[{"country_short": "USA", "city": "Louisville", "description": "Title: Color & Monochrome Solutions Executive (CMSE)\nLocation: United States-Kentucky-Louisville\n\nJob Purpose:\nThe CMSE is a sales specialist and subject matter expert who is responsible for product line, application development, customer retention, territory penetration and volume growth in Color and Monochrome products. The CMSE collaborates with the Account Sales Manager and sales representatives on development and execution of account strategies and on achieving sales quota for Color and Monochrome products and services.\nKey Accountabilities:\n\u2022 Communicate the company\u2019s Color and/or Monochrome strategies and direction to key customer decision makers.\n\u2022 Support sales reps in prospect development, sales calls, product demos, proposal and bid preparation, and delivery of C-level (CIO, CFO, etc.) presentations.\n\u2022 Position color and monochrome solutions to demonstrate how they contribute to improvement in customers\u2019 key business/financial measures.\n\u2022 Develop value propositions that address the business impact Xerox could have on key customer business concerns, issues and initiatives.\n\u2022 Generate and grow business for major accounts.\n\u2022 Develop business applications for Color and Monochrome product lines.\n\u2022 Take responsibility for closing business.\n\u2022 Deliver sales activity levels sufficient to support overachievement, territory coverage and 100% customer satisfaction for the full range of products and services.\n\u2022 BS/BA degree in business and/or technology, or equivalent experience\n\u2022 Presentation and selling skills at executive levels required.\n\u2022 Proven consultative sales and account management experience; system selling experience preferred.\n\u2022 Results oriented with excellent record of success (overachievement of sales quota, top sales ranking, awards, achievement recognition).\n\u2022 Familiarity with Client/Server environments, Network Scales (i.e. Personal Area Network (PAN), Local Area Network (LAN), Campus Area Network (CAN), Metropolitan Area Network (MAN), or Wide Area Network (WAN), Network Topologies (i.e. Bus Network, Star Network, Ring Network, Mesh Network, Star-bus Network), Network Operating Systems, Office Color and/or Monochrome Printers, standards and applications, and supporting protocols.\n\u2022 Familiarity with business process automation and workflow\n\u2022 Knowledge of Color and/or Monochrome Markets, Product Positioning and Competition.\n\u2022Knowledge of Reproduction Departments of Graphic Arts environment is a plus.\n\u2022 Proficient knowledge of (or aptitude to master) network printing environments and network software.\n\u2022 Excellent negotiating and closing skills.\n\u2022 Personal drive and internal motivation toward high achievement.\n\u2022 Ability to read and interpret financial statements, annual reports, and other financial documents.\n\u2022Proficiency in using the internet for research.\n\u2022Proficiency using MS Office applications, e.g., PowerPoint, in communications and presentations.\n\nJob: Sales and Marketing / Creative Services", "date_new": "2012-05-07 18:17:06", "url": "http://xerox.jobs/xml/28478212/job", "country": "United States", "company": "Xerox", "title": "Color & Monochrome Solutions Executive (CMSE)", "reqid": "12014031", "state": "Kentucky", "state_short": "KY", "location": "Louisville, KY", "uid": 28478212}, {"country_short": "USA", "city": "Louisville", "description": "Title: Account Operations Manager (AOM)\nLocation: United States-Kentucky-Louisville\nJob Purpose:\nThe Account Operations Manager is responsible for planning, directing and coordinating the contracted operations of the account. Monitors daily operations to ensure contract requirements are met, keep abreast of major situations affecting service to the customer and ensure all aspects of customer satisfaction. Responsible for managing the budget and P&L for the assigned account(s). Assists 2nd level manager and sales team in generating revenue and seeking additional business opportunities.\nManage the assigned accounts to achieve required business results.\n\u2022 Managing to the contract: SLAs and KPI\u2019s (Key Performance Indicators)\n\u2022 Employee and Customer Satisfaction\n\u2022 Customer retention\n\u2022 Profitability of account\nKey Accountabilities:\nAccountable for delivery of Operational Excellence in support of the Account Management Strategy\n\u2022 Oversee the delivery of contracted services according to contract terms, as well as the customers\u2019 satisfaction with those services.\n\u2022 Lead the account team in identifying and delivering value to the customer.\n\u2022 Expand the range of services Xerox offers the customer, increasing the Xerox services offering employed in the customer\u2019s operation.\n\u2022 Manage various internal processes required to service and deliver Xerox\u2019s capabilities to the clients\n\u2022 Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)\n\u2022 Partner with the Sales Executive (SE) to strategize the account relationship and with other Xerox organizations\n\u2022 Support the Revenue & Retention strategies to enable profitable growth.\n\u2022 Participate in account reviews. Partner with Sales Executive (SE) to establish the account communication process\nPeople Management\n\u2022 Perform Human Resource Management - selection, training and career progression, performance management, and adherence to policy.\n\u2022 Recruitment of site staff when required\n\u2022 Achieve diversity and Operation BWF (Balanced Work Force) objectives.