Xerox Software Support Engineer_Printing Systems in Istanbul, Turkey
PURPOSE OF ROLE
To support aftersales operations, to implement and deliver market leading workflows, solutions and services for Xerox Production systems., and to guide and coach our customers to ensure they realize the full benefits of Xerox products and services.
To provide comprehensive technical support, analysis, system integration, application development and technical advice to existing customers
Delivers support to service operations required to exceed volume, revenue and profit targets
BACKGROUND, EXPERIENCE AND QUALIFICATIONS
Education Desired: BS from an Engineering Faculty.
Three or more years successful proven track record gain within a customer focus aftersales environment
Experience of working in a technical support role, consulting with customers to develop relationships and common objectives.
Knowledge of, or specific experience in, relevant technologies ( Digital Printing technologies, Color Management , Variable Data Software , Production Workflow Management, Print production Environment )
Excellent communication skills both verbal and written in Turkish and English
B Class driving license
Completion of Military Service
No color blindness
Technical experience of developing and implementing Xerox production workflow solutions and shares that expertise with others in the team. Knowledge/experience of Xerox or a similar organization is an asset
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox in the U.S. may request such accommodation(s) by sending an e-mail to firstname.lastname@example.org
Job: Post-Sales Technical Support
Organization: Global Technology Delivery Group
Title: Software Support Engineer_Printing Systems
Requisition ID: 16031660
Virtual/work from home? No