Xerox Client Associate, Production - Level A01 in New York, New York

• Perform basic copying, faxing, printing and scanning functions

• Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications.

• Pro-actively manage consumables and supplies using the DOS calculator.

• Maintain on-site operator replaceable parts inventory

• Collect equipment meter information and submit for billing purposes

• Perform basic equipment problem diagnosis

• Serve as the primary customer contact for equipment support and service

• Coordinate Move/Add/Change (MAC) process

• Perform Data Entry for activity and asset tracking

•Provide on-going end user training on equipment

• Point of contact for equipment removal and delivery

• Contact service as required (Xerox and 3rd party)

• Utilize Xerox web-based applications as required

• Driving (if required for duties)

• Lift and move up to 50 pounds

• Read, write and follow basic English instructions

• Customer service and communication skills

• Ability to manage multiple tasks

• Perform duties with minimal supervision

• Data entry

• Experienced delivering services in a client environment

• High School diploma or equivalent

• PC / Internet – Level 1

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race,color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox in the U.S. may request such accommodation(s) by sending an e-mail to

Title: Client Associate, Production - Level A01

Location: New York-New York

Requisition ID: 17002808

Virtual/work from home? No