Xerox Client Associate, Mail - Level A02, Boulder, CO in Boulder, Colorado

Includes Tier 1 Client Associate Mail duties plus: • Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting. •Perform charge-back reporting for postage, air express, local delivery, and faxes •Perform production mail labeling/mail merge • Provide mailing address cleanup services (may include use of mail cleansing software) • Coordinate automated and manual processes for finishing and mailing client materials • Implement and maintain distribution and tracking systems • Use of customized software to update/maintain mailing addresses • Bar code address quality review • Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations • Recommend improvements to achieve cost savings and optimize work flow. • Focal contact for special/unique mailings and shipments •Use of specialized equipment for material handling (eg: forklift certified) • Convert digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and management systems •Index, store, retrieve electronic documents in a mass storage system • Manage document storage system to meet customer’s archiving requirements • Catalog electronic documents to media such as CDROM, disk, or tape and distributed as required • Drive a motor vehicle

• Able to lift and move up to 50 pounds • Able to read, write and follow English instructions. • PC / Internet Skills – Level 3 • Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) •A valid drivers license (the license may not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by Xerox (note that all individuals whose job responsibilities may include driving are subject to periodic motor vehicle records checks.)" •Utilize mail equipment per training (for example: finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes Mail Management systems, FedEx shipping systems) •Customer service and communication skills •Ability to manage multiple tasks •Perform duties with minimal supervision • Data entry • Experienced delivering services in a client environment • High School diploma or equivalent •Basic math skills (multiplication, division and percentages) • Knowledge of automated office equipment (e.g. faxes and postage meters) • Use of Production Mail Software • Estimate and schedule mailing jobs, including operators, job path and time requirements • Train and mentor other Mail CAs •1-2 years knowledge and experience with mail procedures and operating mail equipment. •Understands and can process international mail and shipping requirements

Job: Client Relationship Management / Service Delivery

Organization: Large Enterprise Operations US

Title: Client Associate, Mail - Level A02, Boulder, CO

Location: Colorado-Boulder

Requisition ID: 16027226

Virtual/work from home? No