Xerox Jobshttp://xerox.jobs2012-05-24 17:48:10.517500USAWebsterTitle: Real Estate Strategy Analyst Location: United States-New York-Webster Provide business/finacial analytical support for the Global Workplace Services and Solutions (GWS&S) Real Estate Strategy and Planning team as we deliver: - Real Estate portfolio optimization - acquisition, dispostion and consolidation decisions - Short and long term real estate strategies to support all business units and corporate objectives - Real estate master planning by geography Essential Functions - Communication with internal customers, property management, project management & co-suppliers in delivering the solutions - Financial analysis to enable accurate decision making for the objectives listed above. - Preparation of Capital Lease Aquisition/Disposition Requests (CLAR/CLDR) - Administration of key real estate systems/tools: CLAR/CLDR system, Move Request system, Facility Utilization system, Docushare/Sharepoint sites, policies/processes/manual - Project management and tracking - Preparation and analysis of facility occupany reports - Preparation and support for real estate Master Plans - Preparation of value chain partner strategy slides - BA/BS/MS Real Estate or related degree program - Proficient user of MS Excel: accurate manipulation of large tables (30 columns, 1,000 rows), including the use of Pivot Tables, and functions such as VLOOKUP, IRR, NPV - Proficient user of MS Powerpoint: embedded graphics, tables, photos, formatting - Proficiency in MS Access preferred - Creative and independant team member Job: Accounting / Finance2012-05-23 19:34:41United StatesXeroxNew York12015898NYWebster, NY28894636http://xerox.jobs/xml/28894636/jobUSARochesterTitle: Global Leadership Learning & Development Manager Location: United States-New York-Rochester · To develop an approach to assess annual leadership performance through a leadership scorecard and develop an associated investment case with a focus on executive leadership development as an enabler. · To co-lead the development of a global framework to identify the appropriate skills, knowledge and competencies that can be applied to all leaders across the enterprise and to lead the effective implementation of the model at the executive level. · To ensure the identification of the critical leadership gaps and interventions to support executive leadership development for incumbent and future leaders in line with the business strategy · To ensure that Organization design principles are embedded into the leadership development framework · To play a key role in the identification of a set of assessment tools for use throughout the Leadership framework appropriate to the layers, negotiate global rates and develop internal capability for their use in order to ensure quality, consistency and cost optimization · To research all available options (including Xerox Services) of developing and delivering effective leadership programs to targeted communities to establish the most cost effective method. · To develop effective relationships with business schools, professional networks and benchmarking · To ensure each program contains evaluation measures which support revenue growth, cost control and demonstrate return on expectation · To support the development of leadership high potential individuals through a variety of programs in order to develop the strength of the leadership bench” · Understand experiential development paths conducive to executive high performance in the context of specific business conditions · Support the GM and Senior GM Acceleration Pool process in assisting in the development of Career Plans and Leadership Development Plans for Acceleration pool members · Ensure the effective design, delivery, budget and evaluation of the CEO Forums to ensure return on investment · To support individual (executive) coaching on leadership behaviors using a variety of interventions (e.g. 360 feedback etc) Bachelor's Degree Proven experience and understanding of management and leadership development and leadership competency identification and deployment in large and complex Organizations Has extensive business knowledge and an understanding of current and emerging approaches to executive leadership development Strong interpersonal, networking and influencing skills Strong team working and collaborative skills Able to establish credibility at a senior level Effective Change Management skills Drive for results Job: Training2012-05-23 19:34:07United StatesXeroxNew York12015771NYRochester, NY28894116http://xerox.jobs/xml/28894116/jobUSAWebsterTitle: Senior IT Delivery Manager Location: United States-New York-Webster Purpose: • The Senior Delivery Manager (SDM) is responsible for managing and coordinating all project phases associated delivery of a solution. The phases include: prototyping, development, integration, testing and implementation initiatives. This position will focus on the delivery of new solutions as well as major enhancements to existing systems. • It is expected that the Senior Delivery Manager comprehend the customer business in order to ensure the solution being delivered will meet the customer requirements. The SDM is responsible for gathering and analyzing information on the project such as: status, ensuring sufficient Xerox resources are available and planned, ensure identification and remediation plans are in place, all co-suppliers are committed. • It is imperative that the SDM ensure due diligence is followed adhering to existing platform/program processes and coherence standards. The SDM takes the lead role in defining project deliverables and working with the platform Centers of Competence (architecture, infrastructure & production support) teams. • The SDM responsibility requires significant hands on involvement in the delivery of the solution. It is required that standard project management approaches, TTM and existing procedures must be utilized in the execution of this critical role. • The SDM is the glue that holds all aspects of the solution delivery together. For example, coordination of the following: delivery project plans, hardware, infrastructure, requirements mapping, design, development, SQC, and delivery. Scope: • Autonomy - Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Influences organizational objectives and assignments. Accountable for actions and decisions taken by self and subordinates. • Influence - Influences policy formation on contribution of specialization to business objectives. Influences at level of division internally and influences business partners. Decisions impact work of employing organizations, achievement of organizational objectives and financial performance. Develops appropriate relationships with business partners. • Complexity - Highly complex work activities covering technical, financial and quality aspects and contributing to formulation of IT strategy. Work involves creative application of a focused range of technical and/or management principles. Primary Responsibilities: • Overall accountability for solution delivery • Inspects adherence to operational guidelines, principles, and organizational or corporate policies • Manages the relationship with outsourcing vendor Can author Request for Proposals (RFPs) Statements of Work (SOWs) and Service Level Agreements (SLAs) that are not ambiguous and will ensure complete vendor understanding of the required deliverables, timeline, cost, quality, and documentation of the deliverables for RFPs, SOWs, and SLAs. • Can define selection criteria and evaluate vendor responses for RFPs, SOWs, and SLAs. • Most projects require multiple SOWs - The DM must be able to coordinate the activities across multiple SOWs. For example, several SOWs can exist for development and integration deliverables along with SQC activates. • Collaborate with Project Controller on Integrated Plan and Schedule. Provide input to project planning, schedule and tracking • Ensure delivery priorities are set in a way that reduces risk • Partners with key business stakeholders and manages complex relationships • Manages conflict at the appropriate levels • Works with business to develop and provide input to the business case • Works with business to develop go-forward strategies • Participate in Program Team Meetings and Time to Market (TTM) Exit Review meetings per plan or as required. • Conducts Delivery Team Meetings • Primary communications vehicle to Program Manager • Collaborate with Finance Manager to develop Program/Project operating budgets. • Monitor, program risk and CMO issues and facilitate the development of mitigating actions. • Insure priorities are set appropriately and on the right activities and deliverables. • Provide technical guidance on all activities • Review all designs and provide input and approvals • Review all infrastructure recommendations and provide input and approvals • Understand and escalate all major and critical issues • Supports the business by delivering an end to end solution that meets business requirements • Supports the business by ensuring the application is reliable, maintainable, and supportable in a cost efficient way and per the business case sustaining base plan. • Comprehends outsourcing delivery model and can manage effectively within the outsourcing delivery model Candidate Education: Minimum Bachelor's Degree Computer Science and/or extensive experience working in Software Development teams required Professional Certifications: Preferred TTM and CMM training, PMI certification a plus Minimum LSS Green Belt Candidate Background: Skills, Knowledge & Ability: Minimum Has proven delivery management and leadership skills along with successful delivery of 5 or more small and medium sized projects Minimum Ability to lead a team of technical individuals Minimum Pertinent technical experience a requirerment (e.g. Seibel, Oracle, SAP etc.) Minimum Effective written and verbal communication skills Minimum Proven HR management experience required Job: Information Technology2012-05-22 18:18:42United StatesXeroxNew York12015467NYWebster, NY28862819http://xerox.jobs/xml/28862819/jobUSARochesterTitle: IT Risk Analyst (IRM) Location: United States-New York-Rochester Primary Responsibilities: • Protects and defends information and information systems by ensuring availability, integrity, authentication, confidentiality and non-repudiation. Conduct and evaluate risk management assessments for business applications and computer installations and provides recommendation on remediation actions and business impact. • Provides authoritative advice and guidance on security strategies to manage the identified risk. Interprets information risk policy and contributes to development of standards and guidelines. Participates in security control reviews, business risk assessments, and reviews that follow significant breaches of security controls or IT service disruptions. • Maintains an in-depth knowledge of specific technical specialties in security information systems and provides expert advice regarding their application. Can supervise technical specialists. ? Experience and thorough knowledge in the following areas required: router and firewall configurations, networking infrastructure to protect corporate assets, compliance with PCI Data Security Standards, virtualization technologies including virtual security controls, web application security, security assessment and audits, mobile device security, cloud computing and social media security Bachelor’s degree in Computer Science or Information Assurance or equivalent. Experience working in Information Security field in an enterprise class organization. CISSP or equivalent certification required. Excellent written and verbal communication skills. Possesses the skills to understand and assess business imperatives and goals and articulate them into IT strategy and enterprise architecture for security Demonstrated management and leadership skills. Must be able to create and deliver formal presentations to executive leadership Additional industry certifications such as SANS GIAC, PCI QSA, or NSA certifications desired Must have a sound and wide business knowledge and understanding of current and emerging information and communications technologies. Job: Information Technology2012-05-22 18:18:28United StatesXeroxNew York12005822NYRochester, NY28862816http://xerox.jobs/xml/28862816/jobUSARochesterTitle: HR Data Business Analyst Location: United States-New York-Rochester Global Decision Support Business requirements analyst – A significant component of the HR Roadmap is the implementation of a Global HR employee reporting tool set. This role will be responsible for collecting data and report requirements from our business partners in Europe, Canada, United States and DMO countries, and responsible for delivery throughout the development life cycle.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> The HR Business Analyst is responsible for understanding the business needs and identifying how best to meet those needs through the availability of data and reporting. This includes working with the business and the technology areas to gather requirements for development and management. The role analyzes, validates and documents the business reporting and system requirements. Scope : • Global HR report requirements management - US, Canada, Europe & DMO • Autonomy - Works under broad direction. Full accountability for own work or project/supervisory responsibilities. Receives assignments in the form of objectives. Work is often self-initiated. • Influence - Influences organization, customers, suppliers and peers. Decisions impact on success of assigned projects i.e. results, deadlines and budget. Develops business relationships with customers. • Complexity - Challenging range of complex technical or professional work activities. Work requires application of fundamental principles in a wide and often unpredictable range of contexts. Understands relationship between specialism and wider customer/ organizational requirements. Primary Responsibilities: The engagement with business partners to understand their reporting needs, mapping those needs against current or planned deliverables. Collecting and documenting the report requirements, creation of use cases to test the reports for accuracy and to express the business use. • Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. • Works with clients/users in defining acceptance tests. Specifies and develops test scenarios to test that new/redesigned processes deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits. Records and reports test results. Uses test plans and outcomes to specify user instructions. Candidate Education: Minimum: Bachelor's Degree Bachelors or Masters degree in Human Resources, Information Systems, Business Administration or other related and relevant field; or equivalent work experience, recent college graduate or Masters level candidate or graduate. Professional Certifications preferred:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> LSS Green Belt Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Human Resources, Payroll, or Sales Commissions experience preferred plus experience in business systems analysis, process engineering and process/organizational transformation. Experience in project management. Shows a systematic, disciplined and analytical approach to problem solving. Has above average inter-personal skills and is confident in dealing with clients/users. Is familiar with the software engineering life cycle for development and the concepts and practices required to implement effective information Job: Information Technology2012-05-22 18:18:05United StatesXeroxNew York12010509NYRochester, NY28862802http://xerox.jobs/xml/28862802/jobUSARochesterTitle: NARS - XPPS Deployment Manager Location: United States-New York-Rochester Exciting opportunity for a highly motivated individual who is a self starter to successfully deploy the XPPS Offering within NARS and deliver sustainable incremental revenue growth. The XPPS Deployment Manager will be responsible for the Superstore Channel and actively contribute to the offer development and deployment effort including accreditation and certification.