Xerox Learning and Development Analyst - Ridgeland in Ridgeland, Mississippi
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The Learning and Development Analyst is a senior level trainer who will conduct soft skills and technical training courses to support the Mississippi Medicaid account. The successful candidate uses needs assessment tools to determine effectiveness of training programs and interacts with functional organizations to develop specifications for content of courses.
Conducts instructor-led training classes
Tracks training registration and completion data
Creates and distributes training class reports
Schedules training classes in accordance with client and account needs
Reviews and updates course material and procedure manuals
Evaluates need and develops new training material or programs
Evaluates training methodology
Interacts with functional organizations to develop specifications for content of courses
Conducts follow up to determine effectiveness of course material
All other duties as assigned
A bachelor’s degree and two (2) years’ experience in training, education, staff development, personnel or a Medicaid program area. A master’s degree can substitute for one (1) year of experience and a doctorate can substitute for (2) years of experience. Experience can substitute on a year-for-year basis for the required college education.
Good oral and written communication skills.
Classroom training delivery and development experience.
Experience with computer-based training development.
Experience Microsoft Office Suite, with advanced or expert level proficiency in Microsoft Word.
Experience with Title XIX or XXI healthcare programs, including Medicaid, Medicare, or Child Health Insurance (CHIP) programs. Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to firstname.lastname@example.org. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Job: Organization Learning & Development
Organization: Government Healthcare Site
Title: Learning and Development Analyst - Ridgeland
Requisition ID: 16029912
Virtual/work from home? No