Xerox Jobshttp://xerox.jobs2012-05-23 22:44:38.314181USAAlbanyTitle: Technical Analyst Productions Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. * BS Computer Science, related technical degree or related experience * Experience with PERL/SQL/UNIX/Windows * Strong communication skills and active listening skills * Strong team work ethic – willing to jump in to assist others and willing to put in extra hours to meet critical deadlines. * Accountability, ownership and commitment to quality and deadlines * An independent worker who will take the initiative to ensure goals are met * Ability to work under pressure with changing objectives and deadlines * Creative problem solver with strong analytical skills * Highly reliable and organized with strong attention to detail * Ability to learn quickly – and a willingness to put in extra effort to do so. Notes: Openings are available for 2nd and/or 3rd shift ONLY. Please note availability when submitting resume for consideration. Job: Professional Services2012-05-16 18:56:41United StatesXeroxNew York12015188NYAlbany, NY28737297http://xerox.jobs/xml/28737297/jobUSAAlbanyTitle: Technical Analyst - Primary Processing Location: United States-New York-Albany Shift: Thursday – Sunday 6pm-4am Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Due to rapid growth XLS has immediate opportunities available for full time Technical Analysts across all shifts. A key component to a very complex and fast moving pipeline within XLS, this position involves processing time sensitive, inbound media and document data from XLS clients, and ensuring that it is extracted, validated, normalized, converted and loaded through our operations pipeline, in a timely manner. XLS has many clients and processes high volumes of data, and this position requires a focus on technical know-how, efficiency, hard work, following standardized processes, and juggling many priorities simultaneously. The position is considered entry level, but many opportunities exist for growth in the operations department and within XLS. Duties * Receive and process new media, following strict handling guidelines * Transfer data to and from work servers * Validate and process data using a series of scripts and applications * Analyze and resolve data integrity issues * Make accurate and timely posts to our work request tracking system. * Work with Client Managers to address questions about media content and make recommendations where applicable * Generate a variety of reports based on special requests * Work with other departments to resolve issues associated with specific loads. * Apply technical knowledge to resolve data integrity issues * Work closely with team members to ensure jobs are completed * Work to improve efficiencies by identifying bottlenecks, and working with department manager to further automate processes. * Work closely with management on high priority and special projects * Adhere to XLS operational guidelines and processes, to ensure work is done consistently. Requirements * BS Computer Science, related technical degree or related experience * Experience with PERL/SQL/UNIX/Windows * Strong communication skills and active listening skills * Strong team work ethic – willing to jump in to assist others and willing to put in extra hours to meet critical deadlines. * Accountability, ownership and commitment to quality and deadlines * An independent worker who will take the initiative to ensure goals are met * Ability to work under pressure with changing objectives and deadlines * Creative problem solver with strong analytical skills * Highly reliable and organized with strong attention to detail * Ability to learn quickly – and a willingness to put in extra effort to do so. Job: Professional Services / Project Management2012-04-12 18:35:51United StatesXeroxNew York12011195NYAlbany, NY27849832http://xerox.jobs/xml/27849832/jobUSAAlbanyTitle: Technical Analyst Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. * Required Skills * Comfortable working in a Linux environment as well as Windows (<3 yrs) * Experience in Programming with Perl, PHP, .NET or comparable Object Oriented language(s). (<3 yrs) * Experience in query based databases: SQL, SQLplus, Oracle SQL, mySQL, MS Access (<3 yrs) * Requirements * Strong background in key technologies, including client/server environments, network technologies, databases and web-based technologies * Flexibility and adaptability to adjust to a rapidly growing, dynamic environment * A strong client service focus * Excellent analysis skills * Excellent organizational skills * Outstanding follow through and customer service * Sound oral and written communications skills; ability to interact with management and co-workers * Strong work ethic – 2ndand 3rdShift positions available. Weekend hours will be required * Basic understanding of programming and design (See required skills) * Ability to adhere to strict deadlines * Education * BS Computer Science (Equivalent experience will be considered) Job: Professional Services / Project Management2012-03-29 22:52:25United StatesXeroxNew York12009522NYAlbany, NY27498006http://xerox.jobs/xml/27498006/jobUSAAlbanyTitle: Quality Assurance Analyst Location: United States-New York-Albany The Analyst reports to the Quality Assurance Manager but performs most work in consultation with the Preloading team. The position has primary responsibility for ensuring that no client data