Xerox Jobshttp://xerox.jobs2012-05-24 18:49:41.503632USANorth WalesTitle: Senior Document Advisor Location: United States-Pennsylvania-North Wales test jm 13 dec Purpose: The role holder works as part of the service delivery team that is aligned to one or more customers. He/she will have focus on the following: ? Delivery of service that meets SLA and delights the customer (KPI: SLA achieved & high customer satisfaction) ? Supporting the achievement of productivity improvements (KPI: Value for customer & enhanced margin) ? Contributing to service transformation and business growth (KPI: Further profitable service revenue) Scope: The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer. Primary Responsibilities: • To act as primary source of advice for all document production and/or communication needs of the client • To understand the clients business goals and communication challenges in order to identify and deliver innovative, value-added solutions • To build and maintain client relationships, that ensure the role becomes the primary and central source for trusted advice for all document production and communication needs of the client business units • Implement the document management strategies and solutions, developed in partnership with the client, which ensure the delivery of a cost effective product or communication technique, that is appropriate for the clients business requirements • Rationalize and consolidate deliverables, identify and develop opportunities for cost savings and process improvements • Advise clients on the best production methods to ensure document effectiveness, efficiency and quality • Manage document lifecycle/production from concept to delivery to meet client requirements and corporate standards (except where Xerox manage production printing) • Meet or exceed agreed SLA measures for the client and Xerox. • Maintain client satisfaction / resolve queries / issues • Managing stock and budgets to optimum levels where appropriate • Support functions to re-engineer client processes to yield improvements, using appropriate Lean Six Sigma techniques • Maximize financial efficiencies (including tax VAT) for the client and Xerox • Collate relevant management information as specified • Build maintain external supplier relationships as appropriate • Able to negotiate on cost and delivery timescales within the context of the project The roles described below are variations of the generic role that may occur in specific Client businesses. Transactional Communication Services Document Advisor Additional Responsibilities: Consult with client document owners to advise on ways to make their transactional communications more effective using Communications Engineering techniques, thereby driving improved comprehension and loyalty. Advise on optimizing the design of documents for compatibility with digital print technology and software. Work directly with client document owners, advertising agencies and/or other internal and external creative/design groups to recommend alternatives for designing documents to take advantage of production efficiencies in an automated document factory environment (printing, inserting, and postal processing). Translate business requirements into technical specifications, liaising with clients (eg: Exstream Dialogue, Doc1 or XMPie Personal Effect). Lead or be part of initiatives for improved communications using: Data mining, cleansing and preparation Print steam manipulation and enhancement Mail and fulfillment optimization Development Work with client to gather requirements for assigned projects Work with internal support staff to communicate client requirements, prepare spec documentation, develop and monitor schedules and UAT the project prior to launch Ensure proper procedures are in place to meet Xerox requirements and client contract requirements Track and report on progress of project Identify gaps and mitigation steps to ensure we are meeting the client expectations Identify areas that may be out of scope and provide the customer with the proper LOE’s to cover the change in scope Project Management Monitor Cycle changes Input into Database or Msg point Work with composition programmers and IT programmers on changes required for each cycle Provide associated cycle LOE’s for changes Work with proofreading staff to ensure all client materials are reviewed prior to being delivered to the client Daily Project Maintenance Vendor management for inventory items Work with plant to ensure production is moving according to schedule Provide status to client on a daily basis to ensure open communicate between the two teams Provide support to the plant and support groups as required Additional background, experience and qualifications: These are dependant upon: client industry, technology and operations environment: Prior experience working with data-driven variable document composition software and print production. Proficiency with Microsoft Office applications. Experience with document production techniques and processes in a Production and Mail fulfillment environment. Experience in appropriate transactional document production environment eg high volume regulated documents produced with fast turnaround in an automated environment Document Publishing and Production Document Advisor Additional Responsibilities: Internal (client) marketing of Xerox Managed Services offerings. Provide administrative and on-site client support and training as required for Xerox supplied software eg Freeflow Web Services Responsibility for data provision to produce reports and financial data for: Web Service applications Document re-engineering projects