Xerox Provider Enrollment Representative in Menands, New York

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Provider Enrollment Specialist:

Job Description:

The primary role for the Provider Enrollment Specialist is to enroll qualified providers into the New York Medicaid Management Information System (NYMMIS) Project program based on criteria established by New York State (NYS) and to offer those providers timely and professional correspondence and support services. Provider Enrollment Specialists are responsible for processing provider enrollment applications and other documents relating to provider enrollment or other activities that would change a provider’s status within the Medicaid program. Duties may include one or more of the following:

  • Data entry of provider information within the provider enrollment applications and other supporting documents into the Medicaid Provider System.

  • Reviewing provider enrollment applications and other documents for completeness.

  • Verifying entries made into the Medicaid Management Information Systems (MMIS) and other computer applications as needed.

  • Maintaining and updating the records of providers following the policies and procedures of NYS.

  • Interfacing with providers to answer inquiries or gather further information regarding a provider’s enrollment via telephone and written correspondence.

  • Ensuring the accurate and timely enrollment and maintenance of all Medicaid Provider Enrollment functions.

    Specific responsibilities include:

  • Meets performance standards for accuracy, timeliness, and confidentiality.

  • Acts as a liaison to providers enrolling in the Medicaid program.

  • Acts courteously and effectively with all stakeholders within the community

  • Other duties as assigned by Management.

    Education and Experience

  • Bachelor’s degree preferred

  • Two years of healthcare experience

  • Proven customer service experience

  • Ability to follow stringent instructions

    Special Requirements

  • Excellent verbal and written communication skills

  • Superior analytical and decision-making skills

  • Ability to multi-task in a fast paced environment

    Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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Job: Customer Care

Organization: GHF Transaction Processing

Title: Provider Enrollment Representative

Location: New York-Menands

Requisition ID: 16027668

Virtual/work from home? No