is lost during transference from media to the XLS work environment, nor during hand-offs between XLS teams. This requires developing methods of inspection and accountability for all incoming media as well as generating new procedures for QA to utilize at later points of the pipeline. Since XLS has many customers and processes high volumes, the job requires a focus on technical know-how, efficiency, hard work and managing many priorities simultaneously. Duties · Assume primary responsibility for Data Integrity in early pipeline · Perform or delegate Media QA on all incoming deliveries · Actively prioritize incoming deliveries by risk level · Communicate with QA and Preloading Managers to ensure backlogs do not occur · Generate feedback to QA team regarding new procedure development and execution · Generate feedback to Operations Architects regarding new tool development · Work with other departments to resolve issues associated with specific jobs · Provides thorough documentation of special projects · Coordinate with other Analysts and Managers to stay informed of new developments in our work load and architecture · Adhere to XLS operational guidelines and processes, to ensure work is done consistently Requirements · BS Computer Science or related experience · Understanding of Linux/Windows · Strong communication skills and active listening skills · Strong team work ethic – willing to jump in to assist others and willing to put in extra hours to meet critical deadlines · Accountability, ownership and commitment to quality and deadlines · An independent worker who will take the initiative to ensure goals are met · Ability to work under pressure with changing objectives and deadlines · Proven analytical skills and independent thinking · Proven exceptional judgment · Highly reliable and organized with strong attention to detail · Ability to learn quickly – and a willingness to put in extra effort to do so Job: Professional Services / Project Management2012-03-28 19:58:52United StatesXeroxNew York12009885NYAlbany, NY27460674http://xerox.jobs/xml/27460674/jobUSAAlbanyTitle: eDiscovery Client Services Analyst Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Position Overview: The Client Services Associate is the right hand to the Client Manager. As a direct support, Client Manager Associates are professionals with a working knowledge of how XLS service offerings fit into a legal and discovery framework. They have an aptitude and skill for technology-based and logic-based work. They are accountable for all work assignments and work product; they work effectively in a team environment; they are capable of handling a heavy, dynamic and expanding case load; and the emergency situations. The Client Services Associate will provide tasks as directed but not limited to the Task List on Exhibit A. General Role: ·Assume responsibility for quality and timeliness of all tasks delegated by Client Managers. The list will include but will not be limited to Task List. · Participate in internal communications on standard processes and reporting. ·Participate in meetings and on conference calls regarding current projects, updates and projections; lead as directed by Sr. Client Manager. ·Troubleshoot application and data issues and direct to the appropriate XLS contacts. ·Complete standard tasks with limited instruction and supervision. ·Understand and mitigate risk. ·Escalate high risk, complex or problematic issues to Manager. ·Manage complex projects and work requests with consistent accuracy and completeness. ·Work collaboratively and productively with members of XLS to troubleshoot and resolve issues. Requirements: * Possess Bachelors Degree. * Strong aptitude for Technology. * Possess understanding of eDiscovery processes and industry; litigation support experience or exposure. * Possess strong technical grasp of technology tools and platform intricacies. * Demonstrate excellent oral and written communication skills. * Proven self-direction. * Pro-active by nature. * Capable of multi matter management and multi tasking. * Proven time management skills. * Able to work independently and as part of a team * Able to think logically and provide creative solutions to complex problems * Translate technical language and terms to non-technical client base * Collaborative. * Flexible in work hours and availability. Job: Client Relationship Management / Service Delivery2012-03-23 01:09:14United StatesXeroxNew York12007102NYAlbany, NY27334799http://xerox.jobs/xml/27334799/jobUSAAlbanyTitle: Software Developer Location: United States-New York-Albany Title of the position: Software Development Department: Development Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Software Developer (Perl) As a member of the Document Processing System (DPS) team, this individual will be responsible for implementing software that is released internally within XLS. This individual will interface with employees in the Development and Operations groups. This individual will also need to interface with others cross-functionally through the company as needed. Responsibilities include gathering requirements, designing, and developing software automation solutions, ensuring similar practices within the team, documenting software implementations, and investigating and solving problems. This individual will also be required to handle support calls on a rotating basis. Daily Responsibilities/Details 