Impacts of change Additional background, experience and qualifications: These are dependant upon: client industry, technology and operations environment: Awareness / ability to talk to client about all areas of the document lifecycle Have experience of production print room environment Proficient in relevant client environment applications, eg the Adobe Creative Suite, Quark xPress, MS Office. Knowledge of a combination of the following experiences will be required dependant upon current service offer and future service development Direct mail Personalization software Pre-press environment Working knowledge of iWay or Xerox FreeFlow Web Services A working knowledge of production and finishing devices based on site equipment Document Supply Chain Management Document Advisor Additional Responsibilities: Develops production strategies and optimizes specifications to decrease cost and increase efficiency and quality Manages print production projects from concept stage through final production and delivery to market Procures print from a list of preferred vendors Assist the supplier manager in the performance management of vendors and in identifying additional/substitute suppliers for the preferred list Additional background, experience and qualifications: These are dependant upon: client industry, technology and operations environment: This job requires and advanced knowledge of all concepts practices and procedures of the Graphics Communications discipline. Experience is required in all areas a Commercial Printing. This includes: job/file design, use of industry standard design applications, file preparation for print including all common PrePress activities, in-depth knowledge of common Print methodologies (Web, Litho and Digital) document finishing, warehousing and fulfillment. Demonstrated ability to manage complex projects from start to finish Sales experience a plus Direct mail or other specialist experience a plus, dependent on client requirements. Forms Document Advisor Additional Responsibilities: Lead interface between the Xerox Print Center and the client for forms re-engineering. Assist with the forms ordering process including ordering requisition via the web. Provide status on orders to clients and manage the web ordering and inventory applications. Obtain client approval for form content, inventory replenishment order quantities, and production practices. Interface with outside commercial offset vendors, as appropriate, including research, generate quotation requests, obtain cost quotations from vendors and authorize offset production jobs based on the quotations, when and where appropriate. Proactively manage inventories of any forms warehoused to avoid stock outs and maintain acceptable inventory levels. Ability to work to tight deadlines. Responsible for transitioning all forms from litho to digital for onsite production as appropriate. Maintain version control for all active forms. Participate in the forms committee processes. Additional background, experience and qualifications: Design expertise for all forms produced via POD and/or offset technology. Prior knowledge of system design guidelines/branding Understanding the technical ability Xerox has on-site to educate the client on designing, preparing and producing quality black/white and colour documents. Candidate Education: Minimum: Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum: Detailed understanding of print production methods / processes / project management Detailed understanding of relevant industry and its production methods / processes (see Additional Requirements section for specific Document Advisor roles) Experience with commercial (litho and web) / transaction print / digital print / Print-on-Demand / graphic communications / forms design / direct mail - as applicable by responsibility Experience of working in a corporate client account management role, developing and building relationship, resolving issues, working strategically to meet business goals Applicable technical diploma (for example, Graphic Design) or equivalent experience Experience in working autonomously Valid Driving license Preferred: Familiar with Premedia / Prepress techniques Relevant industry / sector application knowledge (for example direct mail in Financial Services sector Job: Client Relationship Management / Service Delivery2012-05-08 18:57:16United StatesXeroxPennsylvania12012885PANorth Wales, PA28541767http://xerox.jobs/xml/28541767/jobUSANorth WalesTitle: Proofreader Location: United States-Pennsylvania-North Wales Purpose: • The purpose of this role is to monitor customer service interactions as well as representative adherence to policy / practice as input for training purposes. Role works independently exercising appropriate business judgement and problem solving skills Scope: • Individual Contributor. Uses established evaluation criteria to assess performance of customer facing associate. Makes recommendations to managers based on performance objectives. Evaluates and communicates opportunities for departmental process improvements. Primary Responsibilities: • Monitors daily activities and service calls to observe department employee’s demeanor, technical accuracy, and conformity to company policies; provides feedback as needed. Maintains monitoring logs as required. Proofreading and feed back on PDF, Print Proofs and Samples • Provides subject matter expertise in supporting representatives with escalated problem resolution • Partners with operations to develop associate action plans and identify best practices • Provide input to quality initiatives as subject matter expert • Meet minimum number