Xerox Asset Coordinator in Honolulu, Hawaii

Purpose:

• Provides onsite support to Account team members.

• The Asset Coordinator is responsible for the day to day management of the account asset database working with the internal tools.

• The Asset Coordinator is responsible for development and delivery of various reports and / or data sets to aid in decision making

Scope:

• The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.

Primary Responsibilities:

• Management of Assets in appropriate system (i.e. XSM)

• Provide weekly/monthly reporting

• Assess and resolve issues within systems (XSM/XDM)

• Attend conference calls and provide input as required

• Act as a focal point for account issues, feedback from Customers, and Xerox personnel

• Prepare and assess monthly billing data for account

• Act as a focal point for systems questions (XSM/XDM)

• Work with account teams to ensure success and maintenance of data.

• Account setup and implementation within XSM

Candidate Education:

Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent

Candidate Background: Skills, Knowledge & Ability: Minimum requirements:

Demonstrated teamwork and adaptable to workgroup environment

Excellent communication and interpersonal skills

Demonstrated excellent customer care, satisfaction and interpersonal skills

Systems knowledge: Intermediate Excel, XOS; XSM, XDM, XSP, XRM

Solid planning and organizing ability

High level of motivation, maturity & dependability under high pressure situations

Personal drive for business results

Ability to multitask at a high level

Ability to work with minimal supervision, self-motivated

Demonstrated use of XOS tools preferred

Demonstrated use of organizational processes preferred

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox in the U.S. may request such accommodation(s) by sending an e-mail to accommodations@xerox.com

Title: Asset Coordinator

Location: Hawaii-Honolulu

Requisition ID: 17003091

Virtual/work from home? No