Xerox QA Specialist in Guaynabo, Puerto Rico
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Responsible for activities involving quality assurance and compliance with applicable regulatory requirements.
May perform one or more of the following: Conducts audits and reviews/analyzes data and documentation
Uses the organization's resources to enhance customer satisfaction
Evaluates improvements to various systems
Ensures that data and information are sufficiently accurate and reliable
All other duties as assignedAs a skilled incumbent, completes tasks in resourceful and effective ways.Works on assignments requiring considerable judgment and initiative.
Understands implications of work and makes recommendations for solutions.Determines methods and procedures on new assignments.
May be informal team leader.Typically requires a minimum of 4 - 6 years of related experience.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to firstname.lastname@example.org. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Job: Customer Care
Organization: CC-MD2-North America
Title: QA Specialist
Location: Puerto Rico-Guaynabo
Requisition ID: 16022658
Virtual/work from home? No