risk and procurement for the project.

Proactively identify and manage risks and issues pertaining to the project.

Identify the projects financial sources and resources and manage the budget and control costs for the project.

Ensure appropriate governance practices are in place to monitor and control the project

Track the progress of project activities and deliverables and the non-project work to the consolidated project benefits.

Support the portfolio management decision process through the creation of project charters, scope statements, risk assessments, budgets and IT Value discussions.

Recommend prioritization of projects and ensure approvals follow the governance process.

  • Requirements * 5 years or more of experience in a Project Manager role

    Direct experience in leading/managing full lifecycle projects, or subsections of large/complex projects

    Demonstrated experience in project risk management

    Relationship management and business development experience

    Strong planning, organizational, leadership, meeting facilitation and negotiation skills

    Ability to perform critical analysis of complex projects

    Ability to perform preliminary project cost estimates in support of project ideation process

    Ability to effectively interview and interact with project executive sponsors, project team and external consultants

    Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical clients

    Demonstrated integrity within a professional environment

    Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint

    Has a comprehensive knowledge of relevant software development life-cycles

    In-depth Project Management Institute (PMI) Knowledge Areas and proficient in at least three of the Knowledge Areas and In-depth knowledge of relevant industry standards and governmental regulations

  • Education Requirements * Bachelor's Degree Computer Science, Information Systems, Business Administration, or other related field required.

    Master's Degree Computer Science, Information Systems, Business Administration, or other related field preferred.

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  • Professional Certifications * LSS Green Belt preferred

    Certified, or pursuing certification as a Project Management Professional (PMP) preferred

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to . Be sure to include your name, the accommodation you are seeking, and the job you are interested in.


Job: Project Management

Organization: Xerox (XT)

Title: Senior Project Manager

Location: New York-Rochester

Requisition ID: 16026878

Virtual/work from home? No