1) Understand our customer and their needs 2) Build upon the current DPS solution to better automate Operations’ processes 3) Develop new applications that will automate Operations processes 4) Work with the customer to gather, detail, document, and clarify requirements at the beginning of a new project 5) Design, implement, debug and unit test software for new and existing applications 6) Document design choices and implementation methods before moving on to next task 7) Participate in code reviews 8) Collaborate with software team members, and other cross-functional teams, in order to see projects to completion 9) Be responsive to production problems when on the rotating on-call coverage during off-hours 10) Demonstrate excellent communication skills, which includes active listening and fostering an environment where people are comfortable having an open dialogue 11) Maintain a thorough understanding of the current system 12) Identify new processes that will lead to an improved development lifecycle 13) Exhibit and demonstrate a positive attitude and have the ability to give/receive constructive criticism 14) Perform other related duties as assigned Minimum Requirements 1) Minimum BA/BS Degree in IT, CS, or a related field 2) 4 years of prior experience as a software developer 3) Expertise in Perl 4) Experience in SQL, PL/SQL 5) Experience with working in a Linux/Unix environment 6) Understanding of software development methodologies and sound coding practices Minimum Requirements 1) Minimum BA/BS Degree in IT, CS, or a related field 2) 4 years of prior experience as a software developer 3) Expertise in Perl 4) Experience in SQL, PL/SQL 5) Experience with working in a Linux/Unix environment 6) Understanding of software development methodologies and sound coding practices Job: Professional Services / Project Management2012-03-13 21:19:08United StatesXeroxNew York12007910NYAlbany, NY27111808http://xerox.jobs/xml/27111808/jobUSAAlbanyTitle: QA Testing and Release Analyst Location: United States-New York-Albany Title of the position: QA Tester and Release Analyst Department: Development Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. As a part of the Xerox Global Services organization, Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. Software QA Tester As a member of the Software Quality Assurance Team, you will be responsible for testing and preparing release updates for a web-based documentation management software tool that provides services to litigation firms. This includes the design, development and execution of test strategies to support rapid development within an agile environment. Daily Responsibilities/Details - Interface with the development team to identify defects and develop strategies to most efficiently test new features - Identify defects through systematic testing (following both technical and business specifications), help developers reproduce errors, and ensure that defects are fixed - Perform integration and regression testing to ensure software quality - Document test strategy for each feature in the format of comprehensive Test Plans and Test cases - Report outcomes of testing to appropriate development personnel for corrective action as needed - Troubleshoot problems identified by users Requirements - Bachelor's degree in IT, Computer Science, or a related field - 3 years experience with software quality assurance - Strong technical background - Flexibility and adaptability to adjust to a rapidly growing, dynamic environment - Excellent communications and problem solving skills - Standard work schedule will be 12PM-8PM, Monday through Friday however there must be flexibility to assist in off hours and weekends as needed. Drawing on diversity of a global workforce and offering an equal opportunity to achieve success. EOE M/F/D/V. Candidate Education: Minimum: Bachelor's Degree, relevant subject Professional Certifications: Preferred: Relevant professional qualifications (e.g., PMI or Prince 2) or has aspirations to obtain these Candidate Background: Skills, Knowledge & Ability: Minimum requirements: Experience in successfully delivering projects to required scope, quality, timescale and budget Experience of managing projects in a small to medium outsourced contract environment Project related change management experience Job: Professional Services / Project Management2012-03-12 18:22:51United StatesXeroxNew York12007580NYAlbany, NY27081151http://xerox.jobs/xml/27081151/jobUSAAlbanyTitle: Color & Monochrome Solutions Executive (CMSE) Location: United States-New York-Albany Job Purpose: The CMSE is a sales specialist and subject matter expert who is responsible for product line, application development, customer retention, territory penetration and volume growth in Color and Monochrome products. The CMSE collaborates with the Account Sales Manager and sales representatives on development and execution of account strategies and on achieving sales quota for Color and Monochrome products and services. Key Accountabilities: • Communicate the company’s Color and/or Monochrome strategies and direction to key customer decision makers. • Support sales reps in prospect development, sales calls, product demos, proposal and bid preparation, and delivery of C-level (CIO, CFO, etc.) presentations. • Position color and monochrome solutions to demonstrate how they contribute to improvement in customers’ key business/financial measures. • Develop