of required transactions reviews as assigned on a monthly basis • Participate in Quality calibration sessions to ensure consistency across the QA team. Collaborate with others in the position to share best practices • Partner with Training and Operations teams to develop training solutions indentified through the evaluation process Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Professional Certifications: Preferred Lean Six Sigma Training / Certification Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Must have experience in administration. Experience in functional area of position required (inquiry, originations, collections, billing) Effective organization skills and demonstrated completed staff work Excellent written and verbal communication skills with all levels of the organization Must have intermediate to advanced skills with Microsoft office suite (Word, Excel, Access, PowerPoint) Demonstrated analytical / logic competency Proven analytical ability to break down problems or data to understand root cause opportunities Must have ability to multi-task and meet aggressive timelines on project deliverables Must be self-motivated and able to work independently as well as in a team environment Must be results oriented with strong attention to detail and a relentless commitment to process improvement and quality Experience in the one of the following: (enter relative experiences here) Preferred: Previous experience with Quality Assurance monitoring or evaluation reviews Job: Customer Support & Administration2012-05-08 18:56:57United StatesXeroxPennsylvania12012897PANorth Wales, PA28541764http://xerox.jobs/xml/28541764/jobUSAWilkes BarreTitle: Service & Solutions Executive (SSE - US) Location: United States-Pennsylvania-Wilkes Barre Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales and Marketing / Creative Services2012-04-25 18:56:46United StatesXeroxPennsylvania12009836PAWilkes Barre, PA28174949http://xerox.jobs/xml/28174949/jobUSAHarrisburgTitle: Sales & Marketing Intern Location: United States-Pennsylvania-Harrisburg Purpose: • As a Sales Intern at Xerox, you can expect both a rewarding and stimulating experience in a field operations environment. • This position will provide college students with practical sales experience and help to prepare them for a professional Sales career. Internships are an excellent way for Xerox sales management and HR to assess talent for future entry-level Sales hiring opportunities. • The role holder can expect to participate on various teams and projects within a field sales team. Scope: • Individual contributor who works under direction of a manager. Assignments will be provided to enhance the business experience base of the role holder. • The role supports/coordinates sales activities within a team and manages small projects. Primary Responsibilities: • The Sales Intern will learn to develop expertise in key areas including customer service and satisfaction, collecting and distilling data, and assisting with product and business strategies. • The position will also be responsible for assisting with planning, goal setting, qualifying leads, and achieving activity targets by working closely with a Sales Manager and his team. • Additional activities would also include, but not be limited to, preparation of sales proposals, data analysis, and participating in customer-focused events. • The role will also allow for exposure Fortune 1000 Accounts and major industries targeted for Xerox solutions, including Graphic Arts, Financial Services, Manufacturing, and/or Public Sector entities. Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree or enrolled in collegiate program to attain Preferred Master's Degree or enrolled in collegiate program to attain Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Students currently enrolled in an accredited Bachelor or Master degree program. Minimum 3.00 GPA required (on a 4.00 scale). Financial analysis experience preferred. Proficient with MS Office (Word, Excel, PowerPoint, and Access). Excellent communication skills (written and verbal). Demonstrated leadership capabilities and ability to collaborate within a team environment. Ability to work in the United States on a permanent basis Job: Sales2012-04-20 18:28:39United StatesXeroxPennsylvania12011977PAHarrisburg, PA28035434http://xerox.jobs/xml/28035434/jobUSAPhiladelphiaTitle: Service & Solutions Executive (SSE - US) Location: United States-Pennsylvania-Philadelphia Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales2012-04-19 20:55:14United StatesXeroxPennsylvania12012273PAPhiladelphia, PA28013664http://xerox.jobs/xml/28013664/jobUSAPittsburghTitle: Service & Solutions Executive (SSE - US) Location: United States-Pennsylvania-Pittsburgh Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales and Marketing / Creative Services2012-04-02 00:38:23United StatesXeroxPennsylvania12008112PAPittsburgh, PA27573462http://xerox.jobs/xml/27573462/jobUSAPhiladelphiaTitle: Service & Solutions Executive (SSE - US) Location: United States-Pennsylvania-Philadelphia Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales and Marketing / Creative Services2012-03-28 19:59:14United StatesXeroxPennsylvania12009567PAPhiladelphia, PA27460691http://xerox.jobs/xml/27460691/jobUSAHarrisburgTitle: Managed Print Solutions Executive (MPSE) Location: United States-Pennsylvania-Harrisburg Purpose of Role: Provide Regional coverage and expertise for Xerox Print Services (XPS), with primary ownership for the Assessment and Design phases of the XPS sales cycle. Scope of Role: Specialist role with regional coverage focusing on direct US Customer Operations (USCO) and open coverage accounts / territories. Strong focus on driving non-Xerox services revenue. Responsibilities: * Take the lead in providing expertise and support during the Assessment and Design phases of an XPS sales cycle. * Articulate the dynamics of the current Managed Print Services market and what is driving businesses/partners to move towards the MPS model (both internally and to clients). * Researches current technology and offering trends in the office device/software, MPS marketplace. * Use Xerox Print Services working processes and tools to Assess, Design, Implement and Manage [ADIM] an XPS solution. * Coach and support SSE in XPS prospect selection and initial development based on key defined selection criteria to address the sweet spot” of XPS marketplace. * Use the appropriate tools to Assess the customer environment, e.g. XDA * Use the appropriate tools to Design an XPS solution, including floor mapping. * Describe the components of the Xerox Print Services (XPS) offering in terms of industry standard definitions and expectations, and provide proof sources demonstrating our leadership in MPS. * Develop and articulate compelling value propositions describing the customer benefits by role (i.e. Finance, IT) of the XPS solution in terms of consistency and control, improved services, managing costs and managing compliance. * Position Xerox effectively against competitive offerings (e.g. HP, Ricoh / IKON, Canon, Lexmark, Konica-Minolta and local dealer offerings) and how these do or do not address the market. * Develop working relationships with key players (Client Asset Manager & team) and the various applications that will be used in the Implementation and Manage phases of the XPS sales cycle, as well as the documents and reports each player is responsible for maintaining. * Explain price plans and services. * Create compelling before and after TCO comparisons to help demonstrate XPS value. * Take the lead in presenting proposed XPS solution to customers. * 3 years successful selling experience or Bachelors Degree or equivalent experience (Marketing preferred). * Hunter” mentality – self-motivated and driven. * Proven executive level selling skills. * Demonstrated project / program management. * Demonstrated effectiveness in applying appropriate sales and account management processes and tools. * Demonstrates effective negotiation skills. * Proactively identifies and solves problems. * Works with account teams to monitor and ensure customer satisfaction. * Excellent written and oral communication skills. Job: Sales and Marketing / Creative Services2012-03-20 00:18:15United StatesXeroxPennsylvania12008638PAHarrisburg, PA27255706http://xerox.jobs/xml/27255706/jobUSAPittsburghTitle: Managed Print Solutions Executive (MPSE) Location: United States-Pennsylvania-Pittsburgh Purpose of Role: Provide Regional coverage and expertise for Xerox Print Services (XPS), with primary ownership for the Assessment and Design phases of the XPS sales cycle. Scope of Role: Specialist role with regional coverage focusing on direct US Customer Operations (USCO) and open coverage accounts / territories. Strong focus on driving non-Xerox services revenue. Responsibilities: * Take the lead in providing expertise and support during the Assessment and Design phases of an XPS sales cycle. * Articulate the dynamics of the current Managed Print Services market and what is driving businesses/partners to move towards the MPS model (both internally and to clients). * Researches current technology and offering trends in the office device/software, MPS marketplace. * Use Xerox Print Services working processes and tools to Assess, Design, Implement and Manage [ADIM] an XPS solution. * Coach and support SSE in XPS prospect selection and initial development based on key defined selection criteria to address the sweet spot” of XPS marketplace. * Use the appropriate tools to Assess the customer environment, e.g. XDA * Use the appropriate tools to Design an XPS solution, including floor mapping. * Describe the components of the Xerox Print Services (XPS) offering in terms of industry standard definitions and expectations, and provide proof sources demonstrating our leadership in MPS. * Develop and articulate compelling value propositions describing the customer benefits by role (i.e. Finance, IT) of the XPS solution in terms of consistency and control, improved services, managing costs and managing compliance. * Position Xerox effectively against competitive offerings (e.g. HP, Ricoh / IKON, Canon, Lexmark, Konica-Minolta and local dealer offerings) and how these do or do not address the market. * Develop working relationships with key players (Client Asset Manager & team) and the various applications that will be used in the Implementation and Manage phases of the XPS sales cycle, as well as the documents and reports each player is responsible for maintaining. * Explain price plans and services. * Create compelling before and after TCO comparisons to help demonstrate XPS value. * Take the lead in presenting proposed XPS solution to customers. * 3 years successful selling experience or Bachelors Degree or equivalent experience (Marketing preferred). * Hunter” mentality – self-motivated and driven. * Proven executive level selling skills. * Demonstrated project / program management. * Demonstrated effectiveness in applying appropriate sales and account management processes and tools. * Demonstrates effective negotiation skills. * Proactively identifies and solves problems. * Works with account teams to monitor and ensure customer satisfaction. * Excellent written and oral communication skills. Job: