Xerox Credit and Collections Specialist (with English and Danish) in Cataluna, Spain

We have an exciting opportunity for a Danish speaker to join our International Financial Service Business Process Outsourcing competency centre as a Credit and Collections Specialist for one of our clients. The role covers all aspects of collections activity including cash collection, account management, customer relations and controls.

This will be done through implementation of all Account administration, payment demand and Collection activities for sales through multiple revenue streams (NSO, ORS, XF and Direct). There will be strong need for relationship building with customers, in country teams and in house billing and customer care teams.

Specific Responsibilities:

  • Responsible for the analysis, reconciliation, and collection of a large portfolio of Customer Accounts with the objective of reducing and minimizing past due balances.

  • Make outbound contacts with end customer contacts to ensure timely payment of invoices

  • Implementation of permanent account administration, reconciliation and account analysis.

  • Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.

  • To ensure debt and cash targets are met on a quarterly/monthly basis

  • To ensure all ledgers are kept clean and reconciled

  • To ensure full compliance with all associated internal and Sarbox controls

  • Business Administration or Finance Degree

  • High level of English and fluent Danish.

  • Relevant and demonstrable experience in a finance or accounts role

  • Sap Experience

  • Customer focused

  • Excellent analytical and reconciliation skills

  • Ability to work own initiative

  • Financial & commercial awareness / good numerical skills.

  • Committed approach to team work.

  • Resilient under pressure and able to quickly adapt to unforeseen work demands.

  • Adaptable to a changing environment

  • Excellent communication skills.

Apply online today via our career site at

If you want to develop your skills and are keen to find a secure role with prospects we'd like to invite you to be part of our exciting future.

Job: Customer Support & Administration

Organization: Technology Business

Title: Credit and Collections Specialist (with English and Danish)

Location: ES-Cataluna-Barcelona

Requisition ID: 16030301

Virtual/work from home? No