\n\u2022 Provide leadership and direction to extended staff\n\u2022 Accountable for the development, recognition, and retention of team members\n\u2022 Manage Employee Motivation & Satisfaction through the EES process to create a motivating team environment for employees\nFinancial Responsibility\n\u2022 Manage P&L targets and operating budget for the account(s).\n\u2022 Responsible for account growth through labor productivity, efficient operational practices, and new product/service offerings\n\u2022 Full operational responsibility to include resource utilization, materials management, equipment, assets and inventory management and control.\n\u2022 Responsible for maintaining internal controls\n\u2022 Provide input/support for accurate and timely client billing\nAchieve business objectives, identify and resolve shortfalls and issues.\n\u2022 Provide leadership to achieve positive Customer Experience\n\n\nAs a minimum candidates are required to have demonstrated:\n\u2022 Account management experience\n\u2022 Multiple account management experience desired\n\u2022 Financial planning and analysis experience required\n\u2022 BS/BA Degree Preferred\n\u2022 Knowledge in finance, Days Sales Outstanding (DSO), basic pricing, billing, spreadsheets\n\u2022 Advanced Skills in MS Office applications, Internet navigation and use\n\u2022 Green Belt Certification required or in progress\nOverall Personal Attributes, Knowledge and Skills\n\u2022Business acumen\n\u2022Demonstrated leadership skills; high energy and team motivator.\n\u2022Understand the marketplace, the competitive environment, Xerox products/services and their impact on the customer\u2019s business\n\u2022Ability to interpret pricing and contract proposals\n\u2022Ability to manage and motivate employees\n\u2022Make use of customer knowledge to create new business opportunities with the CDM\n\u2022Constructive, positive outlook and persistence in the face of obstacles\n\u2022Excellent Customer Service, interpersonal, and communication skills\n\u2022 Leadership skills\n\u2022Build and maintain relationships\n\u2022Good organizational and time management skills\n\u2022 Strong written and verbal communication skills\n\u2022Ability to manage multiple tasks\n\u2022Quickly assess problem situations and prioritize deployment of solutions\n\nJob: Client Relationship Management / Service Delivery", "date_new": "2012-04-14 05:56:13", "url": "http://xerox.jobs/xml/27897260/job", "country": "United States", "company": "Xerox", "title": "Account Operations Manager (AOM)", "reqid": "12011430", "state": "Kentucky", "state_short": "KY", "location": "Louisville, KY", "uid": 27897260}, {"country_short": "USA", "city": "Louisville", "description": "Title: Client Associate, Mail - Grade 2A\nLocation: United States-Kentucky-Louisville\nIncludes Tier 1 Client Associate Mail duties plus:\n\u2022 Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting.\n\u2022Perform charge-back reporting for postage, air express, local delivery, and faxes\n\u2022Perform production mail labeling/mail merge\n\u2022 Provide mailing address cleanup services (may include use of mail cleansing software)\n\u2022 Coordinate automated and manual processes for finishing and mailing client materials\n\u2022 Implement and maintain distribution and tracking systems\n\u2022 Use of customized software to update/maintain mailing addresses\n\u2022 Bar code address quality review\n\u2022 Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations\n\u2022 Recommend improvements to achieve cost savings and optimize work flow.\n\u2022 Focal contact for special/unique mailings and shipments\n\u2022Use of specialized equipment for material handling (eg: forklift certified)\n\u2022 Convert digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and management systems\n\u2022Index, store, retrieve electronic documents in a mass storage system\n\u2022 Manage document storage system to meet customer\u2019s archiving requirements\n\u2022 Catalog electronic documents to media such as CDROM, disk, or tape and distributed as required\n\n\u2022 Able to lift and move up to 50 pounds\n\u2022 Able to read, write and follow English instructions.\n\u2022 PC / Internet Skills \u2013 Level 3\n\u2022 Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)\n\u2022Utilize mail equipment per training (for example: finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes Mail Management systems, FedEx shipping systems)\n\u2022Customer service and communication skills\n\u2022Ability to manage multiple tasks\n\u2022Perform duties with minimal supervision\n\u2022 Data entry\n\u2022 Experienced delivering services in a client environment\n\u2022 High School diploma or equivalent\n\u2022Basic math skills (multiplication, division and percentages)\n\u2022 Knowledge of automated office equipment (e.g. faxes and postage meters)\n\u2022 Use of Production Mail Software\n\u2022 Estimate and schedule mailing jobs, including operators, job path and time requirements\n\u2022 Train and mentor other Mail CAs\n\u20221-2 years knowledge and experience with mail procedures and operating mail equipment.\n\u2022Understands and can process international mail and shipping requirements \n\nJob: Client Relationship Management / Service Delivery", "date_new": "2012-02-02 19:34:00", "url": "http://xerox.jobs/xml/26278686/job", "country": "United States", "company": "Xerox", "title": "Client Associate, Mail - Grade 2A", "reqid": "12001881", "state": "Kentucky", "state_short": "KY", "location": "Louisville, KY", "uid": 26278686}]