Xerox Jobshttp://xerox.jobs2012-05-24 11:50:06.310371USADallasTitle: Account Services Engineer (ASE) Location: United States-TX-Dallas Purpose: • The Account Services Engineer (ASE) provides complete support coverage for equipment assigned to a Managed Services customer in order to maintain the highest possible uptime for the customer. While the support extends from supply replenishment through finished output, including operation of the equipment and finishing devices, it also includes full break/fix repair of the assigned equipment. • The ASE ensures the equipment is set to optimal quality and performs full repair and replacement procedures to maintain peak standards of performance. This includes ensuring the output quality meets customer requirements by monitoring device performance and making adjustments as required. The ASE engages Technical Resources when appropriate to support the client’s business requirements. Scope: • The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer. • Provide support related to the operation and maintenance of the assigned client’s equipment, including (as required) equipment consumables management. Primary Responsibilities: • Perform routine services to ensure equipment availability to client site users. • Serve as the primary customer contact for providing all maintenance, production and supply inventories of assigned equipment • Perform equipment operation (printing, scanning, copying) to deliver finished documents as required including use of finishing devices. • Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability. • Proactively manage consumables and supplies replacement as required. • Provide customer training on assigned products to improve end user knowledge of equipment functionality • Maintain appropriate communication with Managed & Technical Services personnel within assigned area of coverage. • Provide accurate and timely monthly reporting of activities (as required) using activity reporting software and tools. • Take responsibility for customer satisfaction through proper use of customer management skills and engaging the support of other Xerox personnel as required. • Develop schedules & implement preventative and corrective maintenance services to maximize equipment uptime and performance. Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent Preferred Associate Degree / College Diploma /Cegep / A Levels in electrical / electronic curriculum Candidate Background: Skills, Knowledge & Ability: At a minimum the preferred candidate will have demonstrated the following: Successful completion of EL CSE test battery including Ishihara Color Vision test Successful prior experience delivering services to a on-site client environment demonstrating superior customer service skills Preferred previous field technician or electrical/mechanical repair experience Effective interpersonal skill & behaviors with the ability to interact with a diverse client population Demonstrated capability in the maintenance and repair of electronic /electrical /mechanical printing or computer equipment Effective organizational skills PC skills in MS Office applications, Internet navigation Basic understanding of network printing, job creation, and submission Ability to manage multiple tasks Ability to lift and move up to 50 pounds Possesses reliable, dependable transportation Job: Technical Customer Services & Support2012-02-15 19:06:29United StatesXeroxTexas12004820TXDallas, TX26539467http://xerox.jobs/xml/26539467/jobUSADallasTitle: Senior Staff, State Income Tax Location: United States-TX-Dallas Senior Staff in State Income Tax with the desire to work in a fast-paced, frequently changing, Fortune 500 publicly-traded company. In this position, the individual will work with a quality, experienced team on a broad variety of complex tax issues, transactions, and procedures with focus on state income and franchise tax. A successful candidate will possess good communication, analytical, and organizational skills in order to learn, perform, and gain progressive responsibilities within the Tax Team while experiencing an exciting, collaborative environment in which to work! Duties & Responsibilities: * Prepare state income and franchise tax returns, estimated payments and extensions, for a group of companies, including documentation to support tax filing positions. * Review of select separate company income and franchise tax returns, estimated payments and extensions. * Assist in gathering apportionment data from business units and reconciling to general ledger. * Assist in the resolution of state tax notices. * Assist in state provision calculations and reconciliation of tax–related general ledger accounts. * Assist with audits by providing records and supporting schedules. * Assist in the resolution of tax issues, basic research, planning, and special projects. * Interact with staff, business units, and taxing authorities to research and resolve problems. * Work cooperatively with other members of the Corporate Tax Department and to build professional relationships within Xerox. Qualifications: * 5 years of relevant experience in corporate state income and franchise tax. * Working knowledge of accounting practices and policies with an emphasis on tax policy, practices and procedures preferred. * Strong analytical, organizational, and problem-solving skills with an emphasis on detail. * Good oral and written communication skills. * Proficiency using PC software, including word processing and spreadsheets. * Proficiency in using tax software, OneSource a plus. * Experience with accounting systems, such as Hyperion Enterprise or J.D. Edwards, a plus. * Position is located just north of Downtown Dallas off Central Expressway and Haskell Ave. BS/BA degree in accounting or comparable work experience. Masters in Taxation and/or MBA a plus. CPA a plus. Job: Accounting / Finance2012-01-10 18:54:07United StatesXeroxTexas11019406TXDallas, TX25804118http://xerox.jobs/xml/25804118/jobUSADallasTitle: Manager, Accounting for Income Taxes (FAS 109) Location: United States-TX-Dallas Tax Manger with the desire to work in a fast-paced, frequently changing, Fortune 500 publicly-traded company. In this position, one will work with a quality, experienced team on a broad variety of complex tax issues, transactions, and procedures. A successful candidate will possess good communication, analytic, and organizational skills in order to learn, perform, and gain progressive responsibilities within the tax team while experiencing an exciting, collaborative environment in which to work! Representative Duties and Responsibilities: * Manage the preparation, calculation and the input of journal entries for the income tax provision for a group of companies. * Consolidate the provision calculation. * Manage the reconciliation of tax–related general ledger accounts. * Assist in the resolution of tax issues, basic research, planning, and special projects. * Assist with the review of federal or state income tax returns as assigned. * Interact with staff and business units to research and resolve problems. * Work cooperatively with other members of the ACS and Xerox tax department and to build professional relationships within ACS and Xerox. Qualifications: * 3-6 years of relevant experience in corporate federal income tax, or graduate degree. * Working knowledge of accounting practices and policies with an emphasis on tax policy, practices and procedures preferred. * Strong analytical, organizational, and problem-solving skills with an emphasis on detail orientation. * Good oral and written communication skills. * Proficiency using PC software, including spreadsheets and word processing. * OneSource or experience with other tax software a plus. BS/BA degree in accounting or comparable work experience. Masters in Taxation and/or MBA a plus. CPA a plus. Job: Accounting / Finance2012-01-06 21:39:43United StatesXeroxTexas11019407TXDallas, TX25749362http://xerox.jobs/xml/25749362/job