Xerox Syst Consult Director (remote) in Canton, Ohio

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit,, or

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Responsibilities:

  • Deliver project management support for key Xerox Services BPO client.

  • Provide IT governance support for key client including Business Continuity Planning (BCP) support.

  • Research new client initiatives and act as primary point person.

  • Summarize and present key information to internal or external stakeholders as requested.

  • Provide security expertise and ensure compliance with technical standards.

  • Report on contractual IT related KPI’s and SLA’s and ensure compliance to related requirements.

  • Provide client with support necessary for completion of IT audits.

  • Dotted line oversight of production support staff

  • Performs other duties as assigned.

    Additional Job Responsibilities:

  • May perform one or more of the following: Provides both management and technical leadership.

  • Coordinates the integration of office operations and information systems.

  • Directs the development and implementation of technical solutions for the enterprise.

  • Oversees the completion of customer solutions and strategies based on the analysis of the customer's business goals, objectives, needs, and general business environment.

  • Reviews completed proposals for technical integrity, quantification of risk, and strategic direction prior to presentation to customer.

  • Manages the study and evaluation of current and projected computer-based applications systems and procedures, as well as the design and implementation of revised or new systems.

  • All other duties as assigned.

    Essential Skills/Knowledge/Certification:

  • 6-10 yrs relevant experience

  • Demonstrated successful IT governance project management experience

  • Experience with business continuity disaster recovery

  • SAP Finance and Accounting SME functional knowledge strongly desired

  • Advanced certifications are desirable but not mandatory (i.e. - PMP, Lean Six Sigma Green Belt or ITIL.)

  • Proven track record of development and maintenance of strong client relationships

  • Effective communication skills with stakeholders and strong presentation skills

  • Contract negotiation as it relates to providing IT support


    Bachelor’s degree in relevant field

    ./Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: IM Architecture

Organization: Finance and Accounting

Title: Syst Consult Director (remote)

Location: Ohio-Canton

Requisition ID: 16027043

Virtual/work from home? Yes