Xerox Client Associate, Production, DPS - Level A03, Mansfield MA in Mansfield, Massachusetts

Includes Tier 3 plus: • Perform back up/archive data process, resolve difficulties. • Provide customer with consultation and information on optimal document preparation, composition, and printing. • Set customer’s expectations about the feasibility and quality of a given business application •Provide output management services including print job management, routing, and tracking • Able to generate specific PDL print files • Manage client print servers for optimal performance • Merge variable data into standard formats •Perform Customer Standards Management per requirements

Includes Tier 3 plus • Consultative Skills • Negotiating Skills • Identify opportunities / resolve application issues to meet customer requirements Desktop Publishing • Advanced Graphic Arts skills- Image manipulation and color correction skills • Graphic art PC skills – knowledge and ability to use typical s/w application, web access, graphic scanning • Proficiency with Desktop Publishing graphics software and Microsoft Office Software. • PC/Internet Skills – Level 5 • 5 years of relevant experience • Associates or Undergraduate Degree – Graphics Design or technically-oriented degree or equivalent experience • Experience with more than one network color printer and/or RIP • Experienced with advanced principles of color theory, color calibration process and instruments, color management, gamut’s, and ICC color profiling • Experience in an on-demand environment of file archival and retrieval • Advanced knowledge of ordinary dry ink imperfections and defects, press conditions, and ordinary picture flaws • Knowledge of and experience in graphic art applications related to page layout, file management, image editing • Experience with color servers • Knowledge of or experience with variable information workflow • Experience with computers and networks, and multiple operating systems • Advanced knowledge and experience with trapping from application, if dictated by workflow • Color theory, digital file processing and workflow.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard//to race,color//, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox in the U.S. may request such accommodation(s) by sending an e-mail to// ////

Job: Client Relationship Management / Service Delivery

Organization: Large Enterprise Operations US

Title: Client Associate, Production, DPS - Level A03, Mansfield MA

Location: Massachusetts-Mansfield

Requisition ID: 16027235

Virtual/work from home? No