Xerox Remote Product Manager in New York, New York

Xerox Corporation is a $15.7 billion technology and services enterprise that helps businesses deploy Smarter Document Management (SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results.

As a part of the Xerox Global Services organization, Xerox Legal Business Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere.

XLS is a leader in e-Discovery solution provider that is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry.

Position Description – Product Manager

The Product Manager is responsible for developing the vision, planning and execution for products offered by Xerox Legal Business Services. The role will have extended reach across the organization and work closely with management executives, sales, marketing, pricing and development. The Product Manager will serve as the voice to articulate the value proposition of our core offerings to our customers, prospects, market analysts and industry experts.

The role includes facilitating the ideation process, gathering needs requirements, evaluating market and research data, determining idea feasibility, prioritizing product and customer requirements, defining the product vision, and working closely with XLS’s design and implementation teams (e.g., Development / Testing, Sales, Marketing, Support and Operations).

The successful candidate for the Product Manager role is someone with a positive, can-do approach to evaluating and pursuing new ideas, and applying appropriate judgment to ensure that solutions meet customer expectations. The ideal candidate is someone capable of evangelizing our core products and company with excitement and passion. This key role will help our company with developing a compelling, innovative product portfolio and roadmap to grow our business and provide a clear competitive advantage.

Responsibilities:

  • Maintain development roadmaps and ensure technology investment is aligned with business goals.

  • Manage the entire product life cycle from strategic planning and tactical activities through adoption.

  • Perform market research and gather client feedback to transfer needs into product features.

  • Engage with customers, partners and analysts to gather and prioritize product requirements.

  • Work closely with Marketing and Development to develop and implement product launch plans.

  • Develop communication plans to ensure understanding of the capabilities for new product offers.

  • Evaluate existing and new legal technologies, market trends and competitive offerings.

  • Perform product writing and assistance for proposals, marketing documents, RFI and RFPs.

  • Promote released features – both internal and external promotion (e.g., Webinars, Demos, Product Release Notes, Training, Client Presentations).

Qualifications:

  • Bachelor’s degree, MBA is a plus.

  • Minimum three (3) years’ experience creating product plans strategy, customer research, competitive analysis, product requirements, messaging, pricing analysis, etc.

  • Experience with e-discovery, legal technology, compliance or highly regulated markets a huge plus.

  • Experience with e-discovery technology platforms such as Relativity and other similar commercial platforms not required but a plus.

  • Ability to work effectively with people at all levels and groups in an organization.

  • Ability to express complex technical concepts concisely and effectively, both verbally and in writing.

  • Interest in client product and offer presentations, working with people, giving demos, etc.

  • Travel as necessary to support sales activity, 10-25%.

Note: other acceptable locations are New York, NY, Houston, TX, Austin, TX, San Francisco, CA and the Washington D.C/Virginia/Maryland areas.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to accommodations@xerox.com . Be sure to include your name, the accommodation you are seeking, and the job you are interested in.

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Job: IM Business Analysis

Organization: XLS

Title: Remote Product Manager

Location: New York-New York

Requisition ID: 16029372

Virtual/work from home? Yes