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> In addition there will be specific responsibility to manage the complex relationships that exist between all internal and external XPPS stakeholders to ensure that the XPPS offering is consistently deployed according to global standards. The role will also be responsible for governance and performance reviews of assigned partners, with specific focus on gap analysis and performance improvement plans and processes. · Business or Technical Degree required. · Proven ability to drive change across and organization. · Independent professional used to a high-paced, ambiguous start-up environment. · Experience and expertise with Xerox MPS tools, platform, Programs, specifically XPPS · Excellent verbal and written communication skills. · Exceptional project management skills. · Strong organizational skills, leadership skills, ability to influence, results driven.Business planning and implementation skills Job: Business Development2012-05-21 18:39:36United StatesXeroxNew York12015442NYRochester, NY28833874http://xerox.jobs/xml/28833874/jobUSARochesterTitle: Collections Manager Location: United States-New York-Rochester Collections Manager<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsible for day-to-day management of cash resolution and life cycle management, provides leadership and direction to the Collection Team, and develops strategic long and short-term action plans that support the business’ strategic direction. Essential Responsibilities · Provides leadership and direction to Collections Team: Trains, develops and motivates staff. Provides hands-on assistance to collections representatives, and conducts annual performance reviews. · Identifies effective collections methods that support business objectives and values. · Develops and monitors key performance measurements and team’s compliance with all standard operating procedures. · Meets/exceeds business delinquency standards and service quality. · Ensures regular communication of portfolio performance, trends, and root causes of delinquency to origination centers, vendors, and management. Qualifications/Requirements <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Basic Requiements: · Bachelor’s Degree (or High School Diploma/GED or Associate Degree) with 3 years of collections, leasing, financial services, and/or customer service experience, including 1 year of supervisory or management experience. · Proficient in Microsoft Suite to include Word, Excel, PowerPoint, and Outlook. · Knowledge of Quality tools and methodology. Job: General Management / Strategy2012-05-16 18:58:07United StatesXeroxNew York12014951NYRochester, NY28737339http://xerox.jobs/xml/28737339/jobUSAAlbanyTitle: Technical Analyst Productions Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. * BS Computer Science, related technical degree or related experience * Experience with PERL/SQL/UNIX/Windows * Strong communication skills and active listening skills * Strong team work ethic – willing to jump in to assist others and willing to put in extra hours to meet critical deadlines. * Accountability, ownership and commitment to quality and deadlines * An independent worker who will take the initiative to ensure goals are met * Ability to work under pressure with changing objectives and deadlines * Creative problem solver with strong analytical skills * Highly reliable and organized with strong attention to detail * Ability to learn quickly – and a willingness to put in extra effort to do so. Notes: Openings are available for 2nd and/or 3rd shift ONLY. Please note availability when submitting resume for consideration. Job: Professional Services2012-05-16 18:56:41United StatesXeroxNew York12015188NYAlbany, NY28737297http://xerox.jobs/xml/28737297/jobUSARochesterTitle: Sales Coverage Marketing Analyst - Intern Location: United States-New York-Rochester Optimizing sales coverage is a major element to maximizing profitability for Xerox. This year we are looking for a student to join our head Marketing & Sales Coverage team to play an integral role in defining the go-to-market strategy. The role will include everything data related to sales coverage for the graphic communications industry including sales territory review, account research, strategy documentation and a significant amount of data analysis. This is an opportunity for students interested in gaining invaluable marketing and sales experience. Role to include: • Research individual customer locations and/or accounts to correctly categorize as graphic communications or not given a strict set of rules; via Duns & Bradstreet, Hoover, Google and other external websites. • Gather and consolidate local sales input to verify or clarify account categorization. • Update account attributes within the database working along-side team members and cross-functional headquarters teams. • Review excel lists of data to ensure correct alignment of graphic communications accounts. • Document rules and data driven decisions made by the team. • Analyze sales coverage data using Microsoft Access and Excel. The position is fast paced driven by deadlines and quick turnarounds. While this position is heavily weighed on data analysis and research, the experience gained on the sales coverage and strategy side will be very beneficial to a student studying sales, marketing or any other business related degrees. What skills do I need? • Strong communications skills (both verbal and written) are essential. • Strong analytical and research skills; an eye for detail and accuracy must be a part of every task. • Ability to work independently as well as collaboratively. • Excellent organizational skills with ability to handle and coordinate multiple activities and tasks through good time management and prioritizing. • A results driven and goal orientated approach with the ability to work proactively to deadlines. • A good working knowledge of Microsoft Office packages especially Microsoft Excel (i.e. pivot tables, vlookups) Job: Sales and Marketing / Creative Services2012-05-08 18:56:14United StatesXeroxNew York12013907NYRochester, NY28541751http://xerox.jobs/xml/28541751/jobUSARochesterTitle: Sourcing Relationship Analyst Location: United States-New York-Rochester Sourcing Relationship Analyst Location: Rochester, NY Objective of Role: Supports the IT services and product sourcing process from identification of emerging markets and potential suppliers; maintaining a broad understanding of how the organization sources and manages external partners; clarifying requirements; and facilitating vendor request for proposal / evaluation / selection steps. Process owner for multiple sourcing acquisition processes within the sourcing organization. As process owner for these processes, this role has the impact of providing appropriate information for IT sourcing decisions made by the Principle SRM’s (PSRM). Obtains information for PSRM’s via monitoring of process performance and data collection. Responsible for the overall performance data collection and the investigation / resolution or escalation of any problems that may arise within the sourcing acquisition processes. Ensures that supplier performance is properly monitored and regularly reviewed by the PSRM’s. Advises sourcing requestors on policy and procedures covering the processes for supplier selection and sourcing. Supports the IT sourcing strategies, supplier selection, and contracting activities in alignment with corporate procurement policies. Contributes to development and management of supplier performance criteria by the PSRM’s. Supports the PSRM’s in the creation and management of multiple levels of contracts. Supports the IT sourcing acquisition process in line with IT business rules, routing, reporting, and repository requirements. Scope of Role: Autonomy Works under broad direction. Full accountability for own technical work or project / supervisory responsibilities. Receives assignments in the form of objectives. Establishes own milestones and occasionally delegates assignments. Work is often self-initiated. Influence Influences team, and specialist peers internally. Participates in external (non-Sourcing organization) activities related to specialization. Complexity Broad range of professional work activities, in a variety of contexts. Work requires application of fundamental principles in a wide and often unpredictable range of contexts. Major Responsibilities: ·Supports the sourcing process for key Enterprise IT products and services. ·Process owner for the fundamental acquisition sourcing processes within the Sourcing Relationship Management organization. ·Responsible for the overall successful execution of the acquisition sourcing processes ·Processing, review and approval of IT sourcing engagements ·Maintains a broad understanding of how the organization sources and manages external partners. ·Advises on policy and procedures covering the processes for selection of suppliers and sourcing. ·Against targets, performs analysis on the data, and reports to management. ·Supports the execution and management of a certification process for potential vendors, establishing the preferred suppliers for IT products and services. ·Creates and maintains the preferred suppliers list for IT products and services. ·Supports the sourcing engagement process to ensure selection of vendors within defined timeframes is achieved. ·Supports the IT sourcing acquisition process in line with IT business rules, routing, reporting, and repository requirements. Produces Supplier Portfolio Stratification Reporting. Conducts regular process reviews. ·Works closely with Operations teams to facilitate feedback on supplier performance for yearly refresh activities. ·Acts as the first point of escalation for any issues or problems raised by the supplier, or users. Resolves or escalates problems. Maintains agreed statistics for quality assurance purposes to assess the ongoing success and effectiveness of the organization’s sourcing processes Desired Qualifications: Minimum Bachelor’s Degree, MIS Preferred Preferred to have 1-3 years of relevant technical or business work experience. Shows a systematic, analytical approach to problem solving. Has good interpersonal skills and is confident in dealing with clients/users and suppliers. Excellent listening skills. Above average verbal, written and presentation skills. Contract and Sourcing experience desired. Elevate and mitigate risks associated with process challenges. Ability to manage multiple assignments and to adapt and participate in a fast changing environment. Ability to facilitate meetings. Possesses general understanding of business and business skills. Job: Purchasing2012-05-07 18:18:08United StatesXeroxNew York11017860NYRochester, NY28478228http://xerox.jobs/xml/28478228/jobUSARochesterTitle: Principal Architect (Enterprise Architecture) Location: United States-New York-Rochester Position Objective<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> The individual selected for this position will function as a key resource within the central XIM Enterprise Architecture (EA) team. The role will support the XIM Enterprise Architecture organizational initiative as well as supporting specific XIM roadmap programs and projects. This individual will participate in the creation of the Xerox "To-Be" Enterprise Architecture. Further this individual will be responsible for the establishment of standards and governance of those standards related to specific business process areas and XIM portfolio programs. Essential Functions -Responsible for establishing As Is and To Be enterprise architectures for key global process areas. - Work with the Lead Central Architect and EA Council to develop an approach to global process convergence that ensures alignment across roadmaps. -Work with the EA Council to develop and implement EA and principles and standards. - Actively participate in the architectural governance process and advance architectural standards across the corporation. - Work with programs and projects to resolve cross enterprise architectural issues. Enterprise Architecture experience including demonstrated expertise in two or more of the major EA domains (Business, Application, Data, Technology).<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Demonstrated ability to translate business needs into enterprise architecture requirements. Ability to communicate at all levels and to audiences of with varying levels of domain expertise. Ability to present complex problems and proposed solutions in a simple manner in order to both influence and expedite resolution. Broad knowledge of applications as well as experiences with technology businesses that provide both product and service offerings. Minimum BS degree in Information Technology, Computer Science or related discipline Strong interpersonal communication, leadership and negotiation skills. Familiarity with basic information management practices. Knowledge of business re-engineering principles and processes. Familiarity with financial models and budgeting Lean Six Sigma Green Belt / Black Belt certification desired. Job: Information Management2012-05-07 18:16:46United StatesXeroxNew York12000058NYRochester, NY28478201http://xerox.jobs/xml/28478201/jobUSAWebsterTitle: Realtime Applications SW Development Engineer Location: United States-New York-Webster Position Key Objectives/Deliverables/Impact to Business: Looking for a self-directed, energetic, customer-focused SW Engineer to work on a team that supports multiple Product Programs delivering embedded real-time application control software (C ) for large-scale production printers. Job responsibilities include: Collaborative design, implementation, unit test and verification of new machine control features with cross-functional engineering teams. Features span from low-level device control to complicated closed loop control algorithms. A good understanding of physics, mechanical and electrical principles is a bonus. Qualifications/Essential Functions/Experience Desired: Required: Embedded C , JAVA SW development skills, excellent communication skills, Linux & Unix skills Desired: Test Driven Development experience, working knowledge of Agile or Lean SW Development Principles Bachelor or Masters of Science in Software Engineering / Computer Science / Computer Engineering Job: Engineering2012-05-04 19:55:25United StatesXeroxNew York12009391NYWebster, NY28443335http://xerox.jobs/xml/28443335/jobUSARochesterTitle: HR Learning Technology Program Manager Location: United States-New York-Rochester Purpose: •The Learning Technology Program Manager supports Global Learning to review and analyze business needs then select and implement learning architecture changes and tools that support Xerox learning performance needs globally. Scope: • It is a program manager role with a global responsibility • They are an individual contributor, no budget and working with senior internal leaders to provide recommendations for learning architecture program infrastructure changes and also project management of the implementation of approved software application acquisitions and changes. Primary Responsibilities: • Assess feasibility of the application of learning architecture technologies and standards to support Xerox business performance needs worldwide. Work with organizations within Xerox to review, analyze, and evaluate their job-focused learning requirements and employee personal development requirements. Research, present and demonstrate ideas for using self-service, unstructured, informal learning and performance support tools. Research new and emerging e-learning applications re learning performance effectiveness, technologies and standards. Research, demonstrate ideas for collaborative learning. • Work with global Xerox organizations and vendors to project manage (design, develop, test and implement) innovative learning architecture solutions, using Xerox learning systems and industry standard tools. Work in partnership with XIM GWIS and GS&A to provide business cases and stakeholder requirements to scope, source and implement learning applications based on XIM environments. Present and demonstrate ideas for innovative learning solutions using industry standard tools to GL and global Xerox organizations. • Project manage the global process for functional enhancements for global learning applications including development, testing, piloting, implementation, vendor management and above all - change management. Communicate e-learning directions, applications and standards to key Xerox learning decision-makers, in relevant, non-technical terms. Manage the vendors that provide e-learning systems, platforms, authoring tools and custom content design. * Minimum Bachelor's Degree Preferred Bachelor's Degree Organizational Behavior, Psychology or Information Technology and recent college graduate preferred. * Business knowledge and understanding of current and emerging Information and Communications technologies; including how they can support and enhance the functions of the business and own workflow. * Demonstrated ability to organize, prioritize, and perform multiple tasks to complete job functions in an orderly and efficient manner within stringent deadlines. * Demonstrated knowledge of Adult Learning Theories and Principles * Demonstrated working knowledge and application of Web 3.0 tools and methodologies * Ability to communicate effectively, clearly, both orally and in writing, at all levels. * Demonstrated ability to independently make decisions and take appropriate action to administer tasks and initiatives Job: Human Resources / Training2012-05-04 19:55:07United StatesXeroxNew York12013493NYRochester, NY28443154http://xerox.jobs/xml/28443154/jobUSAWebsterTitle: Embedded Software Development Engineer Location: United States-New York-Webster Position Key Objectives/Deliverables/Impact to Business: Looking for a self-directed, energetic, customer-focused SW Engineer to work on a team that supports multiple Printer Product Programs developing java-based applications and web services for printer device diagnostics, remote services, touch UI, and Print Engine integration activities. The job requires the applicant to work in a small work group performing a variety of programming, technology acquisition, and integration and testing activities. The team develops software for embedded devices (Java SE) as well as web-based device-centric services (Grails). The environment is a high performance, challenging development team where learning new technologies and techniques are integrated into the work group. Qualifications/Essential Functions/Experience Desired: Required: Embedded C , JAVA SW development skills, excellent communication skills, Linux & Unix skills Desired: Test Driven Development experience, working knowledge of Agile or Lean SW Development Principles Bachelor or Masters of Science in Software Engineering / Computer Science / Computer Engineering Job: Engineering2012-05-04 19:54:22United StatesXeroxNew York12009300NYWebster, NY28442787http://xerox.jobs/xml/28442787/jobUSAWebsterTitle: PhD Process Engineer Location: United States-New York-Webster Position Objective: Support Chemical Toner technology development. Responsibilities include: Developing new dispersed formulations and process (e.g. polymeric emulsions for xerographic applications, etc.) and scale-up. Evaluating and modifying properties of dispersed systems (e.g., surface charge of pigments, polymers, etc.). Leading chemical toner manufacturing process development and problem solving, involving raw materials supplier interface and new product delivery. Essential Functions: Design & conduct experiments to generate data in support of Chemical Toner (emulsion aggregation) process technology development. Develop new and improve existing chemical toner process. Coordinate all scale-up and production trial activity and supervise lab technicians. Document procedures and lab observations. Provide training on characterization and synthesis procedures. Provide awareness of current state of the art from scientific literature. Direct activities of assigned technicians toward achieving project objectives and mentor their career development Qualifications Desired: PhD degree in Chemical Engineering, Material Science and Engineering, or Polymer or Colloidal Chemistry. New or recent PhD graduates within one year industrial experience will be considered. Strong background in emulsion and solid-liquid dispersion formulation, emulsion polymer synthesis and characterization. Knowledge of colloidal technology, with hands on experience and understanding of polymer colloids, interfaces, and surface science. Strong mechanical aptitude