Xerox Client Services Spec in National Capital Region, Philippines

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Performs one or more of the following duties:

•Keys data into automated system and verifies input

•Conducts audits and reviews/analyzes data and documentation

•Responds to routine questions related to area of responsibility

•Gathers information, researches and/or resolves inquiries

•Communicates appropriate options for resolution in a timely manner

•Provides functional guidance, training and assistance to lower level staff

•Prepares standard reports to track workload, response time and quality of input

•Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness

•Uses the organization's resources to enhance customer / client satisfaction

•Evaluates improvements to various systems

•Ensures that data and information are sufficiently accurate and reliable.

•Has developed specialized skills or is multi-skilled through job-related training.

•Takes a broad perspective to problems and identifies new, less obvious solutions.

•Completes work with a limited degree of supervision.

•Senior level job with considerable work experience.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Client Services

Organization: Workmans Comp Site

Title: Client Services Spec

Location: Philippines-National Capital Region-Manila

Requisition ID: 16030524

Virtual/work from home? No