Sales and Marketing / Creative Services2012-03-16 20:11:17United StatesXeroxPennsylvania12008640PAPittsburgh, PA27210015http://xerox.jobs/xml/27210015/jobUSAHarrisburgTitle: Service & Solutions Executive (SSE - US) Location: United States-Pennsylvania-Harrisburg Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales and Marketing / Creative Services2012-02-27 20:10:59United StatesXeroxPennsylvania12003762PAHarrisburg, PA26789258http://xerox.jobs/xml/26789258/jobUSAScrantonTitle: Client Associate, Production - Grade 2B Location: United States-Pennsylvania-Scranton Includes Tier 1 duties plus: Production Duties • Operation equipment using imaging software and organize work flow of imaging projects. • Use functions such as multi-up, booklets making • Validate or adjust the manufacturing layout & imposition of files. – validate description with FE Color Duties • Maintain color matching to account standards/requirements • Perform color calibration using densitometers and perform CMYK color adjustments. Invoke spot colors on DFE • Basic Pre-flight • Finishing experience - cutters, binders, folders, scorers. GBC binding, spiral binding, shrink wrappers, etc. • Able to run mail inserters with multi page setups • Need to be flexible with work hours - must be able to work OT during busy times and may need work hours to be later hours • Able to lift and move up to 50 pounds • Able to read, write and follow Basic English instructions. •Keyboard entry of information • Listen, understand & communicate effectively • Able to work with minimal supervision • Recognize and resolve printer quality problems using equipment operator documentation. • Ability to handle multiple tasks, organize, and work to scheduled delivery of output • Customer Communication Skills • PC/Internet Skills – Level 1 • Customer service skills • General digital printing experience • 1-2 years of relevant experience • Experience with basic color production workflows with emphasis on digital workflows • Knowledgeable about the function, features and capabilities of digital front ends • Understand effect of paper characteristics on ability to print • Knowledge of ordinary dry ink imperfections and defects • Knowledge of loading and management PPD/Drivers on to client workstations • Basic knowledge and experience with imposition within page layout applications Job: Client Relationship Management / Service Delivery2012-02-14 19:12:04United StatesXeroxPennsylvania12004982PAScranton, PA26518537http://xerox.jobs/xml/26518537/jobUSAPhiladelphiaTitle: Production Color Solutions Executive (PCSE) Location: United States-Pennsylvania-Philadelphia Job Purpose: The PCSE supports development and execution of account strategies and achievement of sales quota for iGen3/4 solutions. The PCSE is a sales specialist and subject matter expert responsible for Xerox iGen3/4 application development, customer retention, territory penetration and volume growth in customer and non-customer Graphic Communications accounts. Key Accountabilities: * Communicate Xerox strategies and direction to key customer decision makers. * Develop value propositions that address the business impact iGen3/4 solutions could have on key Graphic Communications and in-plant operation business concerns, issues and initiatives. * Drive Support iGen3/4 prospect development, sales calls, product demonstrations, proposal and bid preparation, and delivery of C-level (CIO, CFO, etc.) presentations. * Coordinate iGen3/4 focused customer events. * Deliver sales activity levels sufficient to support overachievement, territory coverage and 100% customer satisfaction for the full range of iGen hardware and software solutions. * Aggressively pursue competitive accounts and effectively differentiate Xerox solutions/services from competitors. * BS/BA degree in business and/or technology, or equivalent experience. * Minimum five years successful networked digital color production selling experience or equivalent industry related selling experience * Ability to demonstrate advanced features of color servers and digital color presses and communicate their benefits in an existing customer environment. * Knowledge of document management systems design and deployment. * Process color and digital pre-press experience that includes knowledge of LANs, client environments, operating systems, PDLs, print enablers, graphic arts and desktop publishing applications. * Ability to analyze existing document workflow and suggest solutions to enhance profitability and productivity. * Knowledge of color markets, product positioning and competition. * Experience with all aspects of a Commercial Printer’s business process (Sales, Estimating, CRM, Scheduling, File Transfer, Image Acquisition, Proofing, Printing, Finishing, Packaging, and Distribution as well as In-Plant experience and knowledge. * Knowledge of variable information printing (file conversions, common databases, data mining, commercial document creation applications, data driven objects as well as line driven data) desirable. * E-business experience a plus. * Proven ability to manage the lifecycle of multiple complex sales cycles. * Results oriented with excellent record of success (overachievement of sales quota, top sales ranking, awards, achievement recognition). * Ability to read and interpret financial statements, annual reports, and other financial documents. * Proficiency in using the internet for research. * Proficiency using MS Office applications, e.g., PowerPoint, in communications and presentations. Job: Sales2011-12-29 18:48:05United StatesXeroxPennsylvania11019161PAPhiladelphia, PA25600586http://xerox.jobs/xml/25600586/job