with interest in polymer microsphere composition and processes. Design of Experiment, statistical analysis and troubleshooting skills. Familiar with process modeling and process development is a plus. Experience in idea development and full scale commercialization also a plus Travel and manufacture support is necessary. Self-motivated team player with strong verbal/written communication, interpersonal skills. The ability and drive to develop into a well rounded leader in the future. Eligible to work in United States. Job: Research & Development Engineering / Support2012-05-04 19:54:13United StatesXeroxNew York12001815NYWebster, NY28442751http://xerox.jobs/xml/28442751/jobUSANew YorkTitle: Service & Solutions Executive (SSE - US) Location: United States-New York-New York Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales and Marketing / Creative Services2012-05-03 19:17:01United StatesXeroxNew York12012471NYNew York, NY28406889http://xerox.jobs/xml/28406889/jobUSANew YorkTitle: Service & Solutions Executive (SSE - US) Location: United States-New York-New York Purpose: This position is a full time, outside sales position. This position is responsible for selling the full line of Xerox products, services and solutions to both current Xerox clients and non-clients within a specified geographic territory (enter territory information here). This position will be responsible for driving both short term sales activity with an account, and also with developing and implementing longer term strategies to ensure Xerox will retain and grow new business within the account. Scope: Individual Contributor role. Interfaces regularly both internally (within the sales and sales support functions) and with external clients to drive profitable revenue growth in the assigned territory. Primary Responsibilities: Identify, engage and coordinate necessary internal resources to manage the entire sales cycle. Identify, articulate, and implement products, services and solutions to meet client requirements Achieve sales targets for new business sales and renewals with a focus on balanced order performance across all product lines within designated portfolio inside designated territory Develop and implement short- and long-term business plans for client base to identify, sell, and support incremental services and/or products in existing client accounts Establish and build account relationships at executive levels Influence client buying decisions by clearly articulating and positioning Xerox strategy and full spectrum of products, services and solutions to key decision makers Drives a motor vehicle Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree Candidate Background: Skills, Knowledge & Ability: Minimum Requirements Demonstrates a knowledge of current economic and business drivers of the client's senior executives, competitive landscape and industry trends. Engages clients through shared insight that effectively links their business drivers to Xerox product/service offerings. Works collaboratively in a team selling, cross-functional environment. Asserts value to proactively advance client decision Influences a wide range of client stakeholders through effective two-way business communication (verbal, written, presentation, social media) Conducts client research to gain unique insights into clients' businesses in order to identify key client strategic priorities Clearly explains and quantifies the ROI of a decision to clients Posesses a valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.) Job: Sales and Marketing / Creative Services2012-05-03 19:15:56United StatesXeroxNew York12012238NYNew York, NY28406869http://xerox.jobs/xml/28406869/jobUSARochesterTitle: Sourcing Relationship Analyst Location: United States-New York-Rochester Supports the IT services and product sourcing process from identification of emerging markets and potential suppliers; maintaining a broad understanding of how the organization sources and manages external partners; clarifying requirements; and facilitating vendor request for proposal / evaluation / selection steps. Process owner for multiple sourcing acquisition processes within the sourcing organization. As process owner for these processes, this role has the impact of providing appropriate information for IT sourcing decisions made by the Principle Supplier Relationship Management’s (PSRM). Obtains information for PSRM’s via monitoring of process performance and data collection. Responsible for the overall performance data collection and the investigation / resolution or escalation of any problems that may arise within the sourcing acquisition processes. Ensures that supplier performance is properly monitored and regularly reviewed by the PSRM’s. Advises sourcing requestors on policy and procedures covering the processes for supplier selection and sourcing. Supports the IT sourcing strategies, supplier selection, and contracting activities in alignment with corporate procurement policies. Contributes to development and management of supplier performance criteria by the PSRM’s. Supports the PSRM’s in the creation and management of multiple levels of contracts. Supports the IT sourcing acquisition process in line with IT business rules, routing, reporting, and repository requirements. Autonomy: Works under broad direction. Full accountability for own technical work or project / supervisory responsibilities. Receives assignments in the form of objectives. Establishes own milestones and occasionally delegates assignments. Work is often self-initiated. Influence: Influences team, and specialist peers internally. Participates in external (non-Sourcing organization) activities related to specialization. Complexity: Broad range of professional work activities, in a variety of contexts. Work requires application of fundamental principles in a wide and often unpredictable range of contexts. * Collects relevant data (quantitative and qualitative) to monitor suppliers’ performance against targets, performs analysis on the data, and reports to management. * Supports the execution and management of a certification process for potential vendors, establishing the preferred suppliers for IT products and services. * Creates and maintains the preferred suppliers list for IT products and services. * Supports the sourcing engagement process to ensure selection of vendors within defined timeframes is achieved. * Supports the IT sourcing acquisition process in line with IT business rules, routing, reporting, and repository requirements. Produces Supplier Portfolio Stratification Reporting. Conducts regular process reviews. * Works closely with Operations teams to facilitate feedback on supplier performance for yearly refresh activities. * Acts as the first point of escalation for any issues or problems raised by the supplier, or users. Resolves or escalates problems. * Maintains agreed statistics for quality assurance purposes to assess the ongoing success and effectiveness of the organization’s sourcing processes. Bachelor’s Degree – Non-major specific or equivalent work experience. Shows a systematic, analytical approach to problem solving. Has good interpersonal skills and is confident in dealing with clients/users and suppliers. Excellent listening skills. Above average verbal, written and presentation skills. Contract and Sourcing experience desired. Elevate and mitigate risks associated with process challenges. Ability to manage multiple assignments and to adapt and participate in a fast changing environment. Ability to facilitate meetings. Possesses general understanding of business and business skills.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Job: Purchasing2012-05-03 19:15:41United StatesXeroxNew York12012695NYRochester, NY28406857http://xerox.jobs/xml/28406857/jobUSARochesterTitle: Customer Business Ops Support Location: United States-New York-Rochester Provide time critical analytical support to a National Sales Organization pursuing Managed Print Services opportunities.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsibilities: · Provide required deliverables to support cost optimized equipment pricing · Analysis and validation and reporting of current state data · Provide consultative support as required to sales organization · Prepare monthly and quarterly performance metrics · Analysis and validation and reporting of optimal equipment selection · Maintenance and improvement and development of business process tools · Bachelor's degree in accounting or finance or business preferred<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> · Knowledge of financial systems and principles · Advanced knowledge of Microsoft Excel · MS Access desirable · Creative approach to process improvement · Articulate communication and excellent organization skills · Proven analytical skills with high degree of attention to accuracy and detail · Unrelenting desire to drive process improvement Job: Customer Support & Administration2012-05-01 18:50:33United StatesXeroxNew York12013573NYRochester, NY28303098http://xerox.jobs/xml/28303098/jobUSARochesterTitle: IT Engineer Intern (WHIM) Location: United States-New York-Rochester Purpose: • Responsible for setting and controlling the system (hardware, software and/or information) design and test standards and practices for an XIM organization or a significant part of a major XIM platform. • Serves as the subject matter expert across one or more technical disciplines. • Designs and delivers new systems and enhancements, including non-functional requirements, to existing systems to meet business objectives in a manner that balances risk with performance and cost; and is consistent with established XIM strategies, architectures, standards, and policies. • Assures the interoperability of system components with other systems where required. • Describes the technical requirements to and inspects the delivered results from internal and third-party providers of IT products and services to assure that they meet business and technical objectives. • Responsible for the non-functional (e.g. performance scalability, availability, reliability etc.) system test strategy and reviews and oversees test activities to assure proper operation and performance of the system. Primary Responsibilities: • Establishes the design principles, practices, guidelines and procedures for part of a major XIM organization or part of an XIM platform. Inspects for adherence to same. • Leads and is accountable for, or is a major contributor to the successful technical delivery of systems and enhancements that balance feature/functionality, development cost, schedule, risk, supportability, operations and total cost of ownership • Serves as the subject matter expert and decision maker for technical decisions impacting the system • Leads and/or participates in technical reviews with technical delivery teams. • Assesses and manages technical risk; reviews risk mitigations alternatives and selects the appropriate alternative. Escalates significant risks and issues to the program team and leadership. • Manages, or is part of the team that manages the technical relationship with internal and external parties delivering IT products and services that are part of the system • Leads, prioritizes and coordinates the technical activities of one or more technical delivery teams. Approves technical deliverables. • Contributes to the program/project plan preparation and status updates Pusuing a Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or related discipline Candidate should be familiar with the following: * Java/J2EE, Servlet Container and/or J2EE application Server * Integration Tools and Techniques * Extract/Transform/Load like OWB and/or Informatica * Data/ Information Engineer * Data Modeling tool like ErWin * Database like oracle, sql server and/or MySQL Job: Information Technology2012-05-01 18:50:31United StatesXeroxNew York12003920NYRochester, NY28303095http://xerox.jobs/xml/28303095/jobUSARochesterTitle: Human Resources Analyst Intern Location: United States-New York-Rochester We are seeking to fill a Human Resources Analyst college intern position in the Talent Acquisition group inside Xerox Human Resources. The intern will be assigned several meaningful projects during the 10 week duration of the assignment. The primary emphasis will be in developing talent reporting and analytics to meet operational and client requirements in the Talent Acquisition organization. While reporting to the Manager Talent Acquisition, the intern will work directly and take direction from various managers in the organization, and independently work with recruiters, analysts, and program specialists to develop the outputs that are needed. Key activities and deliverables: * Primary Project Goal : Assist with defining and documenting new standard requirements for Talent Acquisition and Business Unit reporting. Establish an interim and long term process for reporting sourcing, hiring and placement activity within the US. Define standard business rules / formulas for reporting , increasing the efficiency and effectiveness by producing business critical reports in a timely manner. Business Impact : Improve, simplify and standardize HR Talent Reporting with a revised process and a better utilization of Global Careers @ Xerox new ATS technology (Taleo). This process will enable timely and more effective answers to talent critical business decisions and provide real time” data for determining resource requirements to meet business demand case. The output / recommended process should align to the customer requirements of HR, TA and our value chain partners. * Learn and execute data management process, which includes reporting, graphical presentation of data and trend analysis as needed. * Assist and provide support for other assigned projects relating to talent management programs and processes. Qualifications * Bachelor degree completed and enrolled in Masters degree program with relevant studies in business, analysis, technology, and/or human resources * Strong analystical and information technology acumen * Business acumen and human resources knowledge/interest * Proficient with Microsoft Office applications * Strong communications skills including written and verbal * Self starter with ability to effectively organize and prioritize tasks. * Strong attention to detail Job: Recruiting2012-05-01 18:49:12United StatesXeroxNew York12013228NYRochester, NY28303080http://xerox.jobs/xml/28303080/jobUSANew YorkTitle: Marketing Automation Specialist Location: United States-New York-New York * Collaborate with Marketing to design and implement automation for marketing campaigns and programs, including complex email workflow * Design email templates and support writing efforts * Configure and deploy new marketing automation solutions utilizing Pardot and integrate them with CRM (Salesforce.com) * Lead testing and refinement of marketing automation programs to achieve desired results * Advise on best practices and train marketing peers with regard to marketing automation capabilities, testing, and projected results * Provide expertise in the areas of implementing account and contact scoring programs across the customer/prospect lifecycle * Provide expertise and best practices in implementing nurturing programs utilizing Pardot and potentially other source system data * Measure, analyze and report on results of campaigns on a regular basis, incorporating data from other sources as well * Collaborate with sales admins on enhancing and trouble shooting issues with the lead creation and integration, as necessary * Minimum of 2-3 years work experience administering Marketing Automation tools for a marketing department (e.g., Pardot, Eloqua, Marketo - Pardot knowledge preferred) * Experience managing email marketing and related projects of varying complexity; time management and project management are critical skills * Two years experience with CRM systems (Salesforce.com preferred) * Exceptional proficiency at learning and mastering complex software solutions * Exceptional communication, interpersonal and support skills * Business Analyst experience a plus * Bachelors degree * B2B/enterprise software experience a plus * Basic graphic design experience a plus Job: Professional Services2012-05-01 18:49:02United StatesXeroxNew York12013360NYNew York, NY28303073http://xerox.jobs/xml/28303073/jobUSARochesterTitle: Associate Business Systems Analyst (GSA) - Entry Level Location: United States-New York-Rochester We are seeking a candidate to fill an IT Business Systems Analyst role for a global, transformational project within the Global Services and Applications - Xerox Information Management (XIM) organization to support the Guided Contract Configuration program. The objective of this role is to understand business needs and identifying how best to meet those needs. It includes working with the business and the technology areas to gather, document and test program requirements. * Document requirements through the creation of use cases, high level and detailed requirements. This role designs, modifies and creates business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. * Adhere to the established processes and requirements management methodology and practices, including established quality standards. * Develop in depth knowledge of the assigned business areas, such that they can leverage that knowledge in support of other projects/needs. * Specify and develop test scenarios to test the requirements and the new/redesigned processes that are being delivered. Record and report test results. * Document current and future state business process, ensuring that the business has comprehended the changes in support of deployment of the solution. Scope: * Single business process, or sub-process, within one or more specific geographic regions and/or business units. * Autonomy - Works under broad direction. Full accountability for own technical work or project/supervisory responsibilities. Receives assignments in the form of objectives. Establishes own milestones, team objectives and delegates assignments. Work is often self-initiated. * Influence - Influences organization, customers, suppliers and peers, understanding that decisions have impacts on success of assigned projects i.e. results, deadlines and budget. Develops business relationships with customers. * Complexity - Challenging range and variety of complex technical or professional work activities. Understands