Xerox Project Manager in Elkridge, Maryland

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit,, or .



Responsible for directing the development, implementation and maintenance of all CSES application systems initiatives. Provides leadership and planning to ensure resources are utilized appropriately to meet strategic objectives.


The Project Manager is responsible for directing all IT applications operations, maintenance and development activities for health and human services mission-critical and other supporting applications including those applications focusing on child welfare, child support and other types of social services applications.


Directs the development, implementation and maintenance of application system initiatives in order to

provide superior information systems in support of state health and human services agency.

Provides leadership for all application systems operations, maintenance and development, prioritizing

projects and ensuring commitments are met providing high quality and cost effective systems while

meeting customer expectations.

Directs activities and resources to perform all stages of the SDLC including requirements development,

design, development, testing and deployment.

Ensure that projects are delivered on time, within budget, adhere to high quality standards, meet

customer expectations and add value.

Directs the business area analysis and project management functions associated with applications

support and development, providing expert information system knowledge to clients in order to solve

complex business issues in support of strategic goals.

Directs and manages staff including hiring, performance management and assessment, development,

mentoring, training, and staff budgets.

Provides knowledge and support in conjunction with the IT executive staff to assist Xerox and client

Executive Management with strategic planning.


  • Bachelor’s Degree in Information Systems and a minimum 5 years management experience or total of 10 years equivalent experience

  • Demonstrated skills/experience with success in managing high volume, mission critical IT project portfolios, systems, strategic planning, contract negotiation/maintenance, metrics and reporting

  • Experience demonstrating knowledge and understanding of business process redesign and Software Development Life Cycles

  • 5-10 years prior experience in mainframe applications, Client/Server and/or Web applications and mainframe applications. Current environments include NET Framework, C#, VB, J2EE, AJAX, WCF, OOA&D, UML, RUP, Apache, MS SQL, Powerbuilder, DB2, COBOL, CICS, Windows 2000, AIX mainframe OS

  • 5 years of developing applications that interact with the mainframe

  • 5 years working in complex environments; large databases, multi-tiered application structure

  • PMP Certification

Required Skills:

The incumbent must have strong customer service orientation, excellent oral and written communication skills, and the ability to motivate and persuade others. This individual must possess excellent strategic thinking and planning skills and the ability to develop and implement plans. Additionally, the incumbent must have the ability to identify priorities and achieve results with a sense of urgency and give honest straightforward opinions on related issues. As a leader, the incumbent must be able to demonstrate equal amounts of results orientation, ability to lead people, and be willing to contribute ideas/opinions and take risks, where appropriate. As a Director, the incumbent should strive to develop and train staff, encourage a team approach and cross-functional teamwork to serve the best interests of the client and the organization.

Preferred :

  • Degree or Advanced Degree in Information Systems or related area

  • Prior health and human services experience

  • Experience at a manager level with a major consulting firm

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.



Job: Project Management

Organization: Public Sector Operations

Title: Project Manager

Location: Maryland-Elkridge

Requisition ID: 16031442

Virtual/work from home? No