Xerox Provider Enrollment Representative in Menands, New York
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Provider Enrollment Specialist:
The primary role for the Provider Enrollment Specialist is to enroll qualified providers into the New York Medicaid Management Information System (NYMMIS) Project program based on criteria established by New York State (NYS) and to offer those providers timely and professional correspondence and support services. Provider Enrollment Specialists are responsible for processing provider enrollment applications and other documents relating to provider enrollment or other activities that would change a provider’s status within the Medicaid program. Duties may include one or more of the following:
Data entry of provider information within the provider enrollment applications and other supporting documents into the Medicaid Provider System.
Reviewing provider enrollment applications and other documents for completeness.
Verifying entries made into the Medicaid Management Information Systems (MMIS) and other computer applications as needed.
Maintaining and updating the records of providers following the policies and procedures of NYS.
Interfacing with providers to answer inquiries or gather further information regarding a provider’s enrollment via telephone and written correspondence.
Ensuring the accurate and timely enrollment and maintenance of all Medicaid Provider Enrollment functions.
Specific responsibilities include:
Meets performance standards for accuracy, timeliness, and confidentiality.
Acts as a liaison to providers enrolling in the Medicaid program.
Acts courteously and effectively with all stakeholders within the community
Other duties as assigned by Management.
Education and Experience
Bachelor’s degree preferred
Two years of healthcare experience
Proven customer service experience
Ability to follow stringent instructions
Excellent verbal and written communication skills
Superior analytical and decision-making skills
Ability to multi-task in a fast paced environment
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to firstname.lastname@example.org. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Job: Customer Care
Organization: GHF Transaction Processing
Title: Provider Enrollment Representative
Location: New York-Menands
Requisition ID: 16027668
Virtual/work from home? No