relationship between specifics and wider customer/ organizational requirements. Primary Responsibilities: * Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed business processes. * Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. * Works with colleagues to investigate and model business functions, processes, information flows and data structures, using methodical and consistent techniques. * Works with colleagues and business /users to investigate operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes/procedures, organization and equipment. Assists in the analysis of the underlying issues arising from investigations into requirements and problems, and identifies available options for consideration. * Works with colleagues and business/users in specifying use cases, information flows, processes/procedures, and data objects that will meet the business requirements. * Documents all work using the required standards, methods and tools. * Arranges, prepares and takes part in client/users meetings and presents issues and solutions both orally and in writing. * Assists clients/users in defining acceptance tests for automated systems, in a thorough and reliable manner. * Assists in defining, planning and justifying (in business terms) requirements to develop/implement automated and non-automated components of new or changed processes. * Working with users, reviews proposed benefits and risks in the new/redesigned processes, confirms the acceptance criteria for these processes, and ensures that they are properly documented in the business justification. * Specifies and develops test scenarios to test that new/redesigned processes, deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits. * Records and reports test results. Uses test plans and outcomes to specify user instructions. Bachelor's or Masters degree in Computer Science, Information Systems, Business Administration or other related and relevant field; or equivalent work experience. Candidate Background: Skills, Knowledge & Ability: * Typically has IT experience, plus experience in business systems analysis, process engineering and process/organizational transformation and some experience in project management desirable. * Shows a systematic, disciplined and analytical approach to problem solving. * Has above average inter-personal skills and is confident in dealing with clients/users. Is familiar with the software engineering life cycle for development and the concepts and practices required to implement effective information systems. * Possesses a broad understanding of business and business Skills. * Has a good understanding of business process improvement, benefit and risk management and software testing, and of all testing events throughout the development lifecycle. * Takes a systematic and analytical approach to problem solving and pays close attention to detail. Additional Role Requirements: Business area expertise and industry relevant certifications (APICS desired) Knowledge and understanding of business process framework (APQC desired) Exposure to business process modeling and simulation tools (desired) Exposure to enterprise data modeling exposure Business change/transformation techniques and processes Job: Information Technology2012-05-01 18:49:01United StatesXeroxNew York12008302NYRochester, NY28303071http://xerox.jobs/xml/28303071/jobUSAWebsterTitle: Environmental Technology Program Manager Location: United States-New York-Webster Environmental Technology Program Manager<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Position Summary: Lead the development of environmental sustainability goals, metrics and support tools, and facilitate their implementation within the Xerox research and design communities. Help researchers and designers make environmentally sound decisions by guiding the consideration of health impacts, ecosystem impacts, global vs. local consequences, and the tradeoffs involved. Position Responsibilities: ¨ Understand external trends and stakeholder priorities and their applicability to the Xerox business. ¨ Leverage the critical knowledge and skills within the Xerox EH&S organization to establish a systems-based approach to guide decisions. ¨ Apply life cycle methodologies and tools to guide decisions. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ¨ BS in Chemical Engineering, Biochemical Engineering, Environmental Engineering, Biology, or Chemistry. Masters in Public Policy or Public Health, or MBA, preferred. ¨ Demonstrated experience in life cycle environmental assessments, including life cycle inventories and defining life cycle scope. ¨ Systems-based thinker with demonstrated experience in weighing health impacts, ecosystem impacts, global vs. local consequences, and the tradeoffs involved. ¨ Experience in public policy development relating to environmental design. ¨ Experience developing and implementing environmental design programs; product development experience desired. ¨ Strong working knowledge of external landscape regarding emerging environmental regulation and stakeholder expectations. ¨ At least 5 years experience. Job: General Management / Strategy2012-05-01 18:48:48United StatesXeroxNew York12013160NYWebster, NY28303067http://xerox.jobs/xml/28303067/jobUSAWebsterTitle: Software Test Automation Engineer Location: United States-New York-Webster Position Objectives: The Automation Test Engineer works within the product development team to develop robust and comprehensive automated test cases, in a dynamic team environment. This position is responsible for reducing the overall time to complete software regression testing while helping to maintain the high level of quality required for our software. This position requires a candidate that has in-depth knowledge and experience with object-oriented programming and automation testing, along with an understanding of the role of testing within the software development lifecycle. The ideal candidate must be a self-motivated, creative individual with strong research and problem solving skills, able to work well independently or in a team. The candidate must also be a quick learner who enjoys the challenge of independently investigating new technologies and acquiring new skills. Essential Functions: · Design, develop and maintain custom test scripts, software and infrastructure for automated functional, performance and stress testing of web and windows applications. · Develop unit tests for ASP.NET Web Services. · Profile and debug T-SQL Stored Procedures. · Analyze test results and create reports to present to developers and project leaders. · Work with developers providing feedback on product design and testability. · Install, configure & manage Microsoft Windows (All Versions), IIS & ASP.NET websites, MS SQL Server. · Create and manage VMWare virtual machines. Requirements: * Bachelors Degree in Computer Science, Information Systems Management, or other related field * 2 years experience as an Automation Test Engineer or equivalent, with experience delivering high quality automation scripts (not just record/playback) from scratch and via enhancements to existing automation systems while utilizing testing best practices. * Self-motivated, pro-active, and organized individual that works well independently or within a team. * Experience with, as well as a demonstrated ability to come up-to-speed quickly on a new technical domain that spans a diverse group of features. * Demonstrated ability to work within an established timeframe to complete projects, and put in extra effort when situations call for it. * Previous experience working with web based enterprise applications is strongly desired. Tools and Technologies: · Visual Studio .NET, using C# & .NET Framework · Visual Studio Team System for Testers - Web & Unit Testing Tools, Team Foundation Server, ADO.NET, Regular Expressions · Micro Focus TestPartner , using VB, VBA · Fiddler (HTTP Debugging Proxy) · Web technologies: HTML, HTTP, XML, ASP.NET, IIS, Jscript, VBScript · MS SQL Server 2005 : T-SQL, SQL Server Profiler, SSRS · VMWare: Lab Manager, ESX Server · Red Gate SQL Backup · Windows Performance Monitor Job: Engineering2012-04-26 19:58:33United StatesXeroxNew York12001725NYWebster, NY28206828http://xerox.jobs/xml/28206828/jobUSARochesterTitle: Project Management Intern (WHIM) Location: United States-New York-Rochester The Project Management Intern will be responsible for providing assistance in developing integrated project management methodology. This person will work to implement tool to integrate project schedule with capacity planning/forecast. A good knowledge of project management tools and techniques are necessary to be successful in this role. The right person for this opportunity will either have a project management certification, or will be willing to attain a project management certification on the job. Organization and continual follow-up is vital to this role. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> The primary responsibilities are to: 1) Evaluate tools and define methodology to integrate schedule and capacity management tool 2) Document and track proposed steps 3) Assist in implementation of tools, process and techniques 4) Establish clear follow up dates, proactively contacting others to review progress and confirm action taken 5) Assist in the coordination of meetings in order to assure timely and accurate completion 6) Track project implementation through established Change Control procedures 7) Participate in meetings and make recommendations for process development or changes Student currently pursuing a BS or MS in Information Technology, MIS, or Business Administration with a minimum GPA of 3.0 Job: Info Tech Mgmt2012-04-18 20:06:44United StatesXeroxNew York12010022NYRochester, NY27982147http://xerox.jobs/xml/27982147/jobUSARochesterTitle: Associate IT Service Delivery Analyst (GWIS) Entry Level Location: United States-New York-Rochester Purpose:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> • Ensures that a catalogue of available services is maintained and that service level agreements are complete and cost effective. • Ensures that service delivery is monitored effectively and that identified actions to maintain or improve levels of service are implemented. • Ensures that operational methods, procedures, facilities and tools are established, reviewed and maintained. • Negotiates with relevant parties in respect of disruptions and major amendments to the provision of services. • Reviews service delivery to ensure that targets are met and prepares proposals to meet forecast changes in the level or type of service. • Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Influences senior-level customers and project teams through change management initiatives, ensuring that professional standards are maintained. • Provides input for budgeting, estimating, planning and objective setting. • Plans and manages implementation of processes and procedures, tools and techniques for monitoring and managing the performance of automated systems and services, in respect of their contribution to business performance and benefits to the business, where the measure of success depends on achieving clearly stated business goals and performance targets. • Monitors performance and takes corrective action where necessary. • Maintains a broad understanding of the commercial IT environment, how the organization sources, deploys and manages external partners and when it is appropriate to use in-house resources. • Contributes to the development and management of agreements with suppliers to meet key performance indicators and agreed targets. Is responsible for the liaison between the user organization and designated suppliers. • Ensures that supplier performance is properly monitored and regularly reviewed. • Advises on policy and procedures covering the selection of suppliers, tendering and procurement. Scope: • Autonomy -- Has defined responsibility for an area of work, including technical and quality aspects. Accountable for actions and decisions taken by self and service delivery partners. • Influence -- Influences policy formation. Decisions influence achievement of organizational objectives. Develops relationships with customers, suppliers and industry leaders. • Complexity -- Highly complex work activities covering technical and quality aspects and contributing to formulation of IS strategy. Work involves creative application of wide range of technical principles. Primary Responsibilities: Strategy / Direction Maintains a broad understanding of the commercial IT environment, how Xerox and XIM sources, deploys and manages external partners and when it is appropriate to use in-house resource. Advises on the selection of suppliers, tendering and procurement. Participates in the development and evaluation ofRFxdocuments. Business Value / Context • Ensures that a Service Catalogue of all available services is maintained and that the structure of service level agreements is fully defined by the mapping of services to users and business processes. • Understands command structure and escalation procedures, and ensures that the requisite operational methods, procedures, facilities and tools are maintained. Procures goods/services necessary to ensure the continuity of the service. • Ensures that the service level requirements of each client/user area are maintained, and that service level agreements are aimed at meeting the business needs of Xerox and XIM, by providing a value for money service, in terms of standards, quality of service, efficiency, safety, availability, performance and cost effectiveness. • Participates in the development of agreements for the supply of products and/or services. Liaises with service level management, in the specification of services and changes to agreements, service levels and specifications with end user management and suppliers. • Maintains familiarity with and participates in the risk management program. Assures that the service complies with the relevant governmental, legal, and Xerox policies. Operational Oversight • Works with clients or users to establish qualitative assessment of the service provision, from the client/user perspective, and initiates actions for improvement, where appropriate. • Reviews service level agreements, investigates all appropriate means to improve service levels, and recommends new or revised policies or procedures. • Implements specific proposals, balancing overall usage requirements with current and planned services, and prepares investment proposals to meet changes in demand. • In liaison with disaster recovery/business resumption, ensures that the necessary processes and procedures are in place to maintain or recover the delivery of services in the event of any physical, technical or environmental disaster or major outage, providing continuity of service to Xerox. • Ensures that quantitative and qualitative data is collected and analyzed to monitor the suppliers performance against agreed service levels. Ensures service levels are meeting stakeholder requirements. • Supports budgeting, estimating, planning and objective setting. Operates systems to monitor progress, take corrective action and produce reports as required by management. • Plans implementation of processes and procedures, tools and techniques for monitoring and managing the performance of automated systems and services, in respect of their contribution to business performance and benefits to the business, where the measure of success depends on achieving clearly stated business/financial goals and performance targets. Gives operational and maintenance acceptance for new and changed systems and services. Relationships • Advises and influences business clients regarding the delivery, costs, availability and functionality of services and systems. • Develops an effective partnership with suppliers and business clients, establishing confidence and respect. • Represents XIM at a high level, both for the functions represented and as an individual. • Utilizes procedures for resolution of conflict or contention for service, setting clear priorities such that both foreseeable incidents and unforeseen conflicts are resolved in a professional and responsible manner. • Is responsible, or member of a team, for the liaison between the customer and the supplier organizations, owning the service delivery relationship on behalf of XIM, and enabling all communications to take place effectively and efficiently. • Understands and utilizes the escalation process/procedure for any issues or problems raised by the suppliers, or users. • Ensures that stakeholders are aware of the terms and conditions of agreements, and deal appropriately with suppliers. Facilitates good communications between suppliers and stakeholders. Candidate Education: Minimum: Bachelor's Degree in Computer Science, Information Systems, or other related field. Preferred: Master's Degree in Computer Science, Information Systems, or other related field. Professional Certifications: CISSP or SANS security certifications a plus Candidate Skills: Skills, Knowledge & Ability: <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Minimum requirements: • Has demonstrated relevant technical or business experience. • Has broad technical expertise, often in a variety of environments. • Demonstrates the skills needed to handle innovation and change resulting from the implementation of new information and communications technology solutions. • Possesses a good level of interpersonal and negotiating skills. • Have sound organizational, time management, negotiation and resource management skills. Ability to prioritize work activities. Pays attention to detail. • Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. • Demonstrated ability for systematically analyzing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business critical incidents, and of their implications for the business. • Demonstrated ability to become thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. • Has the ability to participate as a member of a team successfully, when handling complex or high impact problems. • Excellent demonstrated verbal, written and presentation skills. Above average proficiency using office productivity applications. Additional Role Requirements: CROSS DOMAIN • ITIL Foundation SPECIFIC DOMAINS • Network Technologies -- Routing & switching engineering, network transmission, wireless, architectures, security, VPN, Internet • Gateway/Security Technologies -- Proxies, Reverse Proxies, Firewalls, Application Layer Gateways, B2B • Compliance -- HIPAA, SOX, PII, PCI, SafeHarbour • Client Devices (PC, handheld devices etc.) Job: Information Technology2012-04-17 18:18:04United StatesXeroxNew York12010808NYRochester, NY27946996http://xerox.jobs/xml/27946996/jobUSARochesterTitle: Color & Monochrome Solutions Executive (CMSE) Location: United States-New York-Rochester Job Purpose: The CMSE is a sales specialist and subject matter expert who is responsible for product line, application development, customer retention, territory penetration and volume growth in Color and Monochrome products. The CMSE collaborates with the Account Sales Manager and sales representatives on development and execution of account strategies and on achieving sales quota for Color and Monochrome products and services. Key Accountabilities: • Communicate the company’s Color and/or Monochrome strategies and direction to key customer decision makers. • Support sales reps in prospect development, sales calls, product demos, proposal and bid preparation, and delivery of C-level (CIO, CFO, etc.) presentations. • Position color and monochrome solutions to demonstrate how they contribute to improvement in customers’ key business/financial measures. • Develop value propositions that address the business impact Xerox could have on key customer business concerns, issues and initiatives. • Generate and grow business for major accounts. • Develop business applications for Color and Monochrome product lines. • Take responsibility for closing business. • Deliver sales activity levels sufficient to support overachievement, territory coverage and 100% customer satisfaction for the full range of products and services. • BS/BA degree in business and/or technology, or equivalent experience • Presentation and selling skills at executive levels required. • Proven consultative sales and account management experience; system selling experience preferred. • Results oriented with excellent record of success (overachievement of sales quota, top sales ranking, awards, achievement recognition). • Familiarity with Client/Server environments, Network Scales (i.e. Personal Area Network (PAN), Local Area Network (LAN), Campus Area Network (CAN), Metropolitan Area Network (MAN), or Wide Area Network (WAN), Network Topologies (i.e. Bus Network, Star Network, Ring Network, Mesh Network, Star-bus Network), Network Operating Systems, Office Color and/or Monochrome Printers, standards and applications, and supporting protocols. • Familiarity with business process automation and workflow • Knowledge of Color and/or Monochrome Markets, Product Positioning and Competition. •Knowledge of Reproduction Departments of Graphic Arts environment is a plus. • Proficient knowledge of (or aptitude to master) network printing environments and network software. • Excellent negotiating and closing skills. • Personal drive and internal motivation toward high achievement. • Ability to read and interpret financial statements, annual reports, and other financial documents. •Proficiency in using the internet for research. •Proficiency using MS Office applications, e.g., PowerPoint, in communications and presentations. Job: Sales and Marketing / Creative Services2012-04-14 05:56:24United StatesXeroxNew York12010815NYRochester, NY27897294http://xerox.jobs/xml/27897294/jobUSAAlbanyTitle: Technical Analyst - Primary Processing Location: United States-New York-Albany Shift: Thursday – Sunday 6pm-4am Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Due to rapid growth XLS has immediate opportunities available for full time Technical Analysts across all shifts. A key component to a very complex and fast moving pipeline within XLS, this position involves processing time sensitive, inbound media and document data from XLS clients, and ensuring that it is extracted, validated, normalized, converted and loaded through our operations pipeline, in a timely manner. XLS has many clients and processes high volumes of data, and this position requires a focus on technical know-how, efficiency, hard work, following standardized processes, and juggling many priorities simultaneously. The position is considered entry level, but many opportunities exist for growth in the operations department and within XLS. Duties * Receive and process new media, following strict handling guidelines * Transfer data to and from work servers * Validate and process data using a series of scripts and applications * Analyze and resolve data integrity issues * Make accurate and timely posts to our work request tracking system. * Work with Client Managers to address questions about media content and make recommendations where applicable * Generate a variety of reports based on special requests * Work with other departments to resolve issues associated with specific loads. * Apply technical knowledge to resolve data integrity issues * Work closely with team members to ensure jobs are completed * Work to improve efficiencies by identifying bottlenecks, and working with department manager to further automate processes. * Work closely with management on high priority and special projects * Adhere to XLS operational guidelines and processes, to ensure work is done consistently. Requirements * BS Computer Science, related technical degree or related experience * Experience with PERL/SQL/UNIX/Windows * Strong communication skills and active listening skills * Strong team work ethic – willing to jump in to assist others and willing to put in extra hours to meet critical deadlines. * Accountability, ownership and commitment to quality and deadlines * An independent worker who will take the initiative to ensure goals are met * Ability to work under pressure with changing objectives and deadlines * Creative problem solver with strong analytical skills * Highly reliable and organized with strong attention to detail * Ability to learn quickly – and a willingness to put in extra effort to do so. Job: Professional Services / Project Management2012-04-12 18:35:51United StatesXeroxNew York12011195NYAlbany, NY27849832http://xerox.jobs/xml/27849832/jobUSANew YorkTitle: Account Services Engineer (ASE) Location: United States-New York-New York Purpose: • The Account Services Engineer (ASE) provides complete support coverage for equipment assigned to a Managed Services customer in order to maintain the highest possible uptime for the customer. While the support extends from supply replenishment through finished output, including operation of the equipment and finishing devices, it also includes full break/fix repair of the assigned equipment. • The ASE ensures the equipment is set to optimal quality and performs full repair and replacement procedures to maintain peak standards of performance. This includes ensuring the output quality meets customer requirements by monitoring device performance and making adjustments as required. The ASE engages Technical Resources when appropriate to support the client’s business requirements. Scope: • The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer. • Provide support related to the operation and maintenance of the assigned client’s equipment, including (as required) equipment consumables management. Primary Responsibilities: • Perform routine services to ensure equipment availability to client site users. • Serve as the primary customer contact for providing all maintenance, production and supply inventories of assigned equipment • Perform equipment operation (printing, scanning, copying) to deliver finished documents as required including use of finishing devices. • Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability. • Proactively manage consumables and supplies replacement as required. • Provide customer training on assigned products to improve end user knowledge of equipment functionality • Maintain appropriate communication with Managed & Technical Services personnel within assigned area of coverage. • Provide accurate and timely monthly reporting of activities (as required) using activity reporting software and tools. • Take responsibility for customer satisfaction through proper use of customer management skills and engaging the support of other Xerox personnel as required. • Develop schedules & implement preventative and corrective maintenance services to maximize equipment uptime and performance. Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Associate Degree / College Diploma /Cegep / A Levels in electrical / electronic curriculum Candidate Background: Skills, Knowledge & Ability: At a minimum the preferred candidate will have demonstrated the following: Successful completion of EL CSE test battery including Ishihara Color Vision test Successful prior experience delivering services to a on-site client environment demonstrating superior customer service skills Preferred previous field technician or electrical/mechanical repair experience Effective interpersonal skill & behaviors with the ability to interact with a diverse client population Demonstrated capability in the maintenance and repair of electronic /electrical /mechanical printing or computer equipment Effective organizational skills PC skills in MS Office applications, Internet navigation Basic understanding of network printing, job creation, and submission Ability to manage multiple tasks Ability to lift and move up to 50 pounds Possesses reliable, dependable transportation Job: Technical Customer Services & Support2012-04-09 18:56:38United StatesXeroxNew York12009494NYNew York, NY27753672http://xerox.jobs/xml/27753672/jobUSARochesterTitle: IP Student - Marketing Executive Location: United States-New York-Rochester Marketing is central to all that Xerox does. This year we have several vacancies for students to join our head office marketing teams as a Marketing Executive. The roles vary across business units, but may include product launch, marketing programmes, marketing tacticals and incentives, as well as supporting both direct and in-direct sales channels. All offer a fantastic opportunity for students interested in gaining invaluable marketing experience. Roles may include: • Delivering high quality support to the Marketing Team, taking on project work, assisting with campaigns, events and management reporting. • Internal Communications; actively involved in the production and distribution of newsletters, collaterals and literature packs, as well as contributing to online content across internal and external websites. • External Communications organisation, implementation and support for direct mail campaigns, marketing events, trade shows, product launches and channel marketing programmes. • Reporting and tracking industry and competitor information, analysing market share intelligence, Xerox pricing information and performance reporting. The position is fast paced and varied with opportunities to get involved in various aspects of Marketing. As such, the role would suit a student studying a Marketing, Public Relations or Business related degree with a strong interest in a Marketing career. What skills do I need? • Strong communications skills (both verbal and written) are essential, with a good degree of creative flair and an eye for detail. • Excellent organisational skills with ability to handle and co-ordinate multiple activities and tasks through good time management and prioritising. • A results driven and goal orientated approach with the ability to work proactively to deadlines. • A good working knowledge of Microsoft Office packages. Job: Sales and Marketing / Creative Services2012-04-05 22:58:38United StatesXeroxNew York12007052NYRochester, NY27678618http://xerox.jobs/xml/27678618/jobUSARochesterTitle: HR Business Analyst Location: United States-New York-Rochester Global Decision Support Business requirements analyst – A significant component of the HR Roadmap is the implementation of a Global HR employee reporting tool set. This role will be responsible for collecting data and report requirements from our business partners in Europe, Canada, United States and DMO countries, and responsible for delivery throughout the development life cycle. The HR Business Analyst is responsible for understanding the business needs and identifying how best to meet those needs through the availability of data and reporting. This includes working with the business and the technology areas to gather requirements for development and management. The role analyzes, validates and documents the business reporting and system requirements. • This role designs, modifies and creates business processes that will be used to implement the HR reporting solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. • The BA adheres to the established processes and requirements management methodology and practices, while carrying out their responsibilities. This includes meeting established quality standards. Scope: • Global HR report requirements management - US, Canada, Europe & DMO • Autonomy - Works under broad direction. Full accountability for own work or project/supervisory responsibilities. Receives assignments in the form of objectives. Work is often self-initiated. • Influence - Influences organization, customers, suppliers and peers. Significant responsibility for the work of others and for the allocation of resources. Decisions impact on success of assigned projects i.e. results, deadlines and budget. Develops business relationships with customers. • Complexity - Challenging range of complex technical or professional work activities. Work requires application of fundamental principles in a wide and often unpredictable range of contexts. Understands relationship between specialism and wider customer/ organizational requirements. Primary Responsibilities: The engagement with business partners to understand their reporting needs, mapping those needs against current or planned deliverables. Collecting and documenting the report requirements, creation of use cases to test the reports for accuracy and to express the business use. • Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. • Works with clients/users in defining acceptance tests. Specifies and develops test scenarios to test that new/redesigned processes deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits. Records and reports test results. Uses test plans and outcomes to specify user instructions. • Key Tasks: ? Works with colleagues and clients/users to investigate and model business functions, processes, information flows and data structures, using methodical and consistent techniques. ? Works with colleagues and clients/users to investigate operational requirements and problems, seeking effective business solutions. Assists in the analysis of the underlying issues arising from investigations into requirements and problems, and identifies available options for consideration. ? Works with colleagues and clients/users in specifying information flows, processes/procedures, and data objects that will meet the business requirements. ? Documents all work using the required standards, methods and tools. ? Arranges, prepares and takes part in client/users meetings and presents issues and solutions both orally and in writing. ? Assists clients/users in defining acceptance tests for automated systems, in a thorough and reliable manner. ? Assists in defining, planning and justifying (in business terms) projects to develop/implement automated and non-automated components of new or changed processes. ? Working with users, reviews proposed benefits and risks in the new/redesigned processes, confirms the acceptance criteria for these processes, and ensures that they are properly documented in the business justification. ? Specifies and develops test scenarios to test that new/redesigned processes deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits. ? Records and reports test results. Uses test plans and outcomes to specify user instructions. Candidate Education: Minimum: Bachelor's Degree Bachelors or Masters degree in Human Resources, Information Systems, Business Administration or other related and relevant field; or equivalent work experience Professional Certifications: Minimum: LSS Green Belt required Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Human Resources, Payroll, or Sales Commisions experience preferred plus experience in business systems analysis, process engineering and process/organizational transformation. Experience in project management. Shows a systematic, disciplined and analytical approach to problem solving. Has above average inter-personal skills and is confident in dealing with clients/users. Is familiar with the software engineering life cycle for development and the concepts and practices required to implement effective information systems. Possesses a broad understanding of business and business skills. Has a good understanding of business process improvement, benefit and risk management. Takes a systematic and analytical approach to problem solving and pays close attention to detail. Job: Information Technology2012-04-02 19:43:23United StatesXeroxNew York12009517NYRochester, NY27585880http://xerox.jobs/xml/27585880/jobUSAAlbanyTitle: Technical Analyst Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. * Required Skills * Comfortable working in a Linux environment as well as Windows (<3 yrs) * Experience in Programming with Perl, PHP, .NET or comparable Object Oriented language(s). (<3 yrs) * Experience in query based databases: SQL, SQLplus, Oracle SQL, mySQL, MS Access (<3 yrs) * Requirements * Strong background in key technologies, including client/server environments, network technologies, databases and web-based technologies * Flexibility and adaptability to adjust to a rapidly growing, dynamic environment * A strong client service focus * Excellent analysis skills * Excellent organizational skills * Outstanding follow through and customer service * Sound oral and written communications skills; ability to interact with management and co-workers * Strong work ethic – 2ndand 3rdShift positions available. Weekend hours will be required * Basic understanding of programming and design (See required skills) * Ability to adhere to strict deadlines * Education * BS Computer Science (Equivalent experience will be considered) Job: Professional Services / Project Management2012-03-29 22:52:25United StatesXeroxNew York12009522NYAlbany, NY27498006http://xerox.jobs/xml/27498006/jobUSAAlbanyTitle: Quality Assurance Analyst Location: United States-New York-Albany The Analyst reports to the Quality Assurance Manager but performs most work in consultation with the Preloading team. The position has primary responsibility for ensuring that no client data is lost during transference from media to the XLS work environment, nor during hand-offs between XLS teams. This requires developing methods of inspection and accountability for all incoming media as well as generating new procedures for QA to utilize at later points of the pipeline. Since XLS has many customers and processes high volumes, the job requires a focus on technical know-how, efficiency, hard work and managing many priorities simultaneously. Duties · Assume primary responsibility for Data Integrity in early pipeline · Perform or delegate Media QA on all incoming deliveries · Actively prioritize incoming deliveries by risk level · Communicate with QA and Preloading Managers to ensure backlogs do not occur · Generate feedback to QA team regarding new procedure development and execution · Generate feedback to Operations Architects regarding new tool development · Work with other departments to resolve issues associated with specific jobs · Provides thorough documentation of special projects · Coordinate with other Analysts and Managers to stay informed of new developments in our work load and architecture · Adhere to XLS operational guidelines and processes, to ensure work is done consistently Requirements · BS Computer Science or related experience · Understanding of Linux/Windows · Strong communication skills and active listening skills · Strong team work ethic – willing to jump in to assist others and willing to put in extra hours to meet critical deadlines · Accountability, ownership and commitment to quality and deadlines · An independent worker who will take the initiative to ensure goals are met · Ability to work under pressure with changing objectives and deadlines · Proven analytical skills and independent thinking · Proven exceptional judgment · Highly reliable and organized with strong attention to detail · Ability to learn quickly – and a willingness to put in extra effort to do so Job: Professional Services / Project Management2012-03-28 19:58:52United StatesXeroxNew York12009885NYAlbany, NY27460674http://xerox.jobs/xml/27460674/jobUSAWebsterTitle: Senior Oracle/IT Engineer Location: United States-New York-Webster Xerox is seeking candidates for fill a Senior IT Engineer position on the Western Hemisphere Information Management (WHIM) team. WHIM’s mission is to keep current Information Management (IM) systems running, develop IM strategies & systems to enable business objectives, improve cost effectiveness of IM services, and support effective deployment & adoption of IM solutions.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> The Senior IT Engineer is responsible for Managing the group and participate in the Engineering activities which consist of being responsible for setting and controlling the system (hardware, software, telecommunications, and/or information) design and test standards and practices to assure proper operation and performance of the system. Additional functions include: * Designing and delivering new systems and enhancements, including non-functional requirements, to existing systems to meet business objectives in a manner that balances risk with performance and cost; and is consistent with established XIM strategies, architectures, standards, and policies. * Serving as the subject matter expert across one or more technical disciplines within the Oracle Suite of Products, including but not limited to Oracle RDBMS, Service Oriented Architecture, Web Services, BPEL, BAM or other strategic Integration mechanisms. Investigates new technologies from Oracle, the industry, internal Xerox and help establish technology direction / plans working with Platform Architecture; includes strategy plan input * Designing and delivering new systems and enhancements, including non-functional requirements, to existing systems to meet business objectives in a manner that balances risk with performance and cost; and is consistent with established XIM strategies, architectures, standards, and policies. Leads and is accountable for, or is a major contributor to the successful technical delivery of systems and enhancements that balance feature/functionality, development cost, schedule, risk, supportability, operations and total cost of ownership * Assuring the interoperability of system components with other systems where required. * Describing the technical requirements to and inspects the delivered results from internal and third-party providers of IT products and services to assure that they meet business and technical objectives. * Responsible for the non-functional (e.g. performance scalability, availability, reliability etc.) system test strategy and reviews and oversees test activities to assure proper operation and performance of the system. * Bachelors Degree in Computer Science, Computer Engineering, Information Systems or related discipline * 10-15 years of relevant experience in developing, deploying and operating major IT systems * Excellent working knowledge of one or more Oracle technologies, FMW, Oracle Portal, Java, Unix, 10g and 11g RDBMS (including Tuning Expertise), 9i/10g, 11g Application Server including SOA Suite and OID. * Understanding of Oracle ERP technology stack and its supporting infrastructure and architecture. * Application Services, 10g Enterprise Manager , Dataguard, RAC, Concurrent Managers/Batch processing. * Knowledge of Service Oriented Architecture, Web Services, BPEL, BAM or other strategic Integration mechanisms. * Knowledge of any of the following is a bonus including Veritas Volume Manager, vxfs, Database Edition, Advanced Cluster- * Understanding of UNIX systems engineering including setup, configuration and System Administration of OS, Storage, Tape and network and shell scripting * Understands networking conceptually at WAN, CAN, LAN and SAN levels with Cisco Content Services Switching (Layer 3) experience a bonus<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Management and leadership skills appropriate for scope of responsibility. * Understands, explains and presents complex technical ideas to both technical and non-technical audiences in a persuasive and convincing manner. * Is able to understand and communicate the potential impact of current and some emerging technologies on organizations and individuals and can analyze the risks of using or not using such technologies. * Has a broad and deep knowledge coupled with equivalent knowledge of the activities of those businesses and other organizations that use and exploit information systems. * Takes initiative to keep own and skills up to date and to maintain awareness of and, in own area(s) of expertise. * Moderate project management and team leadership experience * Broad and in-depth technical knowledge and understanding of major technology areas, platforms, development processes and system lifecycles. Working knowledge of Engineering methodologies including Requirements, Design, Test Planning (Unit, Systems, Volume, Stress), QA, Deployment, Operational, and Disaster Recovery Engineering Job: Information Management2012-03-23 18:34:01United StatesXeroxNew York11017322NYWebster, NY27351284http://xerox.jobs/xml/27351284/jobUSAAlbanyTitle: eDiscovery Client Services Analyst Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Position Overview: The Client Services Associate is the right hand to the Client Manager. As a direct support, Client Manager Associates are professionals with a working knowledge of how XLS service offerings fit into a legal and discovery framework. They have an aptitude and skill for technology-based and logic-based work. They are accountable for all work assignments and work product; they work effectively in a team environment; they are capable of handling a heavy, dynamic and expanding case load; and the emergency situations. The Client Services Associate will provide tasks as directed but not limited to the Task List on Exhibit A. General Role: ·Assume responsibility for quality and timeliness of all tasks delegated by Client Managers. The list will include but will not be limited to Task List. · Participate in internal communications on standard processes and reporting. ·Participate in meetings and on conference calls regarding current projects, updates and projections; lead as directed by Sr. Client Manager. ·Troubleshoot application and data issues and direct to the appropriate XLS contacts. ·Complete standard tasks with limited instruction and supervision. ·Understand and mitigate risk. ·Escalate high risk, complex or problematic issues to Manager. ·Manage complex projects and work requests with consistent accuracy and completeness. ·Work collaboratively and productively with members of XLS to troubleshoot and resolve issues. Requirements: * Possess Bachelors Degree. * Strong aptitude for Technology. * Possess understanding of eDiscovery processes and industry; litigation support experience or exposure. * Possess strong technical grasp of technology tools and platform intricacies. * Demonstrate excellent oral and written communication skills. * Proven self-direction. * Pro-active by nature. * Capable of multi matter management and multi tasking. * Proven time management skills. * Able to work independently and as part of a team * Able to think logically and provide creative solutions to complex problems * Translate technical language and terms to non-technical client base * Collaborative. * Flexible in work hours and availability. Job: Client Relationship Management / Service Delivery2012-03-23 01:09:14United StatesXeroxNew York12007102NYAlbany, NY27334799http://xerox.jobs/xml/27334799/jobUSAAlbanyTitle: Software Developer Location: United States-New York-Albany Title of the position: Software Development Department: Development Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Software Developer (Perl) As a member of the Document Processing System (DPS) team, this individual will be responsible for implementing software that is released internally within XLS. This individual will interface with employees in the Development and Operations groups. This individual will also need to interface with others cross-functionally through the company as needed. Responsibilities include gathering requirements, designing, and developing software automation solutions, ensuring similar practices within the team, documenting software implementations, and investigating and solving problems. This individual will also be required to handle support calls on a rotating basis. Daily Responsibilities/Details 1) Understand our customer and their needs 2) Build upon the current DPS solution to better automate Operations’ processes 3) Develop new applications that will automate Operations processes 4) Work with the customer to gather, detail, document, and clarify requirements at the beginning of a new project 5) Design, implement, debug and unit test software for new and existing applications 6) Document design choices and implementation methods before moving on to next task 7) Participate in code reviews 8) Collaborate with software team members, and other cross-functional teams, in order to see projects to completion 9) Be responsive to production problems when on the rotating on-call coverage during off-hours 10) Demonstrate excellent communication skills, which includes active listening and fostering an environment where people are comfortable having an open dialogue 11) Maintain a thorough understanding of the current system 12) Identify new processes that will lead to an improved development lifecycle 13) Exhibit and demonstrate a positive attitude and have the ability to give/receive constructive criticism 14) Perform other related duties as assigned Minimum Requirements 1) Minimum BA/BS Degree in IT, CS, or a related field 2) 4 years of prior experience as a software developer 3) Expertise in Perl 4) Experience in SQL, PL/SQL 5) Experience with working in a Linux/Unix environment 6) Understanding of software development methodologies and sound coding practices Minimum Requirements 1) Minimum BA/BS Degree in IT, CS, or a related field 2) 4 years of prior experience as a software developer 3) Expertise in Perl 4) Experience in SQL, PL/SQL 5) Experience with working in a Linux/Unix environment 6) Understanding of software development methodologies and sound coding practices Job: Professional Services / Project Management2012-03-13 21:19:08United StatesXeroxNew York12007910NYAlbany, NY27111808http://xerox.jobs/xml/27111808/jobUSAAlbanyTitle: QA Testing and Release Analyst Location: United States-New York-Albany Title of the position: QA Tester and Release Analyst Department: Development Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Software QA Tester As a member of the Software Quality Assurance Team, you will be responsible for testing and preparing release updates for a web-based documentation management software tool that provides services to litigation firms. This includes the design, development and execution of test strategies to support rapid development within an agile environment. Daily Responsibilities/Details - Interface with the development team to identify defects and develop strategies to most efficiently test new features - Identify defects through systematic testing (following both technical and business specifications), help developers reproduce errors, and ensure that defects are fixed - Perform integration and regression testing to ensure software quality - Document test strategy for each feature in the format of comprehensive Test Plans and Test cases - Report outcomes of testing to appropriate development personnel for corrective action as needed - Troubleshoot problems identified by users Requirements - Bachelor's degree in IT, Computer Science, or a related field - 3 years experience with software quality assurance - Strong technical background - Flexibility and adaptability to adjust to a rapidly growing, dynamic environment - Excellent communications and problem solving skills - Standard work schedule will be 12PM-8PM, Monday through Friday however there must be flexibility to assist in off hours and weekends as needed. Drawing on diversity of a global workforce and offering an equal opportunity to achieve success. EOE M/F/D/V. Candidate Education: Minimum: Bachelor's Degree, relevant subject Professional Certifications: Preferred: Relevant professional qualifications (e.g., PMI or Prince 2) or has aspirations to obtain these Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Experience in successfully delivering projects to required scope, quality, timescale and budget Experience of managing projects in a small to medium outsourced contract environment Project related change management experience Job: Professional Services / Project Management2012-03-12 18:22:51United StatesXeroxNew York12007580NYAlbany, NY27081151http://xerox.jobs/xml/27081151/jobUSARochesterTitle: Sales Intern Location: United States-New York-Rochester Purpose: • As a Sales Intern at Xerox, you can expect both a rewarding and stimulating experience in a field operations environment. • This position will provide college students with practical sales experience and help to prepare them for a professional Sales career. Internships are an excellent way for Xerox sales management and HR to assess talent for future entry-level Sales hiring opportunities. • The role holder can expect to participate on various teams and projects within a field sales team. Scope: • Individual contributor who works under direction of a manager. Assignments will be provided to enhance the business experience base of the role holder. • The role supports/coordinates sales activities within a team and manages small projects. Primary Responsibilities: • The Sales Intern will learn to develop expertise in key areas including customer service and satisfaction, collecting and distilling data, and assisting with product and business strategies. • The position will also be responsible for assisting with planning, goal setting, qualifying leads, and achieving activity targets by working closely with a Sales Manager and his team. • Additional activities would also include, but not be limited to, preparation of sales proposals, data analysis, and participating in customer-focused events. • The role will also allow for exposure Fortune 1000 Accounts and major industries targeted for Xerox solutions, including Graphic Arts, Financial Services, Manufacturing, and/or Public Sector entities. Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Bachelor's Degree or enrolled in collegiate program to attain Preferred Master's Degree or enrolled in collegiate program to attain Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Students currently enrolled in an accredited Bachelor or Master degree program. Minimum 3.00 GPA required (on a 4.00 scale). Financial analysis experience preferred. Proficient with MS Office (Word, Excel, PowerPoint, and Access). Excellent communication skills (written and verbal). Demonstrated leadership capabilities and ability to collaborate within a team environment. Ability to work in the United States on a permanent basis Job: Sales2012-03-06 20:16:01United StatesXeroxNew York12006888NYRochester, NY26959622http://xerox.jobs/xml/26959622/jobUSARochesterTitle: Financial Analyst Intern Location: United States-New York-Rochester Purpose : · As a Financial Analyst intern at Xerox, you can expect both a rewarding and stimulating experience while working in a field finance environment. · This position will provide college students with practical financial analyst experience and help to prepare them for a professional finance career. Internships are an excellent way for Xerox finance management and HR to assess talent for future entry-level hiring opportunities. Scope : · Individual contributor who works under direction of a manager. Assignments will be provided to enhance the business experience base of the role holder. · The role holder can expect to assist a field operations financial team in analyzing financial data and creating financial workflow processes. Primary Responsibilities: · Perform ad hoc financial analysis as required · Provide Financial Planning & Analysis support · P&L reporting and analysis and planning Candidate Background: Skills, Knowledge & Ability: · Knowledge of financial systems - Essbase and Oracle · Advanced knowledge of Microsoft Excel · MS Access desirable · Excellent communication and organizational skills Minimum requirements: · Students currently enrolled in an accredited Bachelor or Master degree program. · Minimum 3.00 GPA required (on a 4.00 scale). · Financial analysis experience preferred. · Proficient with MS Office (Word, Excel, PowerPoint, and Access). · Excellent communication skills (written and verbal). · Demonstrated leadership capabilities and ability to collaborate within a team environment. · Ability to work in the United States on a permanent basis Job: Accounting / Finance2012-03-02 18:34:15United StatesXeroxNew York12006890NYRochester, NY26890748http://xerox.jobs/xml/26890748/jobUSARochesterTitle: Associate Business Systems Analyst (GSA) - GCC Project/Entry Level Location: United States-New York-Rochester Xerox has a position of Business Systems Analyst with XIM’s (Xerox Information Management) Global Services and Applications group (GSA) GSA is currently leading the delivery of a multi-generational transformation roadmap for our Global Document Outsourcing (GDO) business. This roadmap enables sales force productivity and drive profitability of our go-to-market offerings. Job Requirements 1) As a Business Systems Analyst, the individual will be responsible for working with the global and North American business transformation office to define and document globally consistent deal configuration and pricing solution requirements. Configuration and Pricing of our offerings is a strategic initiative and has visibility at senior-most levels in the organization. 