Xerox Base Billing PM in Guatemala, Guatemala
Job Description for
Base Billing Program Manager
USCBO Base Billing
December 5, 2016
Role, Purpose, and Scope
The Program Manager shall have overall responsibility for day-to-day management of specific Projects / Programs supported within the USCBO - Base Billing Organization.
Manages programs or projects involving department or cross-functional teams focused on the delivery of projects and/or programs into a finished state.
Plans and directs schedules as well as project deliverables.
Monitors the program/project from initiation through delivery, interfacing with customers or department personnel.
Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints.
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
Partner cross-functionally with Operations and Finance to develop business cases, metrics, reporting tools and project plans to achieve performance goals and schedule.
Creates or maintains reporting to support program or organizational needs.
Background, skills, experience and qualifications
(please denote whether desired or preferred)
BS/BA from an accredited university or equivalent work experience - preferred
Fluent in English, both written & verbal
Must have prior work experience in data gathering, validation, analysis, summarization, recommendation and presentment
Proven ability to translate data into business requirements and functional specifications
Exposure/experience with various Xerox systems (eMeters, Bravo, EBS, BWM, CAPS, XEEP, etc.)
Change agent with strong analytical and problem solving skills
Strong follow-up and attention to detail in a fast-paced operations environment
Self-motivated with demonstrated initiative and ability to multi-task in a changing and deadline driven environment
Role specific competencies and requirements
(please denote whether desired or preferred)
Primary Skillset Needs
Experience in program / project management and process development - desired
Experience with projection modeling and regression analysis - preferred
Quantitative skills, including familiarity with basic concepts in probability and statistics - preferred
Excellent written & verbal communication skills - preferred
Proven strong organizational skills, attention to detail and ability to interact effectively with associate and management levels - preferred
Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint) - preferred
The Below Will Be Completed By Xerox Services Based Off Data Received From The Xerox Hiring Manager
Source File Location
Minimum Associate Degree / College Diploma /Cegep / A Levels
Preferred Bachelor's Degree
Preferred LSS Green Belt Certification or in process to achieve
Preferred A recognised consulting /project management qualification (e.g. PMI or PRINCE)
Minimum Experience in successfully delivering projects to required scope, quality, timescale and budget
Minimum Knowledge of project management principles including proficient use of relevant project management tools
Minimum Able to set priorities, plan and coordinate work activities, and negotiate resources so that work objectives are accomplished on time.
Minimum Previous experience of managing a team of people in a team leader environment or as a project leader
Minimum Ability to perform critical analysis of large complex programs/projects
Minimum Ability to work collaboratively and effectively in a team oriented environment
Minimum Demonstrate the ability to communicate clearly and effectively with a wide variety of internal and external people, both in formal and informal circumstances, and where necessary to gain their agreement and acceptance
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to email@example.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Job: Project Management
Organization: Xerox (XT)-X000000152
Title: Base Billing PM
Location: Guatemala-Guatemala-Guatemala City
Requisition ID: 16032839