Xerox Project Analyst (onsite Lexington, KY) in Lexington, Kentucky

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

We have an opening for a Project Analyst to support our workers’ compensation clients.

Location: onsite Lexington, KY.

Position Overview:

  • Responsible for management of internal and external projects

  • Perform routine assignments

  • Solve straight forward problems of limited scope

  • Use judgment within standard practices and procedures in analyzing situations or data to determine potential solutions

  • Work under close supervision, receiving detailed guidance and direction on routine work and new projects or assignment

  • Coordinate service with all teams, serving as an advocate to our client and ensure quality standards

  • Maintain comprehensive knowledge and coordinate delivery for multiple projects

  • Focal point of all communications with client and drive internal communication to all stakeholders regarding projects

  • Coordinate preparation of internal and external reports through gathering, analyzing and summarizing data and information from the departments

  • Evaluate and monitor the performance and efficiency of project to ensure that project implementation is on target

  • Work on overall project planning through reporting on project schedules and deliverables

  • Plan, manage and monitor projects from conception through implementation

  • Respond timely to daily support calls and tickets providing outstanding customer support

  • Other duties as assigned

Collateral Responsibilities

  • Demonstrate the ability to work in a team environment

  • Facilitate and manage cross-functional teams as assigned

  • Coordinate the implementation of new projects

  • Provide training & support to Project Manager

Preferred Qualifications:

  • Bachelor’s Degree in Business (or a related field) or equivalent experience

  • Two years’ experience in a similar position

  • Two years’ experience in the Workers’ compensation bill review industry.

  • Experience in other medical bill review, or managed care industry a plus.

  • Excellent organizational skills

  • Professional oral/written communication skills

  • Proficient in project management

  • Capacity for positive interpersonal relationships

  • Proficient in Microsoft Office software (Word, Excel, Access, Project, Outlook, PowerPoint, etc.)

  • Considered an expert in all phases of the project management life cycle with a focus on project planning including Work Breakdown Structure and project schedule development, project change control, issue & risk management practices, and project documentation control

  • Working knowledge of Application Development methodologies

  • At least 3 years’ experience in delivering projects in an information technology setting

  • Skills to communicate both orally and in writing ideas, concepts, recommendations, technical and complex information clearly and concisely in a timely manner, at a level consistent with the audience

  • Skills to systematically analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgement and strategic thinking

  • Strong organization skills including demonstrated tenacity for following up with team members and leadership on outstanding items

  • Ability to work independently and maintain cooperative working relationships with peer groups

Performance Expectations

  • Meet internal deadlines on time

  • Meet external deadlines on time

  • Maintain client satisfaction

  • Escalate client issues to management

  • Implement changes/enhancements

  • Become the “expert” of the client programs in which they manage

  • Respond to external and internal communication

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Project Management

Organization: Workmans Comp Site

Title: Project Analyst (onsite Lexington, KY)

Location: Kentucky-Lexington

Requisition ID: 16031725

Virtual/work from home? No