2) Ensure that these requirements are appropriately designed and delivered by our information technology delivery partners. 1) BS or MS/MBA graduate with a cumulative GPA of 3.0 or higher. Finance or Marketing major preferred 2) Good understanding of pricing concepts. Understanding of usage based pricing is a plus 3) Excellent data analysis skills 4) Excellent ability to facilitate discussions and drive towards an agreement on the path forward Job: Infrastructure Management2012-02-29 22:04:38United StatesXeroxNew York12005315NYRochester, NY26848542http://xerox.jobs/xml/26848542/jobUSARochesterTitle: Associate Business Systems Analyst - Entry Level Location: United States-New York-Rochester MAJOR RESPONSIBILITIES Investigates operational requirements and problems, contributing to improvements in automated and non-automated components of new or changed processes. Assists in defining acceptance tests for automated systems. Key Tasks * Works with colleagues and clients/users to investigate and model business functions, processes, information flows and data structures, using methodical and consistent techniques. * Works with colleagues and clients/users to investigate operational requirements and problems, contributing to improvements in automated and non-automated components of new or changed processes/procedures, organization and equipment. * Works with colleagues and clients/users in specifying information flows, processes/procedures and data objects that will meet the business requirements. * Documents work using the required standards, methods and tools. * Takes part in client/user meetings and assists in presenting issues and solutions both orally and in writing. * Assists colleagues and clients/users in defining acceptance tests for automated systems. * Assists in defining, planning and justifying (in business terms) projects to develop/implement automated and non-automated components of new or changed processes. Other Expectations * Autonomy:Works under general direction within a clear framework of accountability. Substantial personal responsibility and autonomy. Plans own work, to meet given objectives and processes. * Influence: Influences team, and specialist peers internally. Influences customers at account level and suppliers. Some responsibility for work of others and allocation of resources. Participates in external activities related to specialization. Decisions influence success of projects and team objectives. * Complexity: Broad range of complex technical or professional work activities, in a variety of contexts. * Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field * Demonstrated systematic and analytical approach to problem solving. * Strong interpersonal skills and is confident in dealing with clients/users. * Familiar with the software engineering life-cycle for development and the concepts and practices required to implement effective information systems. * Exposure to Lean and Six Sigma concepts helpful. * Possesses general understanding of business and business skills. Job: Information Management2012-02-29 22:04:35United StatesXeroxNew York12004019NYRochester, NY26848540http://xerox.jobs/xml/26848540/jobUSARochesterTitle: VoIP Service Delivery Analyst - Entry Level Location: United States-New York-Rochester The Associate I/T Service Delivery Analyst is a member of the Voice Delivery, Integration and Architecture team. This team is responsible for many program level deliverables of the Global Xerox IP Telephony (IPT) Program. These deliverables include: * The tracking of IPT spending against budget * Authoring of spending justifications * Tracking of hardware and software assets * Management of support contracts * Security concerns including the management of security gaps, backups and disaster recovery planning * Initiation of cost saving efforts * Delivery of new voice features * Oversight and development of the IPT Architecture * Management of all IPT system and site documentation * Development and refresh of the strategic program roadmap * Evaluation of new voice components and technologies * Participation in contract renewals * Design and management of the IPT lab environment * Governance of privileged accounts used by the program * Maintenance of VPN access for IPT vendor access * Design review for deployments * Inter-group communications and collaboration for voice service integration * Technical decisions regarding IPT design * Program management of complex multi-vendor projects * Serves as a principle member of problem investigations The successful candidate will have: * Bachelor's Degree in Computer Science or Information Technology with a minimum GPA of 3.0 * Relevant experience in IT technology including Voice over IP (VoIP), IP Telephony, computer and network security, Quality of Service (QoS), and computer networking * Basic knowledge of project management including scheduling, communications, risk management and awareness of the uniqueness of international projects The following are additional skills and background that are helpful: * Current Cisco Certified Network Associate (CCNA) certificate or higher * Experience with the following IP Telephony platforms: * Unity Connection 8.x * Unified Communications Manager 7.x/8.x * Emergency Responder * Contact Center Express * ArcSolutions ArcConsole Job: Information Management2012-02-29 22:04:16United StatesXeroxNew York12005617NYRochester, NY26848531http://xerox.jobs/xml/26848531/jobUSARochesterTitle: Business System Analyst Summer Intern/Co-op Location: United States-New York-Rochester We are seeking a Spring Co-op or Summer Intern to fill Business system analyst role within US Customer Business Operations within Xerox Information Management (XIM) organization. The objective of this role is to understand business requirements; then design, implement, document, test and deploy the solution to meet those requirements. • Analyze and assess existing business systems and procedures. • Collaborate with application leads, developers and requirements analysts in conception and development of new software programs and applications. • Assist in defining software development project plans, including scoping, scheduling, and implementation. • Research, identify, analyze, and fulfill requirements of all internal and external program users. • Write, translate, and code software programs and applications according to specifications. • Develop and maintain user manuals and guidelines. * Bachelor in Computer Science or related field (Masters preferred). * Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Highly self-motivated and directed. * Able to communicate effectively with both technical and non-technical staff and with members of interdisciplinary teams. * Flexible and adaptable in regards to learning and understanding new technologies. * Strong written, oral, and interpersonal communication skills. * Ability to conduct research into software-related issues and products. * Keen attention to detail. * Ability to work both independently and in a team-oriented, collaborative environment. Job: Information Management2012-02-27 20:10:39United StatesXeroxNew York12004218NYRochester, NY26789250http://xerox.jobs/xml/26789250/jobUSAWebsterTitle: Power Plant Maintenance/Stationary Engineer Location: United States-New York-Webster Operate and maintain boilers, chillers, steam systems, condensate systems, cooling towers compressors (air and refrigeration), water treatment systems, reverse osmosis and deionizers, direct digital control and building automation systems, supply and exhaust ventilation systems and air handling units. Equipment serviced, maintained and operated range from commercial to industrial in size and complexity. * Class 3 Steam license (minimum requirement) * R4 Refrigeration License (minimum requirement) * 3-5 years related Industrial HVAC experience or a combination of education and experience. * Duties include HVAC preventive maintenance, corrective maintenance and minor project work. Job: Facilities Services2012-02-17 18:53:09United StatesXeroxNew York12004777NYWebster, NY26594595http://xerox.jobs/xml/26594595/jobUSABuffaloTitle: Supplies Account Manager Location: United States-New York-Buffalo Job Description: -Develop key relationships with C-level, senior management and directors for Supplies Distribution Partners ensuring Xerox supplies strategy is understood and deployed targets are achieved. -Grow breadth, and depth of select supplies resellers in territory. -Develop and execute business development plans for select distributors and resellers to achieve supplies sales revenue targets. -Ability to create and execute marketing programs to increase refresh and win backs. -Work with Distributors to ensure appropriate inventory levels and stock availability. -Manage the activities of key personnel within individual distributors/Select supplies resellers. -Understand local third party and grey market supplies activities and players. Provide feedback and develop counter action proposals. -Firm understanding of competitors, their activities, programs and incentives. - Prospect for new business within the territory. • BS/BA degree • Previous experience in printer channel sales and/or supplies channel sales. New Business development experience essential • Operational experience with distribution and channels business operations. At least 5 years experience with indirect channel sales environment. • Knowledge of supply products, applications, and bid contract procedures. • Specific knowledge of Xerox supply products, hardware, and applications preferred; experience with print/paper industry supply products (vendor / merchant) required • Ability to sell premium Xerox Document Solutions features, advantages, and benefits • Strong organization skills, with ability to handle multiple deliverables, priorities and targets • Strong communication skills, comfortable presenting to external customers with proven negotiating skills • Demonstrated business and financial acumen • Proficient with MS Word, MS Excel, and MS PowerPoint. • Strong self-initiative and results oriented Job: Sales and Marketing / Creative Services2012-02-15 19:05:31United StatesXeroxNew York12002871NYBuffalo, NY26539432http://xerox.jobs/xml/26539432/jobUSANew YorkTitle: Client Manager Location: United States-New York-New York Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. The Client Manager ensures client satisfaction by applying project management methodology to meet all Service Level Agreements (SLAs) and for implementing tactical and strategic plans to address all aspects of the discovery process. Successful candidates are ambitious team players who are passionate about business and can proactively manage and resolve high-stress situations. This position requires a person who has strong technical competencies; is client focused with the ability to build meaningful relationships with a sophisticated and high profile clientele. Must be self-motivated, flexible and adaptive with a keen ability to manage multiple priorities. Responsibilities: Project Management · Analyze business processes and procedures, and gather and document project requirements. · Assist team in implementing and customizing client solutions; perform necessary quality assurance and beta testing of practice technology tools. · Coordinate and oversee client support activities and projects involving vendor, client and other related parties. Analysis and Reporting · Combine data from multiple sources into forms suitable for analysis and reporting. · Analyze results to identify significant changes and to find opportunities to improve operations. · Develop and implement streamlined solutions to improve reporting processes. Requirements: · Bachelors degree required · 2-5 Years experience in a professional services role, preferably litigation support, technical legal services or eDiscovery · Excellent verbal and written communication skills and the ability to conceptualize and communicate to non-technical audiences · Experience in setting priorities and concurrently working on multiple tasks within aggressive timelines and deadlines · Strong team-oriented player also capable of working independently and taking ownership of projects without prompting · Strong proficiency with standard desktop applications and internet browsers, as with MS Office Suite (Excel, Access, and Word) Job: Client Relationship Management / Service Delivery2012-02-13 19:34:08United StatesXeroxNew York12004829NYNew York, NY26495815http://xerox.jobs/xml/26495815/jobUSAWebsterTitle: Associate Business Systems Analyst - Entry Level Location: United States-New York-Webster Investigates operational requirements and problems, contributing to improvements in automated and non-automated components of new or changed processes. Assists in defining acceptance tests for automated systems. Key Tasks · Works with colleagues and clients/users to investigate and model business functions, processes, information flows and data structures, using methodical and consistent techniques. · Works with colleagues and clients/users to investigate operational requirements and problems, contributing to improvements in automated and non-automated components of new or changed processes/procedures, organization and equipment. · Works with colleagues and clients/users in specifying information flows, processes/procedures and data objects that will meet the business requirements. · Documents work using the required standards, methods and tools. · Takes part in client/user meetings and assists in presenting issues and solutions both orally and in writing. · Assists colleagues and clients/users in defining acceptance tests for automated systems. Assists in defining, planning and justifying (in business terms) projects to develop/implement automated and non-automated components of new or changed processes. · Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> · Shows a systematic, analytical approach to problem solving. · Strong interpersonal skills and is confident in dealing with clients/users. · Familiarity with the software engineering life-cycle, database design for development, and the concepts and practices required to implement effective information systems. Job: Information Management2012-02-13 19:33:52United StatesXeroxNew York12003806NYWebster, NY26495796http://xerox.jobs/xml/26495796/jobUSAWebsterTitle: Facilities Electrical Engineer Location: United States-New York-Webster Xerox has rewarding career tracks that will tap your full potential with stimulating work. With your talent and our training, we will chart the digital future. Our products and technology represent the leading edge of the industry. They integrate technology, the web, business process, and the way people work in order to deliver to our customers the best document solutions. A Division of the Global Manufacturing and Supply Chain Group , located near Rochester, New York provides facilities support for the group which designs, manufactures, and markets office products and provides business services. The selected Electrical Engineering candidate will work site and facilities engineering group to provide technical support for project, operations, and maintenance activities. Provide valuable support to the operations and maintenance teams to: * Troubleshoot electrical system issues. * Perform load analysis to understand and forecast load changes. Plan infrastructure improvements to address load growth. * Support electrical maintenance operations for general facilities issues, high availability data center operations, and high voltage switching processes. * Audit new construction and maintenance electrical activities for code compliance. * Provide technical support for lighting automation and power metering communications networks and systems. * Identify energy savings opportunities and develop implementation projects. The qualified candidate will have a BS degree in Electrical Engineering. Minimum 3.0 GPA Required. Co-op experience in facilities electrical engineering, manufacturing engineering, controls/automation systems, and/or energy management Familiarity with the National Electric Code (NFPA – 70) is a plus Candidate should be able to demonstrate high academic achievement and good working knowledge of engineering principles. Good communication skills, both written and oral, are required. Electrical engineering positions may require knowledge of (but not limited to): * Ability to break down complex problems. * Excellent attention to detail required. * Ability to organize and handle multiple project assignments * Ability to work independently or as part of a design team * Detail oriented with strong people and team skills * Must be creative, energetic, and a team player Job: Manufacturing2012-02-09 18:22:17United StatesXeroxNew