[{"country_short": "USA", "city": "Houston", "description": "Title: Solution Sales Executive (SSE)\nLocation: United States-TX-Houston\n\nPurpose:\n\u2022 The SSE has the responsibility for selling Xerox technology and services into major accounts.\n\u2022 Results are achieved by meeting business development objectives, revenue targets, and expanding the Xerox value proposition to the customer.\n\u2022 KPI: Increased penetration of Competitive Accounts, increased penetration of New Business, achievement of sales targets, demonstration of Leadership Behaviors, 100% Product Line Participation, achieve XFD penetration rate; zero cancellations\n\nScope:\n\u2022 Manages long-term client relationships and has direct contact on a continuing basis with all levels of the client.\n\nPrimary Responsibilities:\n\u2022 Manage existing base of Xerox Accounts to maximize and grow revenue opportunities\n\u2022 Maintain and further develop existing customer relationships and create new customer relationships, through regular contact and communication\n\u2022 Developing new business through cold-calling and prospecting on a continual basis within the dedicated territory or with established accounts.\n\u2022 At a minimum achieve monthly, quarterly and annual sales targets\n\u2022 At a minimum achieve daily/monthly activity targets (4/80 face to face calls per day/month)\n\u2022 Completion of Key Product Outlook and Master Prospect List ownership for assinged territory. Develop and present Quarterly Business Plan Review to management.\n\u2022 Develop and monitor the achievement of the overall sales account strategy and plan.\n\u2022 Coordinate efforts with internal stakeholders (including Marketing, Customer Service, R&D, Finance, and Executive Leadership) in order to:\n ? - ensure customer deliveries\n ? - identify market and customer trends and monitor competitor activity\n ? - engage pre- and post-sales and ongoing technical support\n ? - provide information on customer feedback and make joint recommendations on product quality issues\n\n\n\nCandidate Education:\nMinimum    Bachelor's Degree\n\nCandidate Background: Skills, Knowledge & Ability: Minimum requirements:\nDemonstrated business to business sales experience demonstrating consistent over plan results.\nIn depth knowledge of Xerox and partner solution offerings to identify and recommend potential solutions to meet customer needs.\nIn depth knowledge of competitor products, solution offerings and market in which Xerox competes to ensure the successful positioning of Xerox offerings\nAble to identify and develop effective relationships with key, strategic decision-makers in order to develop and further selling opportunities\nDemonstrated ability to work collaboratively and cross functionally to support the sales process\nDemonstrated proficiency in conducting client current state studies; business proposal writing skills and presentation to senior management levels\n\n\n\n\n\nJob: Sales and Marketing / Creative Services", "date_new": "2012-04-25 18:56:00", "url": "http://xerox.jobs/xml/28174911/job", "country": "United States", "company": "Xerox", "title": "Solution Sales Executive (SSE)", "reqid": "12012893", "state": "Texas", "state_short": "TX", "location": "Houston, TX", "uid": 28174911}, {"country_short": "USA", "city": "Houston", "description": "Title: Account Services Engineer (ASE)\nLocation: United States-TX-Houston\n\nPurpose:\n\u2022 The Account Services Engineer (ASE) provides complete support coverage for equipment assigned to a Managed Services customer in order to maintain the highest possible uptime for the customer. While the support extends from supply replenishment through finished output, including operation of the equipment and finishing devices, it also includes full break/fix repair of the assigned equipment.\n\u2022 The ASE ensures the equipment is set to optimal quality and performs full repair and replacement procedures to maintain peak standards of performance. This includes ensuring the output quality meets customer requirements by monitoring device performance and making adjustments as required. The ASE engages Technical Resources when appropriate to support the client\u2019s business requirements.\n\nScope:\n\u2022 The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.\n\u2022 Provide support related to the operation and maintenance of the assigned client\u2019s equipment, including (as required) equipment consumables management. \n\nPrimary Responsibilities:\n\u2022 Perform routine services to ensure equipment availability to client site users.\n\u2022 Serve as the primary customer contact for providing all maintenance, production and supply inventories of assigned equipment\n\u2022 Perform equipment operation (printing, scanning, copying) to deliver finished documents as required including use of finishing devices.\n\u2022 Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability.\n\u2022 Proactively manage consumables and supplies replacement as required.\n\u2022 Provide customer training on assigned products to improve end user knowledge of equipment functionality\n\u2022  Maintain appropriate communication with Managed & Technical Services personnel within assigned area of coverage.\n\u2022 Provide accurate and timely monthly reporting of activities (as required) using activity reporting software and tools.\n\u2022 Take responsibility for customer satisfaction through proper use of customer management skills and engaging the support of other Xerox personnel as required.\n\u2022 Develop schedules & implement preventative and corrective maintenance services to maximize equipment uptime and performance. \n\n\nCandidate Education:\nMinimum    High School Diploma / (GED) / Secondary School GCSE or equivalent\nPreferred   Associate Degree / College Diploma /Cegep / A Levels in electrical / electronic curriculum\n\nCandidate Background: Skills, Knowledge & Ability:\n\nAt a minimum the preferred candidate will have demonstrated the following:\n\nSuccessful completion of EL CSE test battery including Ishihara Color Vision test\nSuccessful prior experience delivering services to a on-site client environment demonstrating superior customer service skills\nPreferred previous field technician or electrical/mechanical repair experience\nEffective interpersonal skill & behaviors with the ability to interact with a diverse client population\nDemonstrated capability in the maintenance and repair of electronic /electrical /mechanical printing or computer equipment\nEffective organizational skills\nPC skills in MS Office applications, Internet navigation\nBasic understanding of network printing, job creation, and submission\nAbility to manage multiple tasks\nAbility to lift and move up to 50 pounds\nPossesses reliable, dependable transportation\n\n\n\n\nJob: Technical Customer Services & Support", "date_new": "2012-02-15 19:06:42", "url": "http://xerox.jobs/xml/26539478/job", "country": "United States", "company": "Xerox", "title": "Account Services Engineer (ASE)", "reqid": "12004816", "state": "Texas", "state_short": "TX", "location": "Houston, TX", "uid": 26539478}]