Xerox Inside Pharmaceutical Sales Representative II (Oncology) in Boca Raton, Florida

TMS Health, A Xerox Company , is one of the largest healthcare dedicated providers of inbound and outbound multi-channel communication services to the US Pharmaceutical industry.

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit , , or .

Profiling/ Detailing/Selling: Product marketing – responsible for professionally handling all inbound and outbound calls. We represent pharmaceutical and medical device manufacturers by contacting targeted HCP/physicians to provide marketing support for our client’s products. Handle all calls according to client specifications including but not limited to using computer system, manual documentation and training resources. Provides customer service with courtesy, integrity and efficiency to meet client expectations. Responsible for maintaining established service levels while providing exceptional customer experience.

Primary Job Responsibilities:
* Utilize product knowledge and effective selling skills to influence targeted physicians.

  • Maintain product knowledge, policies, and procedures.

  • Understand and enter all information accurately into TMS system, ensuring data integrity.

  • Foster ongoing trust with HCP/Physician, consumer or pharmacy as relationship develops to facilitate the decision making process.

  • Analyze territory information to optimize calls and maximize program.

  • Maintain adherence to HIPAA compliance guidelines at all times.

  • Maintain all training materials related to client, keeping current with updates provided by the training department.

  • Adhere to schedule including lunch and breaks.

  • Other duties as assigned.
    Job Requirements :

  • Excellent and persuasive verbal and written communication and listening skills.

  • Ability to function effectively independently and in a team environment.

  • Strong computer and keyboard ability and basic knowledge in Microsoft Office Suite including Word, Excel, and Outlook.

  • Excellent customer service skills, previous sales and/or customer service experience preferred.

  • Self-motivated and results driven with performance accountability.

  • Exhibits professional behavior.

  • Excellent rapport building skills.

  • Ability to learn, retain, and articulate medical information and provide answers with unscripted responses.

  • Ability to perform in high-pressure and fast-paced environment and handle multiple tasks simultaneously.

  • Previous experience working in a call center environment is preferred.

  • Associates Degree/preferred.

  • At least 2 years of consultative sales experience required .

  • Medical or Pharmaceutical sales aptitude/preferred.

    Please Note:

  • This position is located at our TMS Health headquarters in Boca Raton, FL.

  • This position does not provide a relocation package or reimbursement.

  • This isnota work from home position.

    If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today!

    Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to // .

Job: Inside Sales (Telesales)

Organization: TMS

Title: Inside Pharmaceutical Sales Representative II (Oncology)

Location: Florida-Boca Raton

Requisition ID: 16025770

Virtual/work from home? No