York12001248NYWebster, NY26431242http://xerox.jobs/xml/26431242/jobUSATarrytownTitle: Channel Sales Executive, Replacement Cartridges Northeast Region Location: United States-New York-Tarrytown Position Objective: Reporting to Xerox Supplies North America, this position is responsible for driving market awareness, penetration and revenue growth for Xerox-branded Replacement Cartridges for HP, Brother and Lexmark laser printers in the NORTHEAST REGION (NY, NJ, CT, RI, MA, RI, VT, NH, ME) . Objectives include: 1) Major Account Management: drive consumer awareness and demand with Fortune 1000 companies to support line of business growth expectations; 2) Reseller Development: identify, develop, manage and maintain Authorized Resellers (IT Value-Added Resellers, independently-owned office supply stores and national B2B retailers) in marketing Xerox Replacement Cartridges for non-Xerox printers (HP, Brother and Lexmark) to large and mid-sized consumers that result in double-digit revenue and unit growth; 3) Large Engagement Management: Identify and manage a minimum of 2 new business, large opportunity engagements within region to drive and achieve expected growth; 4) Territory Management: Achieve all levels of territory and financial plan expectations (80/20 compensation plan) Essential Functions: 1) Managing activities and driving results through others - delivering revenue expectations through external channels (resellers, retail B2B teams, consumers); 2) Strategic Selling and Major Account Management– developing consultative selling strategies for Fortune 1000 companies to increase Xerox market share of the Replacement Cartridge portfolio (HP, Brother and Lexmark replacements) 3) Creating, delivering and implementing reseller- and consumer-focused marketing programs and sales campaigns designed to generate demand, increase awareness and positively impact Xerox buying decisions; 4) Developing mutually beneficial relationships to drive market awareness and revenue growth within new resellers and regional distributors; 5) Supporting resellers in demand generation activities for Xerox Replacement Cartridges: opportunity development (prospect management), consumer symposium and tradeshow participation; skill development for reseller community Applicant Qualifications: - Bachelors degree or equivalent required. - 3 - 5 years successful field selling experience - Extensive sales experience in direct sales assignments responsible for quota (demonstrated track record of success) - Knowledge of and experience in working with Value Added Resellers, Agents and Dealers desired – Strong negotiating skills, excellent communications, problem-solving, team and territory management skills a MUST - Highly-motivated self-starter - Demonstrated business maturity and personal drive - Extensive travel required (75% ) - Reside inside geographic assignment Job: Sales2012-01-31 21:36:28United StatesXeroxNew York11018282NYTarrytown, NY26224845http://xerox.jobs/xml/26224845/jobUSARochesterTitle: Managed Print Solutions Executive (MPSE) Location: United States-New York-Rochester Purpose of Role: Provide Regional coverage and expertise for Xerox Print Services (XPS), with primary ownership for the Assessment and Design phases of the XPS sales cycle. Scope of Role: Specialist role with regional coverage focusing on direct US Customer Operations (USCO) and open coverage accounts / territories. Strong focus on driving non-Xerox services revenue. Responsibilities: * Take the lead in providing expertise and support during the Assessment and Design phases of an XPS sales cycle. * Articulate the dynamics of the current Managed Print Services market and what is driving businesses/partners to move towards the MPS model (both internally and to clients). * Researches current technology and offering trends in the office device/software, MPS marketplace. * Use Xerox Print Services working processes and tools to Assess, Design, Implement and Manage [ADIM] an XPS solution. * Coach and support SSE in XPS prospect selection and initial development based on key defined selection criteria to address the sweet spot” of XPS marketplace. * Use the appropriate tools to Assess the customer environment, e.g. XDA * Use the appropriate tools to Design an XPS solution, including floor mapping. * Describe the components of the Xerox Print Services (XPS) offering in terms of industry standard definitions and expectations, and provide proof sources demonstrating our leadership in MPS. * Develop and articulate compelling value propositions describing the customer benefits by role (i.e. Finance, IT) of the XPS solution in terms of consistency and control, improved services, managing costs and managing compliance. * Position Xerox effectively against competitive offerings (e.g. HP, Ricoh / IKON, Canon, Lexmark, Konica-Minolta and local dealer offerings) and how these do or do not address the market. * Develop working relationships with key players (Client Asset Manager & team) and the various applications that will be used in the Implementation and Manage phases of the XPS sales cycle, as well as the documents and reports each player is responsible for maintaining. * Explain price plans and services. * Create compelling before and after TCO comparisons to help demonstrate XPS value. * Take the lead in presenting proposed XPS solution to customers. * 3 years successful selling experience or Bachelors Degree or equivalent experience (Marketing preferred). * Hunter” mentality – self-motivated and driven. * Proven executive level selling skills. * Demonstrated project / program management. * Demonstrated effectiveness in applying appropriate sales and account management processes and tools. * Demonstrates effective negotiation skills. * Proactively identifies and solves problems. * Works with account teams to monitor and ensure customer satisfaction. * Excellent written and oral communication skills. Job: Sales and Marketing / Creative Services2012-01-23 18:20:37United StatesXeroxNew York12002432NYRochester, NY26043562http://xerox.jobs/xml/26043562/jobUSAAlbanyTitle: Color & Monochrome Solutions Executive (CMSE) Location: United States-New York-Albany Job Purpose: The CMSE is a sales specialist and subject matter expert who is responsible for product line, application development, customer retention, territory penetration and volume growth in Color and Monochrome products. The CMSE collaborates with the Account Sales Manager and sales representatives on development and execution of account strategies and on achieving sales quota for Color and Monochrome products and services. Key Accountabilities: • Communicate the company’s Color and/or Monochrome strategies and direction to key customer decision makers. • Support sales reps in prospect development, sales calls, product demos, proposal and bid preparation, and delivery of C-level (CIO, CFO, etc.) presentations. • Position color and monochrome solutions to demonstrate how they contribute to improvement in customers’ key business/financial measures. • Develop value propositions that address the business impact Xerox could have on key customer business concerns, issues and initiatives. • Generate and grow business for major accounts. • Develop business applications for Color and Monochrome product lines. • Take responsibility for closing business. • Deliver sales activity levels sufficient to support overachievement, territory coverage and 100% customer satisfaction for the full range of products and services. • BS/BA degree in business and/or technology, or equivalent experience • Presentation and selling skills at executive levels required. • Proven consultative sales and account management experience; system selling experience preferred. • Results oriented with excellent record of success (overachievement of sales quota, top sales ranking, awards, achievement recognition). • Familiarity with Client/Server environments, Network Scales (i.e. Personal Area Network (PAN), Local Area Network (LAN), Campus Area Network (CAN), Metropolitan Area Network (MAN), or Wide Area Network (WAN), Network Topologies (i.e. Bus Network, Star Network, Ring Network, Mesh Network, Star-bus Network), Network Operating Systems, Office Color and/or Monochrome Printers, standards and applications, and supporting protocols. • Familiarity with business process automation and workflow • Knowledge of Color and/or Monochrome Markets, Product Positioning and Competition. •Knowledge of Reproduction Departments of Graphic Arts environment is a plus. • Proficient knowledge of (or aptitude to master) network printing environments and network software. • Excellent negotiating and closing skills. • Personal drive and internal motivation toward high achievement. • Ability to read and interpret financial statements, annual reports, and other financial documents. •Proficiency in using the internet for research. •Proficiency using MS Office applications, e.g., PowerPoint, in communications and presentations. Job: Sales and Marketing / Creative Services2012-01-21 00:01:27United StatesXeroxNew York12002085NYAlbany, NY26020601http://xerox.jobs/xml/26020601/jobUSANew YorkTitle: Manager of Client Services Location: United States-New York-New York Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Position Overview : The position is a management role for a team of Client Service professionals. The purpose of this position is three-fold: (1) oversight and leadership for Client Managers; (2) high-level management of cases from inception to completion; and (2) technology consultation and client service to all assigned customers. General Role: The individual in this position: · Is accountable for the progress, performance and quality for all work by Client Service staff; · Provides a customer relations role to provide a high degree of client service and support across a wide spectrum of clients; · Provides workflow management for Client Service projects by prioritizing work and coordinating workflow; · Communicates regularly with clients to assess needs, develop project strategy and report milestones. · Serves as a point of contact for internal XLS relations and performance; · Follows and enforces department wide protocols and standards; · Reports to the Vice President of Client Services and provides leadership to a regional Client Service team. The individual in this position must demonstrate people management skills as well as project management skills. The job requires experience in all aspects of complex litigation and data management and an understanding of the litigation and discovery process. The Manager must be able to work independently and effectively with attorneys, clients, vendors, management and peers. The skill set must include application of technology know-how, problem solving, status reporting, budget creation, strategic plan input and personnel management. Leadership/Supervisory (70%) The primary portion of this position is supervising 10-12 subordinate employees. He/she carries out supervisory responsibilities in accordance with policies and applicable laws. The responsibilities include interviewing, hiring, and training employees; directing work, appraising performance, rewarding and disciplining performance, addressing complaints and resolving problems. The Manager position will: · Lead by example; establish clear expectations; set direction and priorities; ensure that work levels are balanced among all staff; resolve internal staff issues in a timely manner; keep staff informed of all appropriate information; build on effective team; delegate at appropriate level; · Facilitate the development of staff by providing opportunities and support; provide timely feedback on work product; regularly coach, evaluate, and recognize staff performance and accomplishments; · Adhere to Company standards and protocols; seek opportunities to improve department efficiency and reduce expenses by streamlining or consolidating functional areas. Client Management (30%) The Manager position also provides expertise of project management as follows: · Oversee all project activities and workflow; prioritize work of Client Service team. · Interact with to become familiar with all activities of the team, determine case team special needs, desired outcome, required functionality and special needs. · Ensure comprehensive project plans, regulates status reports and post mortem reports; · Direct progress of projects, establishes project milestones, and monitor project status regularly; · Conduct educational sessions regarding industry updates; · Determine needs of the Clients by meeting with attorneys to determine review and production needs and make recommendations for the appropriate workflow and project schedule needed to most effectively and efficiently meet the team’s goals; · Follow Standard Operating Procedures and abide by protocols. · Minimum of five (5) or more years' experience in management position(s) with law firms, corporate legal departments and/or electronic discovery service providers. · Deep understanding of eDiscovery and the litigation support industry. · Bachelor’s degree required. Advanced degree a strong plus. Project Management Professional (PMP) designation a plus. · Proven leadership skills in building and managing a team of dedicated service professionals. · Ability to work well under pressure and meet tight deadlines. · Strong organizational and project management skills, the ability to effectively juggle competing demands, prioritize appropriately, and oversee multiple tasks simultaneously. · Strong technical understanding and/or experience with e-discovery process, lifecycle and technical issues a must. · Advanced knowledge and experience with all MS Office applications, especially MS Excel. Extensive working experience with industry leading litigation support software or comparable applications. · Strong oral and written communication skills to effectively communicate with diverse audiences of varying degrees of expertise. · High degree of confidence and energy level coupled with strong leadership initiative. · Strong interpersonal skills and excellent customer service skills. · Strong understanding IT systems and technology. Job: Professional Services / Project Management2011-12-21 19:49:43United StatesXeroxNew York11018967NYNew York, NY25499358http://xerox.jobs/xml/25499358/jobUSAAlbanyTitle: Software Quality Assurance Analyst Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry Quality Assurance & Release Support As a member of the Development team, this individual will be responsible for quality releases to production and handling support problems after release. Responsibilities include testing software (system level testing, functional and regression testing) before it is released, executing the release of software to the production environment, and responding to support issues after release. Responsibilities * Test planning, execution, and verification using manual and automated processes * Create and maintain complex test environments * File defect reports using a tracking system and follow up on the problems through complete resolution * Work closely with the development team to identify bugs * Design, implement and maintain comprehensive test cases and test plans * Track test results for each release in the TestTrack software tool * Maintain a thorough understanding of the current system, so as to figure out ways to best test for defects. * Perform Configuration Management duties * Responsibility for merging code in source control environment (e.g. Perforce) to create new releases * Handle the release process to Production * Work towards release automation as much as possible * Compile and maintain a list of changes that went into each release * Communicate the Release content and timing to stakeholders * Respond to Support issues Requirements * Minimum BA/BS Degree in IT, Computer Science, or a related field * 3 Years experience in a Software Quality Assurance role * Experience conducting manual testing of database and server applications * Experience conducting manual testing of a Web Application * Ability to read and understand PERL, JavaScript, SQL, PL/SQL, PHP, Linux Shell scripts, C/C , C#, a plus * Familiarity with Linux and Windows environments * Extreme attention to detail * Strong problem solving skills * The ability to work cross-functionally and interface with other departments to accomplish a task * Strong work ethic, ability to work a flexible schedule, including some evening and weekend hours * Ability to work with deadlines in a fast paced environment * Excellent communication and social skills Drawing on diversity of a global workforce and offering an equal opportunity to achieve success. EOE M/F/D/V. Job: Professional Services / Project Management2011-12-20 22:12:26United StatesXeroxNew York11017341NYAlbany, NY25483053http://xerox.jobs/xml/25483053/jobUSAWebsterTitle: Software Engineer Location: United States-New York-Webster Deliver high-quality, maintainable, embedded software • Effectively applies object-oriented principles • Collaborates within work team to refine software delivery processes, develop solutions to technical problems and plan development tasks • Collaborates across functional boundaries to understand customer requirements • Improves system software quality through test-driven development and unit test creation Ability to build a software development task plan to an established set of requirements Contributes a particular domain knowledge to the work team's plan; builds knowledge across domains over time Ensures build integrity and takes initiative to resolve build problems when they occur Highly motivitated and flexible. Seeks challenges and continuous learning Ability to communicate effectively, in writing and verbally Ability to time manage and improve delivery estimates Minimum Education & Experience: BS in Computer Science, Software Engineering or related discipline Experience with object-oriented design, C and Java development language Experience working in Linux environment Familiarity with unit test development, test-driven development, and Ruby is desiredFamiliarity with Lean/Agile concepts is a plus Job: Engineering2011-12-13 09:05:11United StatesXeroxNew York11015643NYWebster, NY25319288http://xerox.jobs/xml/25319288/jobUSARochesterTitle: Associate IT Engineer Location: United States-New York-Rochester Job: Information Technology2011-11-30 20:49:27United StatesXeroxNew York11014812NYRochester, NY25114341http://xerox.jobs/xml/25114341/job