value propositions that address the business impact Xerox could have on key customer business concerns, issues and initiatives. • Generate and grow business for major accounts. • Develop business applications for Color and Monochrome product lines. • Take responsibility for closing business. • Deliver sales activity levels sufficient to support overachievement, territory coverage and 100% customer satisfaction for the full range of products and services. • BS/BA degree in business and/or technology, or equivalent experience • Presentation and selling skills at executive levels required. • Proven consultative sales and account management experience; system selling experience preferred. • Results oriented with excellent record of success (overachievement of sales quota, top sales ranking, awards, achievement recognition). • Familiarity with Client/Server environments, Network Scales (i.e. Personal Area Network (PAN), Local Area Network (LAN), Campus Area Network (CAN), Metropolitan Area Network (MAN), or Wide Area Network (WAN), Network Topologies (i.e. Bus Network, Star Network, Ring Network, Mesh Network, Star-bus Network), Network Operating Systems, Office Color and/or Monochrome Printers, standards and applications, and supporting protocols. • Familiarity with business process automation and workflow • Knowledge of Color and/or Monochrome Markets, Product Positioning and Competition. •Knowledge of Reproduction Departments of Graphic Arts environment is a plus. • Proficient knowledge of (or aptitude to master) network printing environments and network software. • Excellent negotiating and closing skills. • Personal drive and internal motivation toward high achievement. • Ability to read and interpret financial statements, annual reports, and other financial documents. •Proficiency in using the internet for research. •Proficiency using MS Office applications, e.g., PowerPoint, in communications and presentations. Job: Sales and Marketing / Creative Services2012-01-21 00:01:27United StatesXeroxNew York12002085NYAlbany, NY26020601http://xerox.jobs/xml/26020601/jobUSAAlbanyTitle: Software Quality Assurance Analyst Location: United States-New York-Albany Xerox Corporation is a $22 billion technology and services enterprise that helps businesses deploy Smarter Document Management(SM) strategies and find better ways to work. Our intent is to constantly lead with innovative services, products and technologies that customers can depend upon to improve business results. Xerox Litigation Services (XLS) provides in-house counsel and their outside law firms an enterprise-wide discovery management process with services that mitigate risk, control costs, and allow you access to critical information, anytime, anywhere. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry. XLS is built on a unique combination of the most scalable, high performance discovery management technology and largest group of experienced discovery consultants and professionals in the industry Quality Assurance & Release Support As a member of the Development team, this individual will be responsible for quality releases to production and handling support problems after release. Responsibilities include testing software (system level testing, functional and regression testing) before it is released, executing the release of software to the production environment, and responding to support issues after release. Responsibilities * Test planning, execution, and verification using manual and automated processes * Create and maintain complex test environments * File defect reports using a tracking system and follow up on the problems through complete resolution * Work closely with the development team to identify bugs * Design, implement and maintain comprehensive test cases and test plans * Track test results for each release in the TestTrack software tool * Maintain a thorough understanding of the current system, so as to figure out ways to best test for defects. * Perform Configuration Management duties * Responsibility for merging code in source control environment (e.g. Perforce) to create new releases * Handle the release process to Production * Work towards release automation as much as possible * Compile and maintain a list of changes that went into each release * Communicate the Release content and timing to stakeholders * Respond to Support issues Requirements * Minimum BA/BS Degree in IT, Computer Science, or a related field * 3 Years experience in a Software Quality Assurance role * Experience conducting manual testing of database and server applications * Experience conducting manual testing of a Web Application * Ability to read and understand PERL, JavaScript, SQL, PL/SQL, PHP, Linux Shell scripts, C/C , C#, a plus * Familiarity with Linux and Windows environments * Extreme attention to detail * Strong problem solving skills * The ability to work cross-functionally and interface with other departments to accomplish a task * Strong work ethic, ability to work a flexible schedule, including some evening and weekend hours * Ability to work with deadlines in a fast paced environment * Excellent communication and social skills Drawing on diversity of a global workforce and offering an equal opportunity to achieve success. EOE M/F/D/V. Job: Professional Services / Project Management2011-12-20 22:12:26United StatesXeroxNew York11017341NYAlbany, NY25483053http://xerox.jobs/xml/25483053/job