Xerox Information Management Analyst in Kerala, India

Xerox is a global business services, technology and document management company helping organizations manage their business processes and information. Since the invention of xerography just over 75 years ago, we have continued engineering how the world works by applying our experience in imaging, business process, analytics, automation and human centric design to make a real difference for our customers and their customers. We have changed the way the world shops, learns, parks, does banking, receives healthcare and, of course – works.

Headquartered in Norwalk, Conn., Xerox has more than 140,000 employees and does business in more than 180 countries. Together, we provide business process services, printing equipment, hardware and software technology for managing information -- from data to documents. Learn more at

Purpose: • Responsible for managing the plan, design, and implementation of customer funded enterprise infrastructure and/or data center services. These services could include telecommunications, data network, e-mail, file and print, directory, security; and PC and server operating systems and hardware.

Scope: General: • Performs routine assignments in entry level of the professional career band • Typically a graduate, although may have progressed into the role via equivalent business experience that provide knowledge and exposure to fundamental, theories, principles, and concepts • Professional roles will typically require a degree in their specific discipline which may apply to specific positions. • Receives instruction, guidance and direction from others • Limited decision making authority guided by policies, procedures, and business operations protocol

Primary Responsibilities: • May perform one or more of the following: • Operates data communication systems, including LANs and/or WANs • Plans, designs and implements networked systems, including configurations, and supports/troubleshoots network problems • Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system • Designs, analyzes, plans, and modifies network components supporting customer communication implementation activities • Develops and evaluates network performance criteria and measurement methods • Prepares the analysis of the capacity needs for switching, routing transmission and signaling • Conducts network architecture design, feasibility and cost studies • All other duties as assigned

Candidate Education: Minimum Bachelor's Degree

Professional Certifications: Preferred May require professional certification for specific systems

Candidate Background: Preferred Experience in installing and supporting specific hardware and operating systems Minimum The ability to analyze issues and to find resolution to problems by using a rational, systematic approach Minimum Strong communication and customer relations skills. Minimum Ability to work collaboratively and effectively in a team oriented environment

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Service Delivery Client Network Services

Organization: HRS Capability-X000003001

Title: Information Management Analyst

Location: India-Kerala-Kochi